Solved Factory restore error: 0x40011002000100a

delete this. i double post. am on mobile
 

My Computer My Computer

At a glance

Windows 7 64bit.
OS
Windows 7 64bit.
I cant now. i got 2 bsod in 12hours. ill come back to you when my grandpa works with it. right now i shut all off. ): ill be back later. thanks again. and no i dont mind if everything is lost on the laptop. i only use msn and 2 mmos to play hehe. but now am sure its hardrive. it made a whir sound earlier.
 

My Computer My Computer

At a glance

Windows 7 64bit.
OS
Windows 7 64bit.
In case you reinstall WIN7.. Download and install afterwards:

Mouse & KeyboardsAlps Alps TouchPad, v.7.1x07.101.202, A01Input, Alps Alps TouchPad (Driver), Multi OS, Multi Language, MultiSystem,A01(Chelsea Intel/AMD, Arsenal all)(Insprion M4010/Inspiron N4020/Inspiron N4030/Inspiron N5020/Inspiron M5030) R268996.exe Hard-Drive104453046/8/2010

Motherboard DriversAMD USB Filter, v.1.0.15.94, A00Chip Set, AMD USB Filter (Driver), Multi OS, Multi Lang,Chelsea AMD Inspiron M5030,Arsenal AMD UMA,Insprion M4010. A00 R269186.exeHard-Drive25811447/27/2010

Network DriversAtheros AR8151 Ethernet Controller, AR8152 Ethernet Controller, v.1.0.0.29(W7)/1.0.0.39(Vista), A00Network, Atheros AR8151 Ethernet Controller,Atheros AR8152 Ethernet Controller (Driver), Multi OS, Multi Language, MultiSystem, A00.(Insprion M4010)/Inspiron N4020/(Inspiron N4030)/(Inspiron N5020)/(Inspiron M5030) R269217.exeHard-Drive4927640

Motherboard DriversRealtek RTS5138 Card Reader, v.6.1.7600.30109, A00Chip Set, Realtek RTS5138 Card Reader (Driver), Multi OS, Multi Language, MultiSystem, A00 (Chelsea Intel(Inspiron N5020)(Insprion N5030)/AMD(Inspiron M5030))/Arsenal AMD UMA Insprion M4010. R269209.exeHard-Drive77349767/27/2010

Video & Graphics DriversAMD ATI Mobility Radeon™ HD 4250, v.8.721.0.0000, A00Video, AMD ATI Mobility RadeonT HD 4250 (Driver), Multi OS, Multi Language, A00, MultiSystem. Arsenal AMD Insprion M4010 Chelsea AMD Inspiron M5030R268878.exeHard-Drive2539115287/1/2010
spacer.gif
spacer.gif
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Ok how can i reinstall? thats what i been trying to do. ie the factory settings. and yes i have ati mobilty 2450 series. the catalyst control says i have no driver thingy. i do have disc to reinstall but need to know how.
 

My Computer My Computer

At a glance

Windows 7 64bit.
OS
Windows 7 64bit.
Do you have win7 64bit install DVD? Is your system Home Premium? Is a sticker with COA (certificate Of Authority) on back of laptop with a valid product key?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
In case you reinstall WIN7.. Download and install afterwards:

Mouse & KeyboardsAlps Alps TouchPad, v.7.1x07.101.202, A01Input, Alps Alps TouchPad (Driver), Multi OS, Multi Language, MultiSystem,A01(Chelsea Intel/AMD, Arsenal all)(Insprion M4010/Inspiron N4020/Inspiron N4030/Inspiron N5020/Inspiron M5030) R268996.exe Hard-Drive104453046/8/2010

Motherboard DriversAMD USB Filter, v.1.0.15.94, A00Chip Set, AMD USB Filter (Driver), Multi OS, Multi Lang,Chelsea AMD Inspiron M5030,Arsenal AMD UMA,Insprion M4010. A00 R269186.exeHard-Drive25811447/27/2010

Network DriversAtheros AR8151 Ethernet Controller, AR8152 Ethernet Controller, v.1.0.0.29(W7)/1.0.0.39(Vista), A00Network, Atheros AR8151 Ethernet Controller,Atheros AR8152 Ethernet Controller (Driver), Multi OS, Multi Language, MultiSystem, A00.(Insprion M4010)/Inspiron N4020/(Inspiron N4030)/(Inspiron N5020)/(Inspiron M5030) R269217.exeHard-Drive4927640

