1E, Ntfs.sys, ntoskrnl.exe and more... Require some assistance

Sinshi

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Loads of different BSODs 24,65,1E,7E,3B,50 Help please...

Summary (long version see below):
0x00000050 (no dump file created, dumping stuck @75%)
0x0000003B (no dump file created, dumping stuck @20%)
0x0000001E ntfs.sys+c2c8 ntoskrnl.exe+c0728

0x00000065 at start up (safe mode, before it is able to boot)
0x00000024
Sometimes PC wont boot (fans running, but nothing happens)
0x0000007E
(last 15 minutes: 4 BSOD's, 2 while booting)

NEW DUMP FILES 25 MAY 2013
View attachment 269667

TESTS:
- Memtest86+ (~14hour run via bootable CD): No errors.
- Switched out the video-card and replaced it with the old one. Still getting BSOD's
- CHKDSK View attachment 272862

-----------------------------------------

Hello all,


I'm having issues with BSOD's. All started around the 5th of may 2013. Had random freezes in browser (facebook/youtube) really quite random (mostly just freezed without BSOD popping up). So I searched the web (think it was stop code 0x00000050 if i recall correctly, (fault in non paged area)).
The interwebz learned me to run the following tests:
- memtest86 (bootable CD)
(no errors detected, tested 3 ram slots separately)
- stress tested my video card with the FURMARK tool
(560 ENG GTX TI) (no errors, max temperature = 80 deg steady on the bench test @ 60% fan speed)
- did a video memory test with the vmt tool
no errors

After one of my various crashes (think I have had about 15) My PC did not boot (tried 3 times in 30 mins(4th time was success)). Screen was black, all fans were running but it didnt even show the very first "ACER" screen.

After that I did format my entire disk (2 partitions 500gb+500gb) and reinstalled WIN 7.
Everything went fine, but after 3 days i started getting these random freezes again.

Today I was playing Starcraft 2. 5 minutes in game i get a BSOD. this time i managed to get some extra info:
I had the error 0x0000003B but the "dumping physical mem to disk got stuck at 20%" so i powered off manually.

I figured it might have been a virus or some funky programmes running in the background. So i did a msconfig: switched all unnecessary start-up programmes off. (This way i managed to delay the blue screen by about 10-15 minutes, so i managed to play 3 games before freezing again) + Did a full system scan and an Avast-start-up scan.

Little while later (after having run the 3 test described above, resulting in no errors) I got another BSOD (also by playing SC2). this time code: 1E. (which is probably described better in the .zip file i added.
Basically states 2 major things:
- ntfs.sys+c2c8
- ntoskrnl.exe+c0728

What does it mean? What can I do? Do you need more bluescreens for more info? cause I seem to be able to induce them by playing Starcraft 2.

PS: my video card driver and win7 is up to date



Thanks a lot in advance,
Sinsh
 
Last edited:

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Thanks for the quick reply, Kaktussoft

I did install the hotfix you linked yesterday about 15 minutes after you replied to my post. However I'm still getting BSOD's (this time BCC 0x00000050 Page fault in non paged area) Dumping on the blue screen got stuck @75 %.

Still have no clue about what's going on...
 

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Windows 7 Ultimate x64i76GB560 ENG GTX TI 1GB
Computer type
PC/Desktop
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560 ENG GTX TI 1GB
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WD6400AACS-00M3B0 (640GB SATA )
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CORSAIR 850w
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Intel Stock Heatsink Fan
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Microsoft Wireless Laser Keyboard 7000
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Microsoft Wireless Laser Mouse 7000
Thanks for the quick reply, Kaktussoft

I did install the hotfix you linked yesterday about 15 minutes after you replied to my post. However I'm still getting BSOD's (this time BCC 0x00000050 Page fault in non paged area) Dumping on the blue screen got stuck @75 %.

