Windows Genuine and Activation Issue

ganeshssk · Apr 11, 2013

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R38TQ-RV8M9-WWTCY
Windows Product Key Hash: imKjAvpNIp2sNTp3Q64egK5kR0E=
Windows Product ID: 00346-OEM-8992752-50258
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
ID: {A847F47B-9BB4-4136-8D5B-7418DD9B5F02}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130104-1435
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A847F47B-9BB4-4136-8D5B-7418DD9B5F02}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WWTCY</PKey><PID>00346-OEM-8992752-50258</PID><PIDType>2</PIDType><SID>S-1-5-21-3908138641-2180317783-2207243333</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080107000000.000000+000</Date></BIOS><HWID>33BA3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>2724689EE81F586</Val><Hash>UKU6I8j9l2ahEw78dZ20zsY5tHQ=</Hash><Pid>89388-707-0000034-65538</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550258-02-1033-7600.0000-0622013
Installation ID: 000241828284792236271062245665714112510445298653103741
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WWTCY
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 3
Trusted time: 4/11/2013 8:34:48 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:8:2013 09:19
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: QAAAAAEABgABAAIAAAACAAAABQABAAEAJJQwWHwMRoP8kGzMwLJsPDa/VNsGpJT78EiWqjrm0HWqZ3KKvkEqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          M08    
  FACP            DELL          M08    
  HPET            DELL          M08    
  BOOT            DELL          M08    
  MCFG            DELL          M08    
  SLIC            DELL          M08    
  OSFR            DELL          M08    
  SSDT            PmRef        CpuPm

tom982 · Apr 14, 2013

Hello ganeshssk and welcome to the forums :party:

Try changing your product key to the one found on the COA sticker on your case then activating by phone

Credit to Noel for the solution

Tom

proudtobegreek · Apr 14, 2013

Your installation of Windows is classed as counterfeit,it is a leaked Dell key.Do as Tom suggests.

tom982 · Apr 14, 2013

proudtobegreek said:
Your installation of Windows is classed as counterfeit,it is a leaked Dell key.Do as Tom suggests.

No it isn't, it's perfectly legal: Dell OEM key, Dell SLIC table, Dell computer with a BIOS date well after Windows 7 was released - doesn't get more legal than that!

proudtobegreek · Apr 15, 2013

No accusation meant.The key showed up as a leaked one,I was only supporting your suggestion,OP should have no problem activating it.

tom982 · Apr 15, 2013

proudtobegreek said:
No accusation meant.The key showed up as a leaked one,I was only supporting your suggestion,OP should have no problem activating it.

The key is leaked, yes, but it's an OEM key so it's completely worthless without a SLIC table

alphanumeric · Apr 15, 2013

tom982 said:
proudtobegreek said:

No accusation meant.The key showed up as a leaked one,I was only supporting your suggestion,OP should have no problem activating it.

Click to expand...

The key is leaked, yes, but it's an OEM key so it's completely worthless without a SLIC table

SLIC tables can be copied to other PC's by flashing with a modified BIOS. If enough illegal PC's are out there Microsoft will blacklist the Product code. The PC will still activate but it will fail the WGA check and you'll get a not genuine nag popup. That's likely why this PC has failed the check. If you contact Dell they may give you a new BIOS and or new install media that will fix it. As you mentioned though, using the code on the COA sticker will fix it too.

NoelDP · Apr 17, 2013

The machine was constructed over a year before Windows 7 was launched - as such there is no way that it could possibly have a Windows 7 SLIC table.
The SLIC version in the BIOS is for Vista, not Windows 7.
The machine shipped with Vista installed.
A Windows 7 OEM_SLP license cannot be used for upgrades.
The installation is counterfeit.

tom982 · Apr 17, 2013

NoelDP said:
The machine was constructed over a year before Windows 7 was launched - as such there is no way that it could possibly have a Windows 7 SLIC table.
The SLIC version in the BIOS is for Vista, now Windows 7.
The machine shipped with Vista installed.
A Windows 7 OEM_SLP license cannot be used for upgrades.
The installation is counterfeit.

I don't know how I managed to misread the date, but thanks for picking up on this

NoelDP · Apr 17, 2013

BTDT - a few times

(bringing me back was a good thing - there was a typo in my original)

Layback Bear · Apr 17, 2013

Well folks I have looked serveral times and I still can't find the date in the log.
Could someone show it to me.
-----
I was wondering why someone would have Home Basic and Office Enterprise on the same computer. Just seems odd to me.

tom982 · Apr 17, 2013

Layback Bear said:
Well folks I have looked serveral times and I still can't find the date in the log.
Could someone show it to me.
-----
I was wondering why someone would have Home Basic and Office Enterprise on the same computer. Just seems odd to me.

About half way through the log, you'll see the Other data section:

Code:

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A847F47B-9BB4-4136-8D5B-7418DD9B5F02}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WWTCY</PKey><PID>00346-OEM-8992752-50258</PID><PIDType>2</PIDType><SID>S-1-5-21-3908138641-2180317783-2207243333</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1525                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080107000000.000000+000</Date></BIOS><HWID>33BA3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>2724689EE81F586</Val><Hash>UKU6I8j9l2ahEw78dZ20zsY5tHQ=</Hash><Pid>89388-707-0000034-65538</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

In which, there is this: <Date>20080107000000.000000+000</Date>

The date is in the form YYYYYMMDD, so the computer here has a BIOS date of 7th January 2008

Tom

Layback Bear · Apr 17, 2013

Than you Tom I found it.

Windows Genuine and Activation Issue

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