I was having a problem with coloured crash screens a few weeks ago. I thought the problem was fixed but now my system keeps freezing and i have to hard reboot it. I've installed a new graphics card but that didnt help. It happens randomly. I ran malwarebytes and it didnt find anything.
Windows 7 Home Premium 64bit
Mobo - Asus M4N78 Pro
Graphics - GTX 460
CPU - AMD Phemon II x3 720
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 320.18 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
Uninstall Microsoft Security essentials. Download a fresh copy and install it.
Scan the system for possible virus infection with the following programs.
Thanks for the reply. It turns out it was my graphics card. It must have somehow messed with the drivers even after i took it out. Clean install of the drivers for my onboard graphics and it's running fine now.
Dont edit the original post. If anything is to supply, do it in the subsequent post. It abolishes the chance to compare.
This time, it is a stop 0x124, which is typically a hardware error. But which part of hardware is failing there is not determined. So it is to test hardware thoroughly.
Run chkdsk /f/r, following the option two of the tutorial Disk Check
Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
ITEM|VALUE
Name | MagicISO SCSI Host Controller
Manufacturer | MagicISO, Inc.
Status | OK
PNP Device ID | ROOT\SCSIADAPTER\0000
Driver | c:\windows\system32\drivers\mcdbus.sys (2.7.106.519, 249.56 KB (255,552 bytes), 10/02/2012 7:31 PM)
Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too. How To Clear CMOS (Reset BIOS)
Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not. eXtreme Power Supply Calculator
At least 30% extra is safe.
Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
From the BIOS date, it appears that the computer is old; and so it needs cleaning. Dismantle the computer and clean the inside carefully. Clean the air vents and the fan grills, specially. While Re-seating, apply thermal paste to the CPU.
Also, the BIOS is old.
Code:
BIOS Version/Date American Megatrends Inc. 0608, 4/03/2009
I would suggest you to update the BIOS to Version 130, dated 2011.06.20 from M4N78 PRO - Motherboards - ASUS. Be aware that BIOS update is risky. If you are not sure what to do and how to do, take the help of somebody who can do it.
Let us know when all are done.
___________________________________________________________________________________
BSOD ANALYSIS:
Code:
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8004f73718, 0, 0}
Probably caused by : AuthenticAMD
Followup: MachineOwner
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0: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004f73718, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`033696f0 fffff800`032c6ca9 : fffffa80`04f736f0 fffffa80`03a08040 00000000`00000004 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`03369c10 fffff800`031a7e87 : fffffa80`04f736f0 fffff800`032212d8 fffffa80`03a08040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`03369c40 fffff800`0310f285 : fffff800`03282ae0 00000000`00000001 fffffa80`059aafa0 fffffa80`03a08040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`03369c80 fffff800`03085251 : fffff880`00d79e00 fffff800`0310f260 fffffa80`03a08000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`03369cb0 fffff800`03319ede : 00000000`00000000 fffffa80`03a08040 00000000`00000080 fffffa80`039f0890 : nt!ExpWorkerThread+0x111
fffff880`03369d40 fffff800`0306c906 : fffff880`03164180 fffffa80`03a08040 fffff880`0316ef80 351b1d31`171b2d14 : nt!PspSystemThreadStartup+0x5a
fffff880`03369d80 00000000`00000000 : fffff880`0336a000 fffff880`03364000 fffff880`03368eb0 00000000`00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: AuthenticAMD
IMAGE_NAME: AuthenticAMD
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
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My Computer
At a glance
Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
If you are not sure what to do and how to do, take the help of somebody nearabout who can do it; or take help of a technician. Hardware are critical thing to deal with.
My Computer
At a glance
Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
I've installed a new motherboard, new RAM, reformatted my hard drives and fresh installed Windows 7.
Same problem still happening. So i changed my mouse and so far so good...
could a faulty mouse/and or driver crash a system?
I've installed a new motherboard, new RAM, reformatted my hard drives and fresh installed Windows 7.
Same problem still happening. So i changed my mouse and so far so good...
could a faulty mouse/and or driver crash a system?
1: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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PFN_LIST_CORRUPT (4e)
[COLOR=Red]Typically caused by drivers passing bad memory descriptor lists[/COLOR] (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000005f19f, page frame number
Arg3: 0000000000000002, current page state
Arg4: 000000000005f19e, 0
I would suggest you to enable Driver Verifier to monitor the drivers. Driver Verifier - Enable and Disable Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.
How Can we know that DV is enabled:
It will make the system bit of slow, laggy.
Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.
If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
Here's the dump file after i ran driver verifier.
Also had these messages (not sure if they'd be in the file)
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: 4e
BCP1: 0000000000000099
BCP2: 000000000005F19F
BCP3: 0000000000000002
BCP4: 000000000005F19E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\062213-14788-01.dmp
C:\Users\Helen\AppData\Local\Temp\WER-30544-0.sysdata.xml
---------------------------------------------------
Problem signature:
Problem Event Name: APPCRASH
Application Name: BatmanAC.exe
Application Version: 1.0.0.0
Application Timestamp: 00000000
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.17965
Fault Module Timestamp: 506dbe50
Exception Code: 00000001
Exception Offset: 0000c41f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
------------------------------------------
Files that help describe the problem:
C:\Users\Helen\AppData\Local\Temp\WERE281.tmp.WERInternalMetadata.xml
C:\Windows\MEMORY.DMP
All the verifier enabled dumps are pointing out to the audio driver (Creative ?)
Code:
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* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {0, 2, 1, fffff800030cbe4e}
*** WARNING: Unable to verify timestamp for MBfilt64.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt64.sys
Probably caused by : MBfilt64.sys ( MBfilt64+1817 )
Followup: MachineOwner
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Ok, I tried everything i could think of. The last thing was to swap my mouse and keyboard. I did that and disabled the drivers that windows kept automatically installing and haven't had a problem since!
So i'm gonna go ahead and mark this as solved. Faulty/conflicting drivers = very upset computer.