Motherboard DriversRealtek RTS5138 Card Reader, v.6.1.7600.30109, A00Chip Set, Realtek RTS5138 Card Reader (Driver), Multi OS, Multi Language, MultiSystem, A00 (Chelsea Intel(Inspiron N5020)(Insprion N5030)/AMD(Inspiron M5030))/Arsenal AMD UMA Insprion M4010. R269209.exeHard-Drive77349767/27/2010

Video & Graphics DriversAMD ATI Mobility Radeon™ HD 4250, v.8.721.0.0000, A00Video, AMD ATI Mobility RadeonT HD 4250 (Driver), Multi OS, Multi Language, A00, MultiSystem. Arsenal AMD Insprion M4010 Chelsea AMD Inspiron M5030R268878.exeHard-Drive2539115287/1/2010
spacer.gif
spacer.gif
First download all those drivers, by clicking on the link and then "Add This to Your Download List ". Then edit the download list... which give you on option to download everything. Put it on usb stick to use after reinstall
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
By the way, on a different forum I was ask to do a Dell Diagnostics for my hardrive.
I did, and it went to 79% and error, so I did extended and nothing was there.
I will try what you linked. Do you still want me to keep Chkdsk going?
I only get in search box. ChkDsk.
How to get f/r/c: ?

Edit here it says: 4% complete. <104021 of 259840> file resource is unreadable.
104016 and 104017 to 22 is undreadable.
what program is saying 4% complete?
please answer
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yea my system is home preiumum 64 bit. i dont see a coa. only express service code. i only have a disc that says dell: device and utilities. already installed in your computer. for reinstalling dell inspirion m5030
 

My Computer My Computer

At a glance

Windows 7 64bit.
OS
Windows 7 64bit.
dell: device and utilities is for:
-special device drivers for you dell machine. Most likely the same as all the things I told you to download ;-)
-utilities.. crap you don't need!
"for reinstalling dell inspirion m5030 " that's correct.

No sticker with "Product key"?? look carefully
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
You want win7 home premium 64 bits ENGLISH installation DVD?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Its behind my laptop? no go. i do have the box in which the laptop came from. could it be there?
 

My Computer My Computer

At a glance

Windows 7 64bit.
OS
Windows 7 64bit.
Yes. i do not have that thoug but thats what i need
 

My Computer My Computer

At a glance

Windows 7 64bit.
OS
Windows 7 64bit.

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Its behind my laptop? no go. i do have the box in which the laptop came from. could it be there?
Maybe on from of laptop? Maybe in box.... I don't know. But you need a valid license
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Something like this:
windows7-home-basic-dell-hp-lenovo-oem-coa-sticker.jpg
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
if thats the case of damage hardrive which i agree with you. all my problems are hardrive problems it seems...should i just send the laptop for them to fix?
 

My Computer My Computer

At a glance

Windows 7 64bit.
OS
Windows 7 64bit.
Sorry am on phone again. i dont see it. theres nothing thats says. product key. my grandpa is lookin at it and turned it on. it said autocheck not found. 1 sec blue screen and rebooted
 

My Computer My Computer

At a glance

Windows 7 64bit.
OS
Windows 7 64bit.
By the way, on a different forum I was ask to do a Dell Diagnostics for my hardrive.
I did, and it went to 79% and error, so I did extended and nothing was there.
I will try what you linked. Do you still want me to keep Chkdsk going?
I only get in search box. ChkDsk.
How to get f/r/c: ?

Edit here it says: 4% complete. <104021 of 259840> file resource is unreadable.
104016 and 104017 to 22 is undreadable.

First prove it's a hard drive failure!
You saw failure when running a tool. What tool?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I don't know what you did, but system was booting 2 hours ago!! Now still autochk error?
I only advised you to do a chkdsk/f/r c:
and run the western digital diagnostics tool
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
edit

ok i will get back to you. i cant doa nything coz my grandpa is fixing things now.
am very sorry to cause you alot of trouble.
 

My Computer My Computer

At a glance

Windows 7 64bit.
OS
Windows 7 64bit.
Back
Top