Unable to enable windows firewall , error code 0x8007042c

sxcherzinger

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I'm pretty sure it was caused by some virus that disabled it. Windows firewall authorisation driver stated that >> This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)

I had uninstalled my trend micro titanium from my laptop and installed microsoft security essentials ... And security essentials keep on detecting potential threats. I cleaned it and restarted my laptop and a blue screen came out said that some errors preventing windows from opening and the whole system restored back to few hours before ... But still, firewall was unable to start windows firewall ...

Solutions ? :confused:
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
I'm pretty sure it was caused by some virus that disabled it. Windows firewall authorisation driver stated that >> This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)

I had uninstalled my trend micro titanium from my laptop and installed microsoft security essentials ... And security essentials keep on detecting potential threats. I cleaned it and restarted my laptop and a blue screen came out said that some errors preventing windows from opening and the whole system restored back to few hours before ... But still, firewall was unable to start windows firewall ...

Solutions ? :confused:


GOOGLE IS YOUR FRIEND

Error code: 0x8007042c "Windows firewall cannot change some of your settings" when you try to turn on your Windows Firewall
 

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Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Unfortunately I tried most of the solutions provided by google ... it still doesnt work ...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Well the situation now is :

I tried to use microsoft safety scanner or microsoft security essentials to do a scan for my laptop and remove the virus ...

After removing the viruses found, it needed a restart to completely remove the virus, but everytime after restart, windows is unable to open and leaded me to windows error recovery and ask me to do a start up repair. Even with start up repair, windows cant fix the problem and ask me to shut down ... :shock:

My only solution was to do a system restore to few hours back ... Now my trend micro is still here and not yet been uninstall, worse still, now my windows cant detect trend micro titanium and I cant even open trend micro titanium ...

Regarding the virus, I have no idea where does it come from since most of the time my brother is using it. I certainly not hope to format my laptop as it may be very troublesome ... :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
These are 3 methods provided by microsoft, none of them worked :(

Method 1: Scan for malware.
If you haven't scanned your computer for viruses or malware recently, it is strongly recommended you do so. You can use the Microsoft Safety Scanner to remove malware from your computer. To do this, follow the steps below:

Go to: Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free

Click Download Now. Follow the on screen instructions to download and install the Microsoft Safety Scanner. When prompted, save the file to your desktop.

After installation, go to your desktop and double click the Microsoft Safety Scanner icon. It may be listed as msert.

Click the box next to Accept all terms of the preceding license agreement, then click Next.

Click Quick Scan, then click Next.

The Microsoft Safety Scanner will scan your computer and remove all malware.

Click the Start button, then type Windows Firewall in the Search programs and files box (Windows 7) or in the Start search box (Windows Vista).

Click Windows Firewall.

In the left hand pane of the Control Panel, click Turn Windows Firewall on or off.

Click Turn on Windows Firewall for each network location, then click OK.

If you still receive error 0x8007042c when attempting to turn on your Windows Firewall, proceed to Method 2.

Method 2: Start the Windows Firewall Services manually.

You can start the Windows Firewall services manually as well as make sure it starts automatically in the future. To do this, follow the steps below:

Click the Start button, then type Services in the Search programs and files box (Windows 7) or in the Start search box (Windows Vista).

Right-click Services. Note: there will be a cogwheel located next to it. Then click Run as administrator. If prompted, enter your administrator user name and password, then press Enter.

Scroll until you see Windows Firewall. Double click Windows Firewall.

Click the drop down menu next to Startup type, then choose Automatic.

Under Service status, if it is listed as Stopped, click Start.

Click Apply, then click OK.

Scroll until you see Base Filtering Engine. Double click Base Filtering Engine.

Under Service status, if it is listed as Stopped, click Start.

Click Apply, then click OK.

Restart Windows. Windows Firewall should be enabled.
If you still receive error 0x8007042c when attempting to turn on your Windows Firewall, proceed to Method 3.

Method 3: Start associated services manually.

You can start the following services manually:

Windows Firewall (MpsSvc)
CNG Key Isolation (KeyIso)
Base Filtering Engine (BFE)
Firewall Client Agent (FwcAgent)

To do this, follow the steps below:

Click Start, type Notepad in the Start Search box (Windows Vista) or the Search programs and files box (Windows 7), and then click Notepad in the programs list.
Highlight the following text, right click the highlighted text, and then click Copy. Go to Notepad, right click anywhere in the Notepad window, and then click Paste.



