Solved Delete unwanted system folder [kuaiyong] help please!

[win7beginner]

I installed this program called kuaiyong by some chinese developers for my friend's ipod. It created a system folder which i cannot delete or do anything else [shown in screenshots below]. I feel as though my laptop is contaminated and i want to get rid of it! I am only 14 years old and i want an easy solution. I have a Dell Latitude E4300 [laptop] running win7 32bit. Please no solutions with command line/safe boot/system restores as it is very tough for me. I would greatly appreciate any of you who could recommend an easy tutorial for me or any software that I can use.
Thank you very much
win7beginner

 

[Golden]

Does the program have an uninstaller? If so, have you tried that?

What about uninstalling using this?
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

 

[win7beginner]

Does the program have an uninstaller? If so, have you tried that?

What about uninstalling using this?
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

I have uninstalled the software fully but the system folder still remains !

 

[Golden]

Find the folder in C: - try delete it there.

 

[win7beginner]

I'm sorry but that doesn't work either!

 

[win7beginner]

Find the folder in C: - try delete it there.

Tried already....

 

[Golden]

Error messages??? Try give a bit more feedback....my crystal ball is broken today.

 

[win7beginner]

No error messages of any sort, no delete option in right click menu, cannot drag into recycle bin. Thanks for all your help though.

 

[Golden]

What is the path to the folder?

 

[maxie]

Hi there ..... Still having problems ? ...... You might want to try Unlocker .... Make sure you use the 32 bit version

 

[win7beginner]

Hi there ..... Still having problems ? ...... You might want to try Unlocker .... Make sure you use the 32 bit version

Ok, thx, I'll make sure I try that!

 

[maxie]

Let us know how it goes

 

[win7beginner]

What is the path to the folder?

As you can see from the screenshots, the file path is just in My Computer (or whatever it is in win7). I can't check now as I don't have access to my laptop until Saturday. And, I want to thank all of you for trying to help me out!

 

[maxie]

No problem ... You know where we are if it does not resolve the issue

 

[SIW2]

Post back when you have the machine in front of you and I will show you how to fix it.

 

[win7beginner]

Hi there ..... Still having problems ? ...... You might want to try Unlocker .... Make sure you use the 32 bit version

Unlocker doesn't work... selected the folder, pressed ok but all it does is closes itself and folder still remains.

 

[win7beginner]

Post back when you have the machine in front of you and I will show you how to fix it.

I'll be free around Saturday GMT+ 5:30 South Asia time. Thanks for offering to help!

 

[SIW2]

d/l this mc.zip file.

View attachment mc.zip

Rt click it >properties>unblock>apply>ok.

Then rt click the mc.zip and extract.

Rt click on mc.cmd and run as administrator.



You will find file called mycomp.reg on your c drive. zip it and post it up here.

 

[SIW2]

I will be back in half an hour or so.

 

[win7beginner]

Let us know how it goes

Sorry... doesn't work
I selected the folder and clicked OK. Folder still remains.