Strange crashes during gaming.

Haelstrom Fist

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After installing the most recent RC of Windows 7 and performing an upgrade from Vista to Windows 7 [I'm aware it's far better to do a fresh installation and if worse unfortunately comes to worse, that'll be my next step. =P] - but I've been running into a most unusual crashing issue.

My computer never crashes under normal circumstances, but as soon as you feed it sufficient stress [just about any game or even a fairly large number of concurrent downloads], it'll eventually crash without fail. Now rather than BSOD, it does something I've never experienced before: it'll give a quick sound distortion from whatever sound was last played [i.e. if you're in a game of Team Fortress 2 and someone was speaking over a microphone, you'll hear their last word stretch out in an eerie, almost demonic way-] and then the entire computer shuts off.

This PC has always ran games pretty decently, so this crashing hardly 6, 7 minutes into a gaming session's irritating to no end and I was hoping someone could offer some assistance. If at all possible, I'd heavily appreciate it. I've looked over the forums here for a bit trying to find a possible solution, to no avail unfortunately.

-----------------------------
Few examples of situations that trigger this crash:

  • Team Fortress 2.
  • Crysis.
  • Multiple downloads [enough it would tax the PC.]
  • Roughly any game that's even mildly intensive to run.
More information: OS is Windows 7 64-bit, I've the most recent drivers [that I'm aware of both by manually checking and by DriverMax] available, specifically for my 9800 GT and sound card. Not overclocked.

If there's any stability tests or what have you I need to run, I'll do so and update this post.

CPU-z: CPU-Z Validator 3.1

cwy.png


Again, appreciate any support offered.
 

My Computer

Computer Manufacturer/Model Number
CyberpowerPC Gamer Infinity 9515
OS
Windows 7
CPU
Intel Core 2 Quad Q9550(2.83GHz)
Motherboard
Intel G31
Memory
4GB DDR2 (2GB x 2)
Graphics Card(s)
NVIDIA GeForce 9800 GT 512MB PCI Express Video Card
Sound Card
Integrated [RealTek]
Monitor(s) Displays
CRT Monitor.
Hard Drives
500GB SATA-II 7200RPM
PSU
450W
Cooling
Air [4x fans]
Update on the matter-

I decided it'd be wise to do a fresh install, running the latest 7 RTM build. After updating my drivers and such to their most recent/7-compatible forms, I again ran the various things listed above [TF2 first,] and was again greeted with the same problem though not -quite- as quickly.
 

My Computer

Computer Manufacturer/Model Number
CyberpowerPC Gamer Infinity 9515
OS
Windows 7
CPU
Intel Core 2 Quad Q9550(2.83GHz)
Motherboard
Intel G31
Memory
4GB DDR2 (2GB x 2)
Graphics Card(s)
NVIDIA GeForce 9800 GT 512MB PCI Express Video Card
Sound Card
Integrated [RealTek]
Monitor(s) Displays
CRT Monitor.
Hard Drives
500GB SATA-II 7200RPM
PSU
450W
Cooling
Air [4x fans]
I'm sure you already have the latest realtek drivers for Win7. Some people are having problems with the Nvidia drivers for Win7 so you might want to try one of the older Vista drivers like the 182 or 185 series.

Also, when I went from Vista 64 to Win7 my overclock went unstable on me, or so I thought.

It was crashing while moving files with just general unstableness.

To get it stable again I needed to bump up the northbridge voltage a tad which has worked on a few other computers here.

Thats all I can think of for now.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
After running the 185 driver, I lasted longer than usual during gameplay but eventually ended up crashing regardless.

I'm curious though, how exactly would I tweak the voltage? [I know to do so in very small amounts, but I mean where would I gain access to do so] - I've got MSI bios and I've not seen the ability to change it even with the hidden features key hit.

I also considered it could be temperatures, but the fans seem fairly clean [though I do need to nab myself some compressed air] - and I again from these bios don't have access to anything that may influence a "shut down when reaching (x) temperature" setting.

Heavily appreciate your support by the way, the driver downgrade did allow me more stable performance for a longer period of time. But for a guy who's used to long sessions in Photoshop CS4 and longer sessions in Call of Duty, 10 minute (roughly) before a shut down's just killing me. XD
 

My Computer

Computer Manufacturer/Model Number
CyberpowerPC Gamer Infinity 9515
OS
Windows 7
CPU
Intel Core 2 Quad Q9550(2.83GHz)
Motherboard
Intel G31
Memory
4GB DDR2 (2GB x 2)
Graphics Card(s)
NVIDIA GeForce 9800 GT 512MB PCI Express Video Card
Sound Card
Integrated [RealTek]
Monitor(s) Displays
CRT Monitor.
Hard Drives
500GB SATA-II 7200RPM
PSU
450W
Cooling
Air [4x fans]
After running the 185 driver, I lasted longer than usual during gameplay but eventually ended up crashing regardless.

I'm curious though, how exactly would I tweak the voltage? [I know to do so in very small amounts, but I mean where would I gain access to do so] - I've got MSI bios and I've not seen the ability to change it even with the hidden features key hit.