Still have no clue about what's going on...
just a coincidence or is its behaviour really changed?
Check your memory http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html
Check your harddisk (in elevated command prompt)
Code:
chkdsk/f  c:
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
BSOD 50 is usually a RAM problem,

Sorry saw that u did the memtest in first msg:

Did you run the MEMTEST+ CD and let it go for 6 hrs or more?
One pass is not enough of a check, issues may require several to appear.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

I'd try running with NO virtual memory, found in System | Advanced System Settings | Performance - Settings | Advanced Tab

Click Change and switch to no paging file where it is showing one active and then reboot.

You'll want to fully defrag the hard drive as long as it's not an SSD, where you put the pagefile.sys in the future (and use same min/max value), and I wouldn't use SSD for it, because SSD sectors have a finite # of writes.
 

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2 WS LED Monitors: One LG One Viewsonic
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Hi Sinshi

Can you run the tool in the link below once more . Click on GRAB ALL on the tool . The attachment you uploaded isn't working for me

:ar: http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

View attachment 269489

Thanks for the quick reply, Kaktussoft

I did install the hotfix you linked yesterday about 15 minutes after you replied to my post. However I'm still getting BSOD's (this time BCC 0x00000050 Page fault in non paged area) Dumping on the blue screen got stuck @75 %.

Still have no clue about what's going on...
just a coincidence or is its behaviour really changed?
Check your memory http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html
Check your harddisk (in elevated command prompt)
Code:
chkdsk/f  c:

- Basically is exactly the same what happened when I got the "BCC: 1E BSOD" before I applied the hotfix, with the only difference the BSOD not being able to dump the memory.
- I just did a checkdisk start-up scan, ran for about 2,5 hours. No errors found.
- Planning to run memtest86(bootable CD) again this afternoon (gonna let it run for 6h+)

BSOD 50 is usually a RAM problem,

Sorry saw that u did the memtest in first msg:

Did you run the MEMTEST+ CD and let it go for 6 hrs or more?
One pass is not enough of a check, issues may require several to appear.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

I'd try running with NO virtual memory, found in System | Advanced System Settings | Performance - Settings | Advanced Tab

Click Change and switch to no paging file where it is showing one active and then reboot.

You'll want to fully defrag the hard drive as long as it's not an SSD, where you put the pagefile.sys in the future (and use same min/max value), and I wouldn't use SSD for it, because SSD sectors have a finite # of writes.

- Planning to run memtest86 (bootable CD) again this afternoon (gonna let it run for 6h+)
- Will look up stuff about the last 3 paragraphs you posted
- I don't have an SSD, and did a clean Windows install about 2 week ago, didn't solve BSOD's



EDIT: Running the memtest86+ from a bootable CD right now. Uploaded the new dump files. Back @7PM GMT+1.
EDIT2: No errors after 8 hour run.
 
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Windows 7 Ultimate x64i76GB560 ENG GTX TI 1GB
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Update

Memtest86+ didn't give any errors after 8hours... The search continues...
 

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Still need someone to check my dump file...

Thanks
 

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Windows 7 Ultimate x64i76GB560 ENG GTX TI 1GB
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Small update:

Had another freeze. Starcraft2 was running in the background (no video card activity). Went away to eat dinner, came back and screen was frozen and my computer was making this buzzing sound (the sound being in a buzzing loop kinda thing)
However I did not get a blue screen.

Hope this helps to trace the problem.
Thanks
 

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Windows 7 Ultimate x64i76GB560 ENG GTX TI 1GB
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Memory
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Graphics Card(s)
560 ENG GTX TI 1GB
Antivirus
Avast
Browser
Chrome
Weird stuff is happening.
Can't boot my PC.
Bug checks: 65, 7E, 24.

