Random BSOD's and Screen Freezing/Crashing Please Help

[Dakka]

I was in the process of answering your questions on said pc when BSOD'd Bad Pool Header! I only had Kingston to start with, I then bought G-Skill just to be sure! I have tested the G-Skill in each slot and together for more than 8 passes! I just got another crash BTW this wasn't a blue screen though it was coloured lines across screen! I have reset bios and then changed timings to correct values and voltage! The RAM was a pack of two 4gb sticks and are the same! The temp was stable at 80c no distortion or anything like that! As for crystaldisk I can't seem to get it running long enough now to even post this! I'm using my iphone to reply to you here!

 

[centaur78]

I was in the process of answering your questions on said pc when BSOD'd Bad Pool Header! I only had Kingston to start with, I then bought G-Skill just to be sure! I have tested the G-Skill in each slot and together for more than 8 passes! I just got another crash BTW this wasn't a blue screen though it was coloured lines across screen! I have reset bios and then changed timings to correct values and voltage! The RAM was a pack of two 4gb sticks and are the same! The temp was stable at 80c no distortion or anything like that! As for crystaldisk I can't seem to get it running long enough now to even post this! I'm using my iphone to reply to you here!

Thank you and we will wait for your answers before replying!!

Coloured line across the screen is not a good sign either ..Graphics card with 80 C ...not a good sign....Could be related... but i will wait for your answers and the crystal disk snapshot..

 

[Dakka]

Now since you have completed the test with no errors.... please answer me this .... Have you done the test by first testing RAM1 on SLOT1 for 7 to 8 passes ---> if No errors ... Next step RAM1 on SLOT2 for 7 to 8 passes ---> if No errors ... Next step RAM2 on SLOT2 and so on ????

Yes I have done this

Are the NEW GSKILL RAM matched... meaning do they have the same specs ???

Yes they are out of the same pack

Have you reset the Bios to default when installing the RAM's ???

I reset it then changed the values to the correct timings and voltage

Did you see any artifact or distortion .... Was the temps leveling at 80C... 80C is high when you run FURMARK.. Snapshot will be good to review.

I will do the test again now and take a snapshot.

3. Which leaves only the HDD.. Could you post the snapshot of the SMART value using CrystalDisk

Here is a screenshot of CrystalDisk

 

[Dakka]

I was just running furmark again and got a BSOD system service exception!

 

[centaur78]

I was just running furmark again and got a BSOD system service exception!

Restart you system and run it again

 

[Dakka]

I was just running furmark again and got a BSOD system service exception!

Restart you system and run it again

I'm doing it now! How long shall I run it for?

 

[centaur78]

Run it until the temperatures stop increasing; usually less than ten minutes,

 

[Dakka]

Ok so it was running stable at 76c then as I pressed f1 to take a snapshot the thing stopped responding, only the mouse cursor would move, nothing else, I restarted now the welcome screen has froze

 

[centaur78]

Remove the Radeon HD and use the on board graphics.. Connect the monitor to it !! You MB has Hybrid CrossFireX™ Support which uses both onboard+Radeon together for more performance... not sure if this is enabled in bios...

But run the Furmark with onboard graphics.. let me know what happens. post the screen shot as well

 

[centaur78]

Anything Happened ???

 

[Dakka]

Anything Happened ???

Well it would only run when I updated the driver for the onboard GPU but it was incredibly slow and laggy I couldn't even get a screenshot

OK I took a screenprint while it was running with onboard GPU

 

[centaur78]

hmmm interesting....

Ok your MB has Sideport Memory.. which is basically an additional 128MB thats soldered to the MB used by your internal Graphics ... rather than using the CPU's cache for graphics data ... the internal GPU uses this.

Go to BIOS and under Chipset you will find the Internal Graphics mode.... Select UMA only and not UMA + Sideport.. Once this is done go ahead and reboot the system and see how the system goes.??

Report back..

 

[Dakka]

hmmm interesting....

Ok your MB has Sideport Memory.. which is basically an additional 128MB thats soldered to the MB used by your internal Graphics ... rather than using the CPU's cache for graphics data ... the internal GPU uses this.

Go to BIOS and under Chipset you will find the Internal Graphics mode.... Select UMA only and not UMA + Sideport.. Once this is done go ahead and reboot the system and see how the system goes.??

Report back..

Still without my graphics card in yes?

 

[centaur78]

hmmm interesting....

Ok your MB has Sideport Memory.. which is basically an additional 128MB thats soldered to the MB used by your internal Graphics ... rather than using the CPU's cache for graphics data ... the internal GPU uses this.

Go to BIOS and under Chipset you will find the Internal Graphics mode.... Select UMA only and not UMA + Sideport.. Once this is done go ahead and reboot the system and see how the system goes.??

Report back..

Still without my graphics card in yes?

yes

 

[Dakka]

So far no crashes but its a little slow! You don't think it's the graphics card do you? Cost me £350 and its too late to RMA it! I don't have another adequate psu to try it in any of my others either

Edit: Do you think it could be a power issue? This is the PSU I am using http://www.ebuyer.com/product/135197

 

[centaur78]

Dakka

That's what we are trying to see.. Just run it at this setup for an hour or so ... Then report back .. We have to do one more test ...

Regarding the power supply I don't know... Its always preferable to go with a branded one.. But that's for another day

 

[Britton30]

It could well be a PSU issue. The Hi Power is made by a low end company, Cirtek and has four 12V rails providing only 20W each. The HD 5860 has a rating, TDP, Thermal Design Power, of 50W. It might explain the lines on the monitor.

 

[Dakka]

Thank you guys! I'll keep it running like this while I watch UFC and then report back! So far though its been fine like this! I will get back to you shortly then!

 

[Dakka]

So it's been over 4hrs without any crashes or blue screens following your instructions!

 

[centaur78]

Now this time.. We are going to test with your Radeon HD only...... Shut down and install the Radeon back in

Go back to your bios under Internal Graphics mode select Disabled and under Primary Video Controller choose PCI-GFXO-GPP-IGFX... This will make sure that only your Radeon will be working and not the internal one.

And go ahead and use your system as usual and let me know what happens..