Code:
sc config MpsSvc start= auto

sc config KeyIso start= auto

sc config BFE start= auto

sc config FwcAgent start= auto

net stop MpsSvc 

net start MpsSvc 

net stop KeyIso 

net start KeyIso 

net stop BFE 

net start BFE 

net stop FwcAgent 

net start FwcAgent

Click File, click Save As, and then type Repair.bat in the File name box.

Click the Save as type dropdown, then click All Files (*.*).

In the left window pane, click Desktop, and then click Save.

On the File menu, click Exit.

From your Desktop, right click the Repair.bat file that you saved in step 5, and then click Run as administrator. This action starts the required services.
Note If you are prompted for confirmation, click Yes.

Try to start the Windows Firewall again. If you can start Windows Firewall, delete the Repair.bat file. To delete the Repair.bat file, right-click Repair.bat, click Delete, and then click Yes.



HELP please~
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
Hi,

Which virus was the PC infected with?

Regards,
Golden
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Hi,

Which virus was the PC infected with?

Regards,
Golden


Hi Golden,

this is the result of Microsoft Safety Scanner

1. Trojan:Win64/Sirefef.B - partially removed, restart required
2. Worm:Win32/Gamarue.D - partially removed, restart required
3. Trojan:Win32/Ontonphu.B - removed


I'm sure that after I restart, windows will be unable to start and will lead me to startup repair ... Even startup repair cant solve this.

Hope u can help ...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
Hi,

So have you actually tried to restart the PC after the scan?

Regards,
Golden
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Hi,

So have you actually tried to restart the PC after the scan?

Regards,
Golden

Yes I tried yesterday, tried 3 times, same results ...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
Well I just restarted again ... Same results ... Sigh ...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
Hi,

OK. Lets try another approach, in this order:

1. Download and run RKILL (do NOT reboot your PC until step 2 below is finished)
2. Immediately, download, install, update and run a QUICK scan with FREE Malwarebytes

Post the log here when its done.

Regards,
Golden
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
RKILL LOG


Code:
This log file is located at C:\rkill.log. 
Please post this only if requested to by the person helping you. 
Otherwise you can close this log when you wish. 

Rkill was run on 02/01/2012 at 13:46:58. 
Operating System: Windows 7 Home Premium 


Processes terminated by Rkill or while it was running: 

C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe


Rkill completed on 02/01/2012 at 13:47:05.





Malware bytes log

Code:
Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.02.01

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
user :: USER-PC [administrator]

Protection: Enabled

02/01/2012 13:49:05
mbam-log-2012-01-02 (13-54-15).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 196132
Time elapsed: 3 minute(s), 5 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run|38445 (Trojan.Agent) -> Data: C:\PROGRA~3\LOCALS~1\Temp\abhtjzaep.pif -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 4
C:\Users\user\AppData\Local\Temp\msimg32.dll (Trojan.Agent) -> No action taken.
C:\Windows\System32\drivers\str.sys (Rootkit.Agent) -> No action taken.
C:\Windows\SysWOW64\drivers\str.sys (Rootkit.Agent) -> No action taken.
C:\ProgramData\Local Settings\Temp\abhtjzaep.pif (Trojan.Agent) -> No action taken.

(end)


Should I click and remove those virus first ?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
Yes - re-run Malwarebytes and choose to remove any viruses it finds.
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
Yes. Restart, then check to see if you can turn Windows Firewall on again.

A quick question : what antivirus software do you use? Have you ever used a different firewall software solution before on this PC?

regards,
Golden
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Yes - re-run Malwarebytes and choose to remove any viruses it finds.

Well I just removed the virus and restart my laptop ... everything goes well, but I still cant enable windows firewall, same error code ...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
Yes. Restart, then check to see if you can turn Windows Firewall on again.

A quick question : what antivirus software do you use? Have you ever used a different firewall software solution before on this PC?

regards,
Golden


Before this I used Trend micro titanium, It had it's own firewall but I didnt use it ... I still use windows firewall, then suddenly one day the firewall was disable and unable to start again ... So does Trend Micro and I uninstalled it ...
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
OK. If you re-do another scan with Malwarebytes, does it come up clean?
 

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
OK. If you re-do another scan with Malwarebytes, does it come up clean?

Not Really ?

Code:
Here's the scan log

Malwarebytes Anti-Malware (Trial) 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.02.01

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
user :: USER-PC [administrator]

Protection: Enabled

02/01/2012 14:28:18
mbam-log-2012-01-02 (14-31-29).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 195824
Time elapsed: 2 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run|38445 (Trojan.Agent) -> Data: C:\PROGRA~3\LOCALS~1\Temp\abhtjzaep.pif -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bit
Computer Manufacturer/Model Number
ASUSTek Notebook N53SV Series
OS
Windows 7 Home Premium 64bit
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