I also considered it could be temperatures, but the fans seem fairly clean [though I do need to nab myself some compressed air] - and I again from these bios don't have access to anything that may influence a "shut down when reaching (x) temperature" setting.

Heavily appreciate your support by the way, the driver downgrade did allow me more stable performance for a longer period of time. But for a guy who's used to long sessions in Photoshop CS4 and longer sessions in Call of Duty, 10 minute (roughly) before a shut down's just killing me. XD
What PSU do you have in your machine?
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
Just an idea but I would check out the hardward on the machine. Memtest for starters and mabe another vid card if you got 1.
 

My Computer

OS
Windows 7 Ultimate x64 Retail RTM, Ubuntu 9.10
After running the 185 driver, I lasted longer than usual during gameplay but eventually ended up crashing regardless.

I'm curious though, how exactly would I tweak the voltage? [I know to do so in very small amounts, but I mean where would I gain access to do so] - I've got MSI bios and I've not seen the ability to change it even with the hidden features key hit.

I also considered it could be temperatures, but the fans seem fairly clean [though I do need to nab myself some compressed air] - and I again from these bios don't have access to anything that may influence a "shut down when reaching (x) temperature" setting.

Heavily appreciate your support by the way, the driver downgrade did allow me more stable performance for a longer period of time. But for a guy who's used to long sessions in Photoshop CS4 and longer sessions in Call of Duty, 10 minute (roughly) before a shut down's just killing me. XD

Yes ten minutes of use is not acceptable I would say. Did you check for any game patches for cod4?

I have a different bios than you so it's hard to say but most bios are fairly easy to figure out. For me it's the SPP voltage for you they might call it something else. It may just be using auto voltages for everything. Some boards don't allow you to adjust anything but that would drive me crazy.

If the problem is only during gaming it could just be a driver specific type of problem or overheating. Realtek has some new drivers for Win7 but you said you had those I think.

High Temps will do that sort of thing also so blowing out the case and cleaning all the fans might help. I have to blast out my rig every other month. My 5HP compressor comes in handy for that.

If all else fails you could run a memory test or some other type of stablity test.
I like this one for testing memory> http://hcidesign.com/memtest/download.html
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Well, speaking of the fans- I actually opened up the case and took a flashlight out to get a good peek.. and I feel a tidbit silly, especially because I know the importance of good case cleaning habits.

The PSU fan wasn't looking great, but the fan directly above my motherboard and the one below were horrible. I can see where my cat left his mark in the form of fur adorning my GeForce 9800 GT. XD

I took a Q-Tip and carefully removed a good bit of it, and then I'll be taking some compressed air to the case soon as I get my debit card cleared in a few days. That, needless to say, had to've contributed to my problem.

I've a 450W PSU, model I'd have to check. I intend to replace it for something better. I only have one graphic card currently, unless I want to swap out my 9800 GT for a 9500 GT I've got somewhere in my old case [which would be a tragedy.]

The issue was occurring when doing anything relatively stressful, be it parallel downloads, Adobe Photoshop, or gaming of any sort beyond relatively lightweight games.

Damnable thing about the BIOS- [I wish this PC had an SD card slot so I could just take a photo of it]- there's no way that I've found to modify the voltages, the theoretical CPU shutdown temp, or.. really much of anything. Closest you get to overclocking options would be adjusting the FSB, and it doesn't even like the slightest changes in that.

Appreciate the support heavily, everyone - I'll see if the.. absurd state my fans are in was the problem [no doubt if it wasn't, it'd soon became a heavy problem] - and then if that doesn't strike the cord, run MemTest and some other diagnostics to get more information.
 

My Computer

Computer Manufacturer/Model Number
CyberpowerPC Gamer Infinity 9515
OS
Windows 7
CPU
Intel Core 2 Quad Q9550(2.83GHz)
Motherboard
Intel G31
Memory
4GB DDR2 (2GB x 2)
Graphics Card(s)
NVIDIA GeForce 9800 GT 512MB PCI Express Video Card
Sound Card
Integrated [RealTek]
Monitor(s) Displays
CRT Monitor.
Hard Drives
500GB SATA-II 7200RPM
PSU
450W
Cooling
Air [4x fans]
Well, speaking of the fans- I actually opened up the case and took a flashlight out to get a good peek.. and I feel a tidbit silly, especially because I know the importance of good case cleaning habits.

The PSU fan wasn't looking great, but the fan directly above my motherboard and the one below were horrible. I can see where my cat left his mark in the form of fur adorning my GeForce 9800 GT. XD

I took a Q-Tip and carefully removed a good bit of it, and then I'll be taking some compressed air to the case soon as I get my debit card cleared in a few days. That, needless to say, had to've contributed to my problem.

I've a 450W PSU, model I'd have to check. I intend to replace it for something better. I only have one graphic card currently, unless I want to swap out my 9800 GT for a 9500 GT I've got somewhere in my old case [which would be a tragedy.]

