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Standard method for fixing what may well have been a faulty download or install, a quote from MozillaZine:
Close all applications and reboot the computer.
Delete any downloaded or partially downloaded installer files.
Clear the browser cache (of whatever browser you are using to download FF) and the Windows Temp directory.
Shutdown any anti-virus software you are running.
Download a new copy of the full installer from www.mozilla.com
Delete the directory C:\Program Files\Mozilla Firefox
Run the installer.
Restart the anti-virus program.
Download/install failures are not common (whatever "common" means mathmatically,) but they do happen, and the above instructions most often fix the malady.
Please ignore comments such as Firefox 15 may have a bug; were that true, there would be many complaints on such forums as MozillaZine to that effect, complaints that don't exist as of a few minutes ago. Rather than flail around, please try the proven and simple fix.
Will that work? Obviously I don't know; I only know that it has been demonstrated to be of use and, thus, likely to be worth trying.
Close all applications and reboot the computer.
Delete any downloaded or partially downloaded installer files.
Clear the browser cache (of whatever browser you are using to download FF) and the Windows Temp directory.
Shutdown any anti-virus software you are running.
Download a new copy of the full installer from www.mozilla.com
Delete the directory C:\Program Files\Mozilla Firefox
Run the installer.
Restart the anti-virus program.
Download/install failures are not common (whatever "common" means mathmatically,) but they do happen, and the above instructions most often fix the malady.
Please ignore comments such as Firefox 15 may have a bug; were that true, there would be many complaints on such forums as MozillaZine to that effect, complaints that don't exist as of a few minutes ago. Rather than flail around, please try the proven and simple fix.
Will that work? Obviously I don't know; I only know that it has been demonstrated to be of use and, thus, likely to be worth trying.
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz (Gateway computer)
- OS
- Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
- Motherboard
- Gateway IPISB-VR
- Memory
- 8.00 GB
- Graphics Card(s)
- Intel(R) HD Graphics
- Sound Card
- (1) Realtek High Definition Audio (2) Intel(R) Display Aud
- Monitor(s) Displays
- ViewSonic 2250 Series
- Screen Resolution
- 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- (1) WDC WD10EADX-22TDHB0 (2) Generic Mini SD Reader USB Device (3) Generic USB CF Reader USB Device (4) Generic USB MS Reader USB Device (5) Generic USB SD Reader USB Device (6) Generic USB xD/SM Reader USB Device (7) Seagate FreeAgent Go
- Keyboard
- Gateway
- Mouse
- Logitech
- Internet Speed
- 20 Mbps (Theoretical.)
- Antivirus
- Avast
- Browser
- Firefox