Action Centre advising Driver download but it's already installed

sweetiepie82

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3:13 AM
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11
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In the north of the west, UK
Well, as the title really.

After a new build (my first build), I'm getting a whole host of problems. Ran okay for a few days & this is just one problem of many.

I have the action centre enabled in my task bar & it just popped up to tell me that I need to install my video card driver. Not sure what the problem is, my gpu is showing up on Speccy & mypcdrivers so not sure if it just needs ignoring or whether it's *another* issue with this build :sarc:

Firstly, I'm not overly technical minded, I know a bit & I learn fast but I'm still starting out, so any help is appreciated :D

I have a feeling that you will see a lot more of me on these forums ;)

TIA
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel i5 2500kKingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)ASUS Radeon HD 5850 1GB GDDR5
OS
Windows 7 Home Premium 64 bit
CPU
Intel i5 2500k
Motherboard
Asus P8Z68-V LX
Memory
Kingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)
Graphics Card(s)
ASUS Radeon HD 5850 1GB GDDR5
Monitor(s) Displays
Dell U2311H
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache
PSU
Antec True Power New 650W Semi Modular
Case
Zalman Z9-Plus Black Mid Tower Performance Silent
Keyboard
Logitech G110
Mouse
Logitech M235
Internet Speed
13.06 mbps
Have you installed all drivers from the Asus P8Z68-V LX Driver DVD?
and updated from the Asus website?
 

My Computer My Computer

At a glance

ME/XP/Vista/Win7
OS
ME/XP/Vista/Win7

My Computer My Computer

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Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
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Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
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Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
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Gateway H57M01 133 megahertz
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6GB of 1,333MHz DDR3 SDRAM
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32MB Intel Graphics Media Accelerator HD IGChip
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Realtek High Definition Audio
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Gateway HX2000 20inch TFT active matrix TN
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1600 x 900 x 59 hertz
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WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
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300watts.
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Mid-Tower Desktop
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Stock from Gateway
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Natural Ergonomic Keyboard 4000, see Other Info
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Orig. Gateway wore out now using Insignia USB wired optical
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Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
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Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
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Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

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Have you installed all drivers from the Asus P8Z68-V LX Driver DVD?
and updated from the Asus website?

Yes, it was one of the first things I have done :)

Hi sweetiepie82, welcome to 7F! :)

It could be that the driver was not signed properly.

Instead of using mypcdrivers you could use the built-in verifier, see: http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

How did you obtain the driver, have you been to the Asus site to double check?

I see I wasn't fast enough, theog beat me.

Thank you :)

I have just enabled the Verifier, I remember having to turn it off to resolve a problem, so thanks for that, will see what happens after a reboot.

The video card driver was directly from AMD's website for the HD 5850.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel i5 2500kKingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)ASUS Radeon HD 5850 1GB GDDR5
OS
Windows 7 Home Premium 64 bit
CPU
Intel i5 2500k
Motherboard
Asus P8Z68-V LX
Memory
Kingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)
Graphics Card(s)
ASUS Radeon HD 5850 1GB GDDR5
Monitor(s) Displays
Dell U2311H
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache
PSU
Antec True Power New 650W Semi Modular
Case
Zalman Z9-Plus Black Mid Tower Performance Silent
Keyboard
Logitech G110
Mouse
Logitech M235
Internet Speed
13.06 mbps
Still saying the same. I've just had 4 BSOD & removed a stick of RAM I suspected as bad.

Tbh, I'm all over the place now. I just don't know where to start, I fix one problem & it causes 2 others.

It says this:

Download and install the driver for your video card

Your video card is missing a driver.
The model name of your video card is Radeon HD 5700 Series.

Then tells me to get the latest driver from their site, which I have, the newest one out.

I seem to be having times where my screen freezes a little & I can't move the mouse for a second (or less). This only happened since I restarted.

Thanks x
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel i5 2500kKingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)ASUS Radeon HD 5850 1GB GDDR5
OS
Windows 7 Home Premium 64 bit
CPU
Intel i5 2500k
Motherboard
Asus P8Z68-V LX
Memory
Kingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)
Graphics Card(s)
ASUS Radeon HD 5850 1GB GDDR5
Monitor(s) Displays
Dell U2311H
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache
PSU
Antec True Power New 650W Semi Modular
Case
Zalman Z9-Plus Black Mid Tower Performance Silent
Keyboard
Logitech G110
Mouse
Logitech M235
Internet Speed
13.06 mbps
Just noticed, it's saying my card is a 5700 series, but it's a 5850?

What could be causing this?

Thanks again
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitIntel i5 2500kKingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)ASUS Radeon HD 5850 1GB GDDR5
OS
Windows 7 Home Premium 64 bit
CPU
Intel i5 2500k
Motherboard
Asus P8Z68-V LX
Memory
Kingston HyperX 8GB (2x4GB) DDR3 1600MHz (XMP)
Graphics Card(s)
ASUS Radeon HD 5850 1GB GDDR5
Monitor(s) Displays
Dell U2311H
Screen Resolution
1920 x 1080
Hard Drives
Western Digital Caviar Black 1TB SATA 6Gb/s 64MB Cache
PSU
Antec True Power New 650W Semi Modular
Case
Zalman Z9-Plus Black Mid Tower Performance Silent
Keyboard
Logitech G110
Mouse
Logitech M235
Internet Speed
13.06 mbps
Still saying the same. I've just had 4 BSOD & removed a stick of RAM I suspected as bad.

Tbh, I'm all over the place now. I just don't know where to start, I fix one problem & it causes 2 others.

It says this:

Download and install the driver for your video card

Your video card is missing a driver.
The model name of your video card is Radeon HD 5700 Series.

Then tells me to get the latest driver from their site, which I have, the newest one out.

I seem to be having times where my screen freezes a little & I can't move the mouse for a second (or less). This only happened since I restarted.

Thanks x

Not sure about your other problems but it sounds like Action Center is telling you to update your driver based on a previous problem report.

http://www.sevenforums.com/tutorials/4566-problem-reports-solutions-view-history-details.html

If that is the case and you have already solved that you can remove that problem from the history, #5 here,

http://www.sevenforums.com/tutorials/4567-problem-reports-solutions-clear-history.html

Since you are getting BSOD's, you should follow these instructions to upload your .dmp files and have the experts help you sort that out first.

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html
 

My Computer My Computer

At a glance

Win 10 Pro x64Intel I5-2500K @3.3GHz16GB G.Skill Ripjaws X (4x4GB)EVGA GeForce 750 Ti SC 2GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
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