BSOD: ASUS K52J laptop

[magna]

I'm getting the BSOD several times some days and sometimes once a week, I tried to link the work I do and the BSOD but couldn't find any reason.

This problem started after few weeks after purchasing the laptop.

Laptop spec.
Asus K52J
Windows 7 x64 OEM
Around 18 months old
Original installation (no re-installation)

 

[panais]

Hi.


You dont have any minidumps in your uploaded folder.


To enable minidumps follow these steps http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

 

[magna]

Is that different than the one mentioned in this post?
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[panais]

Is that different than the one mentioned in this post?
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

Yes is different,the one you posted is the method to automatically collect the crash\bsod according files,including minidumps.

Though you dont have any minidumps in your folders,we need them (the minidumps).

Minidumps help us to find the problem and solution for the problem.

Now,with this method you enable minidumps creation during crash\bsod http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

After this we must wait for a new crash\bsod to occur,then you must to reupload again the files.

Dont use Disk Cleanup or any pc cleaners like ccleaner because you clean\delete the minidumps.

 

[magna]

I just did disk cleaner today before running System File Collection app so this might be the reason. I will wait till I get the BSOD few times and will upload the files again.

Thanks

 

[magna]

This is the files again after BSOD with minidumps enabled

 

[panais]

Again no minidumps.

Run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html you may need to run it 2-3 times to "fix" everything.


Then from this tutorial http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html choose and use OPTION TWO.

 

[magna]

How do I know if there is a minidump files before uploading?

 

[panais]

The minidumps (if created) are usually in C:\windows\minidump.