Warning about ASUS

[TwoCables]

About Amazon:

A few weeks ago, I purchased a CyberPower UPS which turned out to be too low a wattage for the PSU. It was 100% my fault actually, because I changed my mind and decided to use a bigger PSU. [/qu0ote

Well, I contacted Amazon after I had already received the UPS and opened the outer box (not the UPS box),
I told the Amazon customer rep that I had done so and that it was my responsibility to at least pay the return freight.

Well. the customer rep said to call the shipper and have them come back and pick it up as refused. I fully expected to pay the return shipping charge at least. Believe it or not, Amazon paid the shipping charge both ways. And it was all my fault!

Not to miss the point, but I explained to you that the UPS only has to cover the power draw that your PSU would be pulling from the wall. So let's use some examples to make it clear:

Let's say you have a 1200W PSU but your PSU never pulls more than 400W from the wall outlet. What would you get for a UPS? The answer is easy: it should be able to deliver 400W to your PSU at the time of a power outage just in case you're in the middle of whatever it is that causes your PSU to pull 400W from the wall outlet. The capacity of your PSU doesn't matter at all.

Of course, if you had listened to me, then you wouldn't have this good example of Amazon.com's awesomeness.

 

[linnemeyerhere]

About Amazon:

A few weeks ago, I purchased a CyberPower UPS which turned out to be too low a wattage for the PSU. It was 100% my fault actually, because I changed my mind and decided to use a bigger PSU.

Well, I contacted Amazon after I had already received the UPS and opened the outer box (not the UPS box),
I told the Amazon customer rep that I had done so and that it was my responsibility to at least pay the return freight.

Well. the customer rep said to call the shipper and have them come back and pick it up as refused. I fully expected to pay the return shipping charge at least. Believe it or not, Amazon paid the shipping charge both ways. And it was all my fault!

These things build loyalty.....I think !

 

[Britton30]

I have an ASUS board on which the s/n is on a sticker on the side of the top most PCI slot. It isn't stamped in it anywhere. I took pics of the box label too.

 

[TwoCables]

That doesn't look like a serial number to me.

 

[incurablegeek]

I'll respond later in fairness to ASUS. The customer service rep who recommended I RMA the board showed me that the serial number was indeed embedded within the two sets of long numbers I provided the online chat fellow.

This customer service rep, upon seeing the exact text of my conversation (which I sent him), apologized for the chat rep.

One thing I can assure you I will not do is RMA the board to ASUS. That would be unethical since Amazon already made good on the board with a full refund. I have never knowingly cheated anyone in my life and sure don't intend to start now.

 

[Britton30]

It's the same one as on the box labeled as s/n.
The box label.

 

[TwoCables]

It's the same one as on the box labeled as s/n, but you rarely agree with anyone.

I totally disagree with you. I agree with absolutely everyone!

Wait a minute...

Anyway, in all seriousness: all I was saying was it doesn't look like one to me. As in, it looks too small to be a serial number, to me. Why did you have to add "but you rarely agree with anyone"?

 

[Britton30]

Ahh, I edited out the numerical part for security on both pics.

Good news, you Tennessee hillbillys are tough Dennis.

 

[TwoCables]

Ahh, I edited out the numerical part for security on both pics.

heh

I'm beginning to feel like I'm not wanted around here. Should I stop coming here, or what's going on?

 

[incurablegeek]

Good news, you Tennessee hillbillys are tough Dennis.

Thanks, Britton30, you are very kind. But the toughness actually comes from all the inbreeding.

But I'll say Hi to Cousin Dad for you.

I'm beginning to feel like I'm not wanted around here. Should I stop coming here, or what's going on?

Yeh, TC, just Go Away! :roflmao:

Seriously, TimboBimbo, PM me some time. I sure miss talking to you.

Luv you guys. Out for now.

 

[Britton30]

LOL! Remember Uncle Dad too.

 

[TwoCables]

Can you imagine if you were a Priest?

You'd be Father Uncle Dad.

Fud for short?

 

[Britton30]

Can you imagine if you were a Priest?

You'd be Father Uncle Dad.

Fud for short?

:roflmao:

 

[Lady Fitzgerald]

 

[incurablegeek]

The older I get, the more I identify with Rodney Dangerfield.

I get No Respect.

You guys are wonderful. I really like SevenForums. Thanks for tolerating my rant for the day.

 

[Britton30]

No worries, I like all inbreds. I think I have some in the closet...somewhere in Carrol County.

 

[TwoCables]

Wow. lol

 

[AddRAM]

I think you bring it on yourself TC :huh: but, it`s all good.

I could see where you didn`t think it was a serial number, as it doesn`t have S/N before the numbers/letters etc.

 

[ganjiry]

I'm glad you managed to get this sorted incurablegeek
Its just another example of asus's disgusting customer service, the amount of people complaning on the rog forums about being stitched up by Asus cs reps that actually have no clue about the products. Lots of boards arriving with bent pins and Asus blaming the customer is one that i've seen a lot. Motherboards rma'd and lost, Boards damaged by asus and the customer made to pay. The list goes on.
Some of the Asus devs that use the rog forums will do as much as possible to help in these situations though.

 

[TwoCables]

I think you bring it on yourself TC :huh: but, it`s all good.

I could see where you didn`t think it was a serial number, as it doesn`t have S/N before the numbers/letters etc.

No, it doesn't have the numerical part. He said he edited it out before posting the pic. I couldn't tell that he did that, so that's what happened.