Samsung Netbook N102S not picking up wired connection.

[whatson]

Hi guys,

So i recently bought a samsung n102s netbook. It came with windows 7 starter on it, on which wired and wireless connections worked fine. Then I installed windows 7 professional, on which I could get a wired connection, but only a very slow wireless one. Now, I've replaced professional with Win7 Ultimate, and my wireless connection works fine, but I can't get a wired connection. When I plug an ethernet cable in, the icon in the system tray doesn't change to the square "wired connection" one, it just stays with the wireless one. The "wired connection" icon appears briefly during startup, only to be replaced again by the wireless one.

I've tried to update the drivers for the ethernet controller, which is type
Realtek PCIe FE Family Controller, but to no avail; the wired connection is not picked up.

Could it be the operating system itself that is not compatible with it?

Thanks in advance!

 

[Golden]

Hi,

It could be. Lets make sure the OS is dandy. Complete the following, and post the results back here:

http://www.sevenforums.com/windows-...ne-activation-issue-posting-instructions.html

Regards,
Golden

 

[whatson]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85434
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {68F28237-1CC9-4877-AE5F-3230114F1A82}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Mite\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{68F28237-1CC9-4877-AE5F-3230114F1A82}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85434</PID><PIDType>5</PIDType><SID>S-1-5-21-4089748865-4087556271-4047780891</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N102SP/N100SP</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>03QQ.M039.20120229.TXJ</Version><SMBIOSVersion major="2" minor="7"/><Date>20120229000000.000000+000</Date></BIOS><HWID>90BA0600018400EA</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-000000-00-1033-7600.0000-2282012
Installation ID: 021341731595357006989284207013687964913493157891897016
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 3MBMV
License Status: Initial grace period
Time remaining: 41100 minute(s) (28 day(s))
Remaining Windows rearm count: 3
Trusted time: 17/08/2012 9:29:45 a.m.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAAAAgABAAEAAAABAAAABAABAAEAnJ+a0K7WGN30Hy6OUgEwAlj+IBqut8K5

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC SECCSD LH43STAR
FACP SECCSD LH43STAR
HPET SECCSD LH43STAR
MCFG SECCSD LH43STAR
SLIC SECCSD LH43STAR
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm
IFEU SECCSD LH43STAR
BGRT SECCSD LH43STAR

 

[Golden]

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

License Status: Initial grace period
Time remaining: 41100 minute(s) (28 day(s))
Remaining Windows rearm count: 3
Trusted time: 17/08/2012 9:29:45 a.m.

Hi,

You will need to install this update, and then activate the licence. Once you have done that, post a new MGADIAG report.

Regards,
Golden