Repair Install

How to Do a Repair Install to Fix Windows 7​

   Information

This will show you how to do a repair install (aka: in-place upgrade install) to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

   Note

Do a Repair installation if:

• A System Restore did not help fix your Windows 7.
• There is no other easier option left that can fix your Windows 7.
• You DO NOT want to do a Clean reinstall of Windows 7.
• You DO want to preserve your user accounts, data, programs, and system drivers.

   Tip

ITEMS THAT WILL BE RESET TO DEFAULT OR AFFECTED:

• Sounds
• Services
• Visual Effects Settings
• Device Drivers - Be sure to have these handy to reinstall. They do not always remain after the repair (upgrade) install.
• You may lose the ability to sign on to MSN Messenger, to solve this problem have a look at this thread Unable to sign in to WLM.
• You may lose your custom themes due to not having permisions set on the old themes. Go to the hidden themes folder at C:/Users/(User-Name)/AppData/Local/Microsoft/Windows/Themes, then Take Ownership of the themes folder and you will now have all your themes back.
• It has been reported that you may also lose your Media Center gadget after doing the repair install.
• Windows Updates will need to be checked and reinstalled again.

   Warning

• You can only do a repair install with the same edition Windows 7 installation disc for the same edition of Windows 7 that you have installed.
• You cannot use a OEM Windows 7 "Factory" Restore/Recovery type of installation disc that came with or created from a store bought computer to do a repair install with. These can only be used do a clean install instead.
• You can do a repair install on a factory OEM installation with the latest official Windows 7 with SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7.
• You can use a retail OEM Windows 7 installation disc to do a repair install with.
• You can use a retail (full or upgrade) Windows 7 installation disc to do a repair install with.
• You cannot do a repair install with a System Repair Disc. A System Repair Disc is not a installation disc, and will only boot to the System Recovery Options screen.
• If you have a 32-bit (x86) Windows 7 currently installed, then you must use a 32-bit Windows 7 installation disc to be able to do a repair install with.
• If you have a 64-bit (x64) Windows 7 currently installed, then you must use a 64-bit Windows 7 installation disc to be able to do a repair install with.
• You can use a retail Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed Windows 7 SP1.
• You can use a Windows 7 SP1 installation disc (ex: Technet (available), MSDN (available), or retail (when available)) to do a repair install with on a currently installed slipstream Windows 7 SP1.
• You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed Windows 7 SP1.
• You cannot use a slipstream Windows 7 installation disc to do a repair install with on a currently installed slipstream Windows 7 SP1.
• You can only do a repair install from within Windows 7.
• You cannot do a repair install at boot or in Safe Mode.
• You must be logged into Windows 7 in a administrator account to be able to do a repair install.
• You must have at least 8.87 GB + what is currently being used of free space (more if you have a larger installation) on the hard drive/partition Windows 7 is installed on to do a repair install.
• If you changed the default location of a user account's profile folder, then you will need to change it back to the default C:\Users location first.
• If you moved the default location of a user folder, then you will need to change it back to the default C:\Users\(user-name) location first.

Here's How:
NOTE: Be sure to back up anything that you do not want to lose first to be extra safe.1. Start Windows 7, and log on to an administrator account.

2. Disable any 3rd party firewall, antivirus, or other security program to avoid it from possibly preventing the repair in-place upgrade installation of Windows 7.

3. Do either step 4, step 5, or step 6 below depending if your retail Windows 7 installation ISO/DVD/USB has SP1 or not, and if your currently installed Windows 7 has SP1 installed or not.

4. Repair Installed Windows 7 SP1 using Windows 7 with SP1 ISO

   Note

If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: Microsoft Software Recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

A) If you have not already, you will need to install a program like 7-Zip that supports extracting a ISO to a folder.

B) Using the program (ex: 7-Zip) from step 1, extract the Windows 7 SP1 ISO file to a folder on a partition or HDD other than the current Windows 7 partition. (see screenshot below)
NOTE: For example with 7-Zip, right click on ISO, click on 7-Zip, Extract files, browse button, select where you want to extract to, and click on OK twice.
C) While in Windows 7 SP1, open the folder that you extracted the ISO into, and run the setup.exe file.

D) Go to step 7 below.
5. Repair Installed Windows 7 SP1 using Windows 7 with SP1 DVD/USB

   Note

If you do not have a Windows 7 with SP1 ISO, then you can download an official ISO with your retail product key from Microsoft at the link below.

:ar: http://www.microsoft.com/en-us/software-recovery

You can also download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file at the link below, but this link is not always available for download.

:ar: Microsoft: Windows 7 Direct Download Links

Afterwards, you can use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

A) While in Windows 7 SP1, insert your retail Windows 7 SP1 installation DVD into the DVD drive, or connect your Windows 7 with SP1 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.
B) Go to Go to step 7 below.
6. Repair Installed Windows 7 without SP1 using Windows 7 without SP1 DVD/USB

   Note

If you do not have a Windows 7 without SP1 installation DVD/USB, then you can download the latest official Windows 7 Professional or Home Premium without SP1 ISO file here: Microsoft: Windows 7 Direct Download Links, and use Windows 7 USB-DVD Download Tool to create a bootable DVD or USB flash drive with the ISO to do the repair install from within Windows 7 using this step.

It is preferred to have SP1 installed on your PC and to use step 4 or step 5 above to do a repair install with instead though.

A) While in Windows 7 SP1 installed, insert your retail Windows 7 installation DVD into the DVD drive, or connect your Windows 7 installation USB thumb drive, and click on the Run setup.exe option in AutoPlay. (see screenshot below)
NOTE: If the AutoPlay window does not open, then open the drive folder in Computer and run the setup.exe file.
B) Go to Go to step 7 below.
7. If prompted by UAC, then click on Yes.

8. Click on the Install Now button to start the installation. (see screenshot below)
9. If prompted, uncheck the I want to help make Windows installation better box (unless you would like to ), and click on the Go online to get the latest updates for installation option. (see screenshot below)
A) Windows 7 will now check online for and install any available installation updates. (see screenshots below)



10. Check the I accept the license terms box, and click on Next. (see screenshot below)
11. Click on the Upgrade option. (see screenshot below)
12. Windows will now check for any compatibility issues. If any are found like in the example below, click on the red X to cancel the repair install and close this "Install Windows" window, take care of any found issues (ex: uninstall any incompatible program), then restart the repair install process over again.
13. The installation of Windows 7 will now begin. (see screenshot below)
NOTE: During the installation process, your screen may flash and computer will restart a few times.
14. After the final restart, you will see this screen for a moment. (see screenshot below)
15. Type in your Windows 7 product key number. (see screenshot below step 16)

16. Uncheck the Automatically activate Windows when I'm online box unchecked, then click on the Next button. (see screenshot below)
NOTE: You can activate Windows 7 later after you make sure it is running properly. (see step 23 below)
If you chose to automatically activate Windows online when you set up your computer, automatic activation begins trying to activate your copy of Windows three days after you log on for the first time.
17. Click on Use recommended settings. (see screenshot below)

:note: You will always be able to change your Windows Update settings at anytime in Windows 7.


18. Select your time zone and set your time and date settings, then click on the Next button. (see screenshot below)
19. Click on the option for your computer's location to select the correct network location type settings to be applied for that location. (see screenshot below)
NOTE: It is best to select Public location for the best security.
20. Windows 7 will now prepare your desktop to startup. (see screenshots below)



21. If you used a DVD or USB to do the repair install with, then you can remove the DVD or USB when the repair install has successfully completed and you are logged in to Windows 7.

22. Check to see if you are missing any user files. If you are, then you can copy them from the C:\Windows.old or the hidden protected operating system C:\$INPLACE.~TR and C:\WINDOWS.~Q backup folders. (see screenshot below)
23. If everything checks out in step 21, then you can run Disk Cleanup (step 5 at this link). You will need to click on the Clean up system files button first, and then could check the Files discarded by Windows upgrade, Previous Windows installations, and Windows upgrade log files boxes. (see screenshot below)
NOTE: This will delete the C:\Windows.old, C:\$INPLACE.~TR and C:\WINDOWS.~Q folders from step 21 above.
24. Refresh your Windows Experience Index (WEI) score.

25. When finished, activate Windows 7, and make sure that your 3rd party security programs (if applicable) are enabled again.
That's it,
Shawn

Related Tutorials

---

• How to Do an Upgrade Installation with Windows 7
• How to Do a Clean Installation with Windows 7
• How to Do a Clean Install with a Upgrade Windows 7 Version
• How to Activate Windows 7 Online
• How to Run a Startup Repair in Windows 7
• How to Do a System Restore in Windows 7
• How to Repair Windows 7 System Files with System File Checker
• How to Extract Files from the Windows 7 Installation DVD
• How to Boot to the Advanced Boot Options in Windows 7
• How to Boot to the System Recovery Options in Windows 7
• How to Create a Windows 7 System Repair Disc
• How to Run Disk Check in Windows 7
• How to Create a Windows 7 Installation USB Key
• How to Install Windows 7 FAST without a DVD or USB Device
• How to Do a Custom Installation of Windows 7
• How to Create a System Recovery Shortcut in Windows 7
• How to Slipstream Windows 7 SP1 to Create a Installation DVD or ISO File
• Fix "The User Profile Service failed the logon. User profile cannot be loaded." Error in Windows 7

 

[Brink]

Oops. Hopefully it'll go smoothly and quickly.

 

[mcmnky]

Just a note in case anyone else thinks of it, before going ahead with a clean reinstall of Windows, I tried using msconfig from safe mode to to do a Diagnostic Startup.

The good news for me is I was able to boot and log in to regular (non-safe mode) Windows with the Diagnostic Startup.

Bad news for anyone trying the Repair Install is I was not able to get it to run in that mode. Got an error about disk access.

Better news for me is after logging in with the Diagnostic Startup, I set