Random BsoD no matter what I do.

tlarseth

New member
Power User
Local time
10:17 AM
Messages
212
Location
Mars Hill, NC
Later on today I will post my dump files if my computer still has it, but my laptop will get random BsoDs.

Arc could you please watch this thread, or someone who is good at reading the dump files to isolate the BsoD. I am planning on giving this laptop to my mother in a few weeks, and would like to have this issue resolved before then.

I am at work now, so I can not post the files, will create the zip when I get home and upload it for you, I will attach it to the original post here.

I have done a clean install, virus scan both malwarebytes and Microsoft security essentials, updated drivers, and checked heat levels on CPU and GPU.

Everything came back negative or all up to date, and SFC came back with no issues either. I haven't used memtest86 or any HDD diagnostics tools yet though.


*EDIT* The computer in my specs is the one I am referring to. File attached.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HP C2N70UA#ABA Laptop
OS
Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
CPU
AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4
Memory
8GB DDR3
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
Altec Lansing with SRS Premium Sound
Monitor(s) Displays
17" Laptop HD Display (720p)
Screen Resolution
1600*900
Hard Drives
750GB (5400 RPM), with smart protect
Western Digital 1TB Passport
Cooling
HP Cool Sense
Keyboard
Island Style
Mouse
Logitech 625 Wireless
Internet Speed
30MBps
OK mate I am we are here :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I am creating the zip file now, should be finished here soon, but the Diagnostics Tool gives me an error, is this normal?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP C2N70UA#ABA Laptop
OS
Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
CPU
AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4
Memory
8GB DDR3
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
Altec Lansing with SRS Premium Sound
Monitor(s) Displays
17" Laptop HD Display (720p)
Screen Resolution
1600*900
Hard Drives
750GB (5400 RPM), with smart protect
Western Digital 1TB Passport
Cooling
HP Cool Sense
Keyboard
Island Style
Mouse
Logitech 625 Wireless
Internet Speed
30MBps
Okay, I posted it up, unfortunately, for some odd reason there is no DMP file, I have my computer set to save them, but apparently it isn't saving them.

*EDIT* The DMP files aren't there, but I do have the rest in the zip file, if that helps any.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HP C2N70UA#ABA Laptop
OS
Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
CPU
AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4
Memory
8GB DDR3
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
Altec Lansing with SRS Premium Sound
Monitor(s) Displays
17" Laptop HD Display (720p)
Screen Resolution
1600*900
Hard Drives
750GB (5400 RPM), with smart protect
Western Digital 1TB Passport
Cooling
HP Cool Sense
Keyboard
Island Style
Mouse
Logitech 625 Wireless
Internet Speed
30MBps

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
My computer is set to create a mini dump, but there was no file there when diagnostics tried to grab it, and when I manually went there, there was no dump file.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP C2N70UA#ABA Laptop
OS
Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
CPU
AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4
Memory
8GB DDR3
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
Altec Lansing with SRS Premium Sound
Monitor(s) Displays
17" Laptop HD Display (720p)
Screen Resolution
1600*900
Hard Drives
750GB (5400 RPM), with smart protect
Western Digital 1TB Passport
Cooling
HP Cool Sense
Keyboard
Island Style
Mouse
Logitech 625 Wireless
Internet Speed
30MBps
May be those are cleaned up?
Wait for the next crash, hopefully there will be one saved.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
May be those are cleaned up?
Wait for the next crash, hopefully there will be one saved.

They might be, I haven't used this computer in a few weeks, but the wife has for Netflix. I had to turn down the CPU usage through the advanced power options menu to run no more than 75% to keep from Blue Screening.

I will bump this topic once another BsoD happens, and a minidump is created. I am going to revert back to this laptop for a while until that happens, hopefully some of the things I did fixed it already.



*EDIT* So far no BsoD, and I ran the crap out of this computer, I ran the RAM and HDD test from BIOS, as Memtest86+ created USB image won't boot at all, my computer just skips it, I used a drive I have a pocket version of XP on for use when on the road and I need XP for something, so I know it isn't my flash drive, plus it works on my Dell.

Also Toshiba Hard Drives have literally no support unless it is SSD, and their utility won't let you select your HDD, it will show it but that is as far as you get.

There were no errors on either one.
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HP C2N70UA#ABA Laptop
OS
Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
CPU
AMD Quad-Core A10-4600M APU 2.3Ghz Turbo to 3.4
Memory
8GB DDR3
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
Altec Lansing with SRS Premium Sound
Monitor(s) Displays
17" Laptop HD Display (720p)
Screen Resolution
1600*900
Hard Drives
750GB (5400 RPM), with smart protect
Western Digital 1TB Passport
Cooling
HP Cool Sense
Keyboard
Island Style
Mouse
Logitech 625 Wireless
Internet Speed
30MBps
Back
Top