screen goes black and then computer reboots

welly

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hi guys im hoping you can help me with my pc problems. I'm having random crashes during general usage on my pc. Attached you will(hopefully) find bsod logs. I have run memtest already and it came back ok. I have also updated to latest nvidia drivers and it still happens.

This is a nearly fresh install of windows 7 and i have loaded minimal software onto it since install a week or so ago.

if you need anything else to help then please let me know :)
 

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win 7 32bit
OS
win 7 32bit
right, ok sorry id dint read the sticky. i'll be back shortly with the correct info needed
 

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win 7 32bit
okay then. hope these files are right
 

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win 7 32bit
okay then. hope these files are right


"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps CPUID - System & hardware benchmark, monitoring, reporting

http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html
 

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Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I have installed a gigabit Ethernet card in the slot next to it and it hasn't left much clearance. I'll remove the card and see if it stops
 

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win 7 32bit
OS
win 7 32bit
it was the graphics card overheating. running furmark with the network card in slot next door ended up with temps hitting 110c and pc shutting down. removing the network card and doing same test resulted in temperatures of 90c and pc staying on
 

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win 7 32bit
OS
win 7 32bit
Monitor the system for any graphics artifacts. Sometimes overheating can cause long-term damage. Let us know if you see any artifacts over the next week or two. If not, you can probably mark this thread solved at that time.
 

My Computer My Computer

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Windows 7 Home Premium 64 BitIntel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz6.00 GB Hundai HMT125U6BFR8C-H9ATI Radeon HD 4850
Computer Manufacturer/Model Number
HP Pavilion e9110t
OS
Windows 7 Home Premium 64 Bit
CPU
Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Motherboard
Pegatron IPIEL-LA3
Memory
6.00 GB Hundai HMT125U6BFR8C-H9
Graphics Card(s)
ATI Radeon HD 4850
Sound Card
Realtek High Definition Audio/ATI High Definition Audio
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
Hard Drives
Hitachi HDP725050GLA360 ATA Device 500 GB
PSU
Unknown/installed by HP
Case
HP generic case
Cooling
Intel Stock Cooling
Keyboard
HP Keyboard
Mouse
HP Mouse
Internet Speed
Download: 19.15 Mbps Upload: 1.67 Mbps
Other Info
Network Adapter Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
it was the graphics card overheating. running furmark with the network card in slot next door ended up with temps hitting 110c and pc shutting down. removing the network card and doing same test resulted in temperatures of 90c and pc staying on

Might want to try lowering a bit further but otherwise good news.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
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