The issue was occurring when doing anything relatively stressful, be it parallel downloads, Adobe Photoshop, or gaming of any sort beyond relatively lightweight games.

Damnable thing about the BIOS- [I wish this PC had an SD card slot so I could just take a photo of it]- there's no way that I've found to modify the voltages, the theoretical CPU shutdown temp, or.. really much of anything. Closest you get to overclocking options would be adjusting the FSB, and it doesn't even like the slightest changes in that.

Appreciate the support heavily, everyone - I'll see if the.. absurd state my fans are in was the problem [no doubt if it wasn't, it'd soon became a heavy problem] - and then if that doesn't strike the cord, run MemTest and some other diagnostics to get more information.
I am starting to think that your PSU is folding under the weight of the computer stressing itself...you have a quad core processor...a 9* series card and other components...it might not be able to take the stress
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
Well on the bright side, even with my half-assed cleaning job, I've not suffered a crash yet. One fan was bad off enough I highly doubted it could even turn. That combined with a less than stellar PSU easily could equal the fierce shut downs I was experiencing.

But, I'll definitely be nabbing some compressed air once I'm able 'ere, as well as looking into a new PSU- never actually replaced one before, it a fairly harmless or harrowing process?

Newegg.com - hec X-Power Pro 600 600W Continuous @ 40°C ATX12V V2.2 SLI Ready CrossFire Ready Power Supply - Power Supplies

Thinking I might go with this. Then again, I'll read into it; I'm again, rather inexperienced with power supply units. All the best you guys, the constant crashing was driving me insane.
 

My Computer

Computer Manufacturer/Model Number
CyberpowerPC Gamer Infinity 9515
OS
Windows 7
CPU
Intel Core 2 Quad Q9550(2.83GHz)
Motherboard
Intel G31
Memory
4GB DDR2 (2GB x 2)
Graphics Card(s)
NVIDIA GeForce 9800 GT 512MB PCI Express Video Card
Sound Card
Integrated [RealTek]
Monitor(s) Displays
CRT Monitor.
Hard Drives
500GB SATA-II 7200RPM
PSU
450W
Cooling
Air [4x fans]
Well on the bright side, even with my half-assed cleaning job, I've not suffered a crash yet. One fan was bad off enough I highly doubted it could even turn. That combined with a less than stellar PSU easily could equal the fierce shut downs I was experiencing.

But, I'll definitely be nabbing some compressed air once I'm able 'ere, as well as looking into a new PSU- never actually replaced one before, it a fairly harmless or harrowing process?

Newegg.com - hec X-Power Pro 600 600W Continuous @ 40°C ATX12V V2.2 SLI Ready CrossFire Ready Power Supply - Power Supplies

Thinking I might go with this. Then again, I'll read into it; I'm again, rather inexperienced with power supply units. All the best you guys, the constant crashing was driving me insane.
It depends really...how your case is laid out...the brand of PSU (I am a big fan of Corsair)...making sure to get enough juice for your components and alot more:D

If anything the PSU is one component you don't want to skimp on...I wasn't wanting to build anything like a gaming rig with my desktop but I still got a 750 Corsair...it is fantastic
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
Oh yeah, I'm aware of the importance. I'm just terribly strapped for cash right now. XD Small incremental upgrades may be my only choice for the time being. But, I think you're right- I'll save up a bit and nab me a solid PSU, look into the Corsair brands offered if you think they're a reliable sort. Much appreciated for a point in the right direction.

Playing TF2 longer than 10 minutes was most enjoyable.

Oh yeah, that "Rep" theory. Round'o'Rep Justice.
 

My Computer

Computer Manufacturer/Model Number
CyberpowerPC Gamer Infinity 9515
OS
Windows 7
CPU
Intel Core 2 Quad Q9550(2.83GHz)
Motherboard
Intel G31
Memory
4GB DDR2 (2GB x 2)
Graphics Card(s)
NVIDIA GeForce 9800 GT 512MB PCI Express Video Card
Sound Card
Integrated [RealTek]
Monitor(s) Displays
CRT Monitor.
Hard Drives
500GB SATA-II 7200RPM
PSU
450W
Cooling
Air [4x fans]
Oh yeah, I'm aware of the importance. I'm just terribly strapped for cash right now. XD Small incremental upgrades may be my only choice for the time being. But, I think you're right- I'll save up a bit and nab me a solid PSU, look into the Corsair brands offered if you think they're a reliable sort. Much appreciated for a point in the right direction.

Playing TF2 longer than 10 minutes was most enjoyable.

Oh yeah, that "Rep" theory. Round'o'Rep Justice.
Your comment was enough for me...the rep made it all better. Glad I helped!
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
I agree about the having plenty of PSU power, using a 1000 watt TT for a single GTX 280 at the moment LOL. Plenty of power there for me and my overclocking.

Glad the dusting out helped you Mr. Fist, I have to blow out my old ps2 from time to time or it just stops working. You were proabably just getting a bit too warm with the summer heat and poor ventilation. After all, this is the performance and "maintenance" section and you needed a bit of maintenance is all. I think I nailed this with the cleaning out the case advice.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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