Generic 0x124 stop BSOD ntoskrnl.exe

[flabbyflamingo]

Im making him redo the stress in front of me so i can see it, if it does it again, we know where the problem is.

 

[flabbyflamingo]

yup the test made his pc restart here are the dumps. how do we know if its his motherboard or his cpu though?

 

[flabbyflamingo]

Swapped out video cards and did the test. It went fine so now hes going to use his computer at my house for a night to see if blue screens with the new card.

 

[koolkat77]

yup the test made his pc restart here are the dumps. how do we know if its his motherboard or his cpu though?

Saw the dump, I can tell you its his CPU. But let me know if your getting crashes while swapping.

 

[flabbyflamingo]

swapping the graphics cards made the test run without errors.

 

[koolkat77]

Ummm which test?
Keep the pc with that graphics card for 2 or 3 days and tell us if you get more crashes. 1 hour is too quick to judge.

 

[flabbyflamingo]

The stress test crashes his pc everytime with the other graphics card on the very extreme test. it doesnt do it with the other card.

 

[koolkat77]

Well then he may have to replace his card
Did you keep a check on the temp during the stress test with this card?

 

[flabbyflamingo]

yeah we have been watching the temps on everything when we test stuff, everything seems to stay in normal ranges.

 

[koolkat77]

Okay good
Like I said, use this card for 2/3 days and see if it crashes again. If it doesn't..Tell your friend what he has to do.

 

[flabbyflamingo]

yeah i will.

 

[flabbyflamingo]

so it restarted again during another stress after some games. so its the cpu. is there anyway we can see if its the motherboard, or do you know if there are any other drivers that amd has? I really dont know a whole lot about them.

 

[koolkat77]

Please upload the msinfo32.nfo file. To get this:

• Click on the Start rb:
• Type msinfo32 into the Search programs and files box
• When it opens, go to File, Save
• Save as msinfo32.nfo and save in a place you will remember
• Let it finish the process of gathering and saving the system info
• Right click the .nfo file, click send to compressed (zipped) folder
• Upload the .zip file here.

I will check this file then tell you.

 

[flabbyflamingo]

I went through and found a SMU driver for his chip that im guessing wasnt installed. His computer went through 10 burns on very high after that, with his graphic card.

 

[koolkat77]

Sorry I don't understand.
Do you mean the computer crashed?

 

[flabbyflamingo]

no its working fine so far with the new chipset driver

 

[koolkat77]

Alright.
Time for observation.

 

[flabbyflamingo]

What do you think about a random black screen during gameplay? we are not getting anymore blue screens or problems. just random black screens.

 

[Arc]

What do you think about a random black screen during gameplay? we are not getting anymore blue screens or problems. just random black screens.

Those are not crashes.

Playing some latest games with high preference, sometimes the graphics card may miss a few feet per second, and then that scenario occur.

Latest drivers, moderate and/or low game preferences etc may resolve that issue. But if not, I know that some high--end graphics cards are free from this error, even for Max Payne 3.

 

[flabbyflamingo]

same error came back after all this time :-/