I recently had to reset my laptop to factory defaults, before I begun the process I created the recovery disk, only i used a USB drive instead of CD's. This option reformatted the USB drive into a removable DISK DRIVE. After the reset I formatted the USB drive through the properties and reset it to default (which wiped the USB clean of all files). It still was a Disk drive so I gave up on that front, removed the USB and closed the laptop lid and left.
Upon turning on my laptop it froze on the sign in screen so I did a hard reset which then stopped during boot up and displayed this message:
status: 0cx00000e9
info: An unexpected I/O error has occurred
I am running Windows 7 home. I believe the problem is that since i manually removed the USB drive it Un-linked the drive, then i closed the laptop which puts it into sleep/hibernate/standby mode then when i re-opened the laptop it could not find the USB disk drive.
I have tried booting up with the USB inserted and not inserted but still no luck. Also i should mention that I can not access safe mode by pressing F8. pressing F2 for the boot manager only gives me one option which is windows.
Upon turning on my laptop it froze on the sign in screen so I did a hard reset which then stopped during boot up and displayed this message:
status: 0cx00000e9
info: An unexpected I/O error has occurred
I am running Windows 7 home. I believe the problem is that since i manually removed the USB drive it Un-linked the drive, then i closed the laptop which puts it into sleep/hibernate/standby mode then when i re-opened the laptop it could not find the USB disk drive.
I have tried booting up with the USB inserted and not inserted but still no luck. Also i should mention that I can not access safe mode by pressing F8. pressing F2 for the boot manager only gives me one option which is windows.
My Computer
At a glance
windows 7 home 64bit
- Computer type
- PC/Desktop
- OS
- windows 7 home 64bit