random freezes and reboots.

llannert

New member
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10:18 AM
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6
Im getting random freezes and reboots while in windows on my desktop and even while windows is starting up. I had the same problem while trying to get windows installed and when I finally got windows installed successfully I thought the problems would go away but apparently not. As always, any help would be greatly appreciated.
 

My Computer My Computer

OS
window 7 64 bit
Im getting random freezes and reboots while in windows on my desktop and even while windows is starting up. I had the same problem while trying to get windows installed and when I finally got windows installed successfully I thought the problems would go away but apparently not. As always, any help would be greatly appreciated.



There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.



 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
*Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > application > in the left hand column note anything that relates to the problem.
Please note the event ID, and the source codes and tell us what they are.

*List all the Security software you have ever had installed & currently have now on your computer please.


* Browser addons can create problems.

Check how many you have on your various browsers. Is each & every one really needed?

* Go to search, type device manager and look for any yellow warning markers.


* Run a system file check to verify and repair your system files.

To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

SFC /SCANNOW Command - System File Checker


* Check Disk.


Disk Check
 

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
Ok, I did event viewer and and under applications I didn't get anything critical, just warnings. Most of the warnings (3) were evend id 3036 and the souce was "search". The other warnings were event ids 1530 and 1008 and the sources were "user profile service" and "search" respectively. Im gonna assume these aren't very helpful in solving my problem. But I dug a little deeper into event viewer and went over to the system tab and there I found a number of critical errors. All the errors had evevent id 41 and source code "kernal power". Im no expert but am I safe in saying that this means im going to need to get a new power supply? After all, my specs are as follows

Asus 990fx crosshair V (all sata ports are 6gb/s)
Amd fx-8120
Msi gtx 560 ti
g.skill sniper ram 8gb, 2 dimms
2 hdds, 250gb and 1 tb (both 3gb/s)
multiple fans

And then I have just a 550 watt power supply to run all that. I was worried that may be an issue. I've already ordered a new 850 wat power supply and a 6 gb/s hdd so that it'll match the sata ports on my mobo (shouldn't matter tho, 6gb/s ports are backwards compatible, aren't they?) I just have a few questions, is the power supply really my problem here? And will that new power supply be enough if I decide to sli with another 560 ti in the future?
 

My Computer My Computer

OS
window 7 64 bit
It'd be great if someone could reply to this...
 

My Computer My Computer

OS
window 7 64 bit
llannert,
Remember we ARE volunteers with real lives to lead. {from all parts of the world.}

Re Event ID 41.

If interested refer to the link below, scroll down the page to Source "Kernal Power."{2 Entries"}

FYI > Most of us get the the "Kernal Power Error"occasionally with no ill effects.


Event ID: 41
 

My Computer My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
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