Quicken and Windows 7-64bit- Printing Checks

[Burger23]

My test computer has 3 partitions: VISTA 64, Windows 7 -32 bit, and Windows 7 64-bit. When I try to print a check in the Windows 7 64-bit partition, the print job gets stuck in the spooler. Checks print fine in VISTA 64-bit and Windows 7 32-bit. Interestingly, the checks do print fine in Windows 7 64-bit using Quickbooks 2003. It is just Quicken 2007 in Windows 7 64-bit that has a problem printing Quicken 2007 checks.

 

[darkassain]

have you tried changing compatability mode to vista and running as admin?

 

[Burger23]

Yes- I also tried setting the printer to print directly, without spooling. The printing to screen does appear- and closes. The print just gets stuck in the printer que. As I mentioned, Quicken works fine with the 32-bit version of Windows 7. This appears to be unque to the 64-bit platform.

 

[tintin]

Did you have to do anything to get Quicken to work in the first place? I have Quicken 2003 and while it installs fine, when I tell it I want to open a file on my computer it stalls and then shuts down. Quicken 2009 did the exact same thing.

 

[Burger23]

No- I initially just installed it (I did not use the autorun feature- rather I inserted the DVD and used Windows Explorer to OPEN the install.exe - but I did use the OPEN AS AN ADMINISTRATOR option when I right-clicked on install.exe.

Later, when the checks did not print, I changed the properties of the qw.exe file to run as compatibale with VISTA- and I also opened this file As an Adminsitrator.

 

[darkassain]

can you print anything at all (in x64)??

do you have office 2007 installed??

if so you can actuall print it out to xps and from there print out to the printer??

 

[Burger23]

Thanks for your reply, darkassasin-

I currently have multiple boots setup on my test machine- I can run VISTA-64bit, WIN7-32bit, and WIN7-64bit. From the chart below you can see that I have tested Quicken 2007 print (either reports or checks- same result) on two different HP printers (one USB- one network) and one Brother (USB). WORD prints fine on all platforms with all 3 printers. Quicken 2007 "prints" fine on all platforms and all printers using either Microsoft XPS Document viewer and Quicken PDF printer - so it appears that Quicken is doing its job in "printing".

BOTTOM LINE: Quicken 2007 successfully prints only on the Brother MP830 using Win7-64bit- and does not print on either HP in 64-bit- but both HP printers do fine with WIN 7- 32bit.

I am not sure what this means :huh: It looks like it might be a HP issue- but why does it work with VISTA-64 and not Win7-64? Ideas???

 

[Burger23]

Anyone running 64-bit- and has a HP printer using Quicken?? Does printing work for you?

 

[johngalt]

Can't say that I do - but I need to troubleshoot an HP C6180 this weekend, and then install it in my computer - so I suppose I could do a test install of Quicken as well for ya....

 

[Burger23]

I would really appreciate it. I tried tech support- by they are worthless- keep sending me "fixes" that have nothing to do with my problem (from a script I suppose). If you could install Quicken, it would help define the problem: Quicken, HP, or Windows 7 - 64 bit.

 

[johngalt]

lmfao - They've been doing that since Quicken '95....

I learned well over a decade ago not to friggin call them...

One thing - I'll need a trial version of Quicken....I suppose I should visit their site....

 

[Burger23]

Thought I would update- I installed the newest Quicken 2009- same issues and same printers with same operating systems. This is an issue with Windows 7- 64 bit, HP, and Quicken. I would love to hear from anyone who can succesfully print checks using Quicken and a HP printer while running the 64-bit edition of Windows 7. There must be someone reading this that has had some experince with this setup.

JohnGalt- I appreciate your offer. Unfortunately there is no trial edition for Quicken. I do have a possible alternative- please PM me.

 

[MichaelBate]

I have problems starting Quicken

Did you have to do anything to get Quicken to work in the first place? I have Quicken 2003 and while it installs fine, when I tell it I want to open a file on my computer it stalls and then shuts down. Quicken 2009 did the exact same thing.

I am having the same problem both with Quicken 2008 and Quicken 2010 on my Windows 7 64-bit (released version - installed on Oct. 22).

Has anyone else encountered this problem and does anyone have a solution? Quicken Tech Support has not been helpful so far.

Michael Bate

 

[Britmannj]

I've ordered a new computer as an upgrade to the one I have...i should have it within a couple of weeks. I've been using the 32 bit version of windows for the last four years and will be going to the 64 bit version of windows 7 with the new computer. My only concern is using/installing Quicken to be honest. I use Quicken Premire 2008 currently and have had no issues on the Vista version. I've beeen using Quicken since 2003 so this will be the first time I will be using the program on a 64 bit OS. Do you use the online banking feature in Quicken with your institutions to automatically download data? Have you encountered any issues with that?

Martin

 

[MichaelBate]

Britmannj,

If your question is addressed to me, let me point out that I have not been able to do anything with Quicken on Windows 7 64-bit. Since I am not able to open and read a Quicken data file (which contains all my information), I've been stuck.

I have been using Quicken (for several years now) with online banking. My PC is dual-boot (Windows 7 64-bit and XP 32-bit). Currently I have to boot into XP in order to do anything with Quicken.

 

[alston28]

Windows 7, Quicken 2007 and printing

Have 64-bit. Just installed Windows 7. Previously had Vista. Now can't print report in Quicken - had no problem printing in Quicken with Vista. Thought 7 was supposed to be better. Any suggestions? Thanks.

 

[RGS]

Printing with Quicken

I am using windows 7 Pro x64 and can print to both my HP officejet printers (7310xi and J6480) and to my laserjet with no problem. I use the inkjets for reports and the laserjet for checks.

HP recently listed updated drivers for Win 7x64 on their support forum and a workaround for some printers using alternate drivers.

 

[jbresn]

Anyone running 64-bit- and has a HP printer using Quicken?? Does printing work for you?

I normally do not print while in Quicken, just use it on line, but I brought it up and told it to print my last months transactions.

It printer fine to an HP 2600n.

 

[MichaelBate]

After struggling to get Quicken to work at all with Windows 7 64-bit (see above), I finally solved the problem. It prints checks on my HP LaserJet 4P with no problems.

I would suggest that anyone having printing problems should first verify that they can print correctly with other software (such as Open Office, for example).

My problem with getting Quicken to display the Open File dialog without first crashing was solved per the suggestion of someone on a Microsoft forum - I reinstalled Quicken, running the Setup As Administrator and emulating Windows Vista. Note that my account on Windows 7 had administrative privileges, so I don't what tell telling it to "Run as Administrator" accomplished. I assume that the Vista emulation was what made the difference (I had reinstalled a few times before).

This was my first encounter with Quicken Tech Support after many years of using Quicken. They were not very helpful, sending me down a lot of blind alleys.

 

[lrthames]

I also have Quicken 2007 and just upgraded my Vista 32 bit system to a Windows 7 64 bit system. Quicken does not print for me either. I have an HP photosmart C4385. I have come up with a workaround. I send my Quicken invoices and labels to a PDF maker ( I use the free PDF995) and then I print the PDF. It's an extra step but it works. HP has a workaround by installing a driver for another type of printer but that didn't work for me.