Sad times :p

EDIT: NEW BSOD's dump files, again ntfs.sys and ntoskrnl.sys + NETIO.sys

View attachment 269666
 
Last edited:

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i7
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Graphics Card(s)
560 ENG GTX TI 1GB
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Avast
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Chrome
Switched out my GFX card with the stock low-end one. I'm not really getting any more system instability. But when i stress-tested my "high-end" video card it didn't give any problems? What could be making my system unstable? :S
Thx
 

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Windows 7 Ultimate x64i76GB560 ENG GTX TI 1GB
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PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
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i7
Memory
6GB
Graphics Card(s)
560 ENG GTX TI 1GB
Antivirus
Avast
Browser
Chrome
After a while without BSOD's the system started being unstable again (with the stock video card). Same kind of errors(random freezes). Can anyone check my dump files please? (System just freezes, without a BSOD, buzzing sound).
Regards, Sinshi
 

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Windows 7 Ultimate x64i76GB560 ENG GTX TI 1GB
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Windows 7 Ultimate x64
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i7
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Graphics Card(s)
560 ENG GTX TI 1GB
Antivirus
Avast
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Replaced the PSU - Replaced the videocard (low end stock one)
Still got the occasional bluescreen. (seems less frequent though...)
Could it perhaps be my HDD after all? or my network adapter? anyone got experience with this? Thanks
 

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Windows 7 Ultimate x64i76GB560 ENG GTX TI 1GB
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PC/Desktop
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Windows 7 Ultimate x64
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560 ENG GTX TI 1GB
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Avast
Browser
Chrome
Try this

Open up an Elevated Command Prompt. Click on :orb: in
2nqbqes.png
type CMD . Right click on CMD under Programs (1) choose
mawket.jpg
. On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type the command below

chkdsk /F /R
press [ENTER]

When you type chkdsk /F /R you will get this message

Code:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process.  Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)


When you type " Y " and press [Enter] you get this message below

Code:
This volume will be checked the next time the system restarts.

C:\Windows\system32>

Close the command prompt window by typing exit and press [enter] Restart the PC manually .

When you're back inside Windows. Open up Powershell by clicking on :orb: type Powershell inside
2nqbqes.png
and press [ENTER] . Inside the Powershell paste the command below

Code:
get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

and Press [Enter] upload the CHKDSKResults.txt file

   Note
To paste inside the Powershell window press on the right click button on the mouse


Once that is done

Run SFC /scannow

Open up an Elevated Command Prompt. Click on :orb: in
2nqbqes.png
type CMD . Right click on CMD under Programs (1) choose
mawket.jpg
. On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type in the command below

SFC /scannow
press [ENTER]

If found any corrupt files please upload the log file .

Log file location : C:\Windows\Logs\CBS\cbs.log
 

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Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Thank you for your reply Vistaking. You will hear from me in this post one of these days. Thanks for the effort.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64i76GB560 ENG GTX TI 1GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
i7
Memory
6GB
Graphics Card(s)
560 ENG GTX TI 1GB
Antivirus
Avast
Browser
Chrome
Try this

Open up an Elevated Command Prompt. Click on :orb: in
2nqbqes.png
type CMD . Right click on CMD under Programs (1) choose
mawket.jpg
. On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type the command below

chkdsk /F /R
press [ENTER]

When you type chkdsk /F /R you will get this message

Code:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process.  Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)


When you type " Y " and press [Enter] you get this message below

Code:
This volume will be checked the next time the system restarts.

C:\Windows\system32>

Close the command prompt window by typing exit and press [enter] Restart the PC manually .

When you're back inside Windows. Open up Powershell by clicking on :orb: type Powershell inside
2nqbqes.png
and press [ENTER] . Inside the Powershell paste the command below

Code:
get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

and Press [Enter] upload the CHKDSKResults.txt file

   Note
To paste inside the Powershell window press on the right click button on the mouse


Once that is done

Run SFC /scannow

Open up an Elevated Command Prompt. Click on :orb: in
2nqbqes.png
type CMD . Right click on CMD under Programs (1) choose
mawket.jpg
. On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Type in the command below

SFC /scannow
press [ENTER]

If found any corrupt files please upload the log file .

Log file location : C:\Windows\Logs\CBS\cbs.log

Checkdisk: View attachment 272861
SFC /scannow found no corrupt files.
Could it be my mobo?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64i76GB560 ENG GTX TI 1GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Ultimate x64
CPU
i7
Memory
6GB
Graphics Card(s)
560 ENG GTX TI 1GB
Antivirus
Avast
Browser
Chrome
The hard drive looks good .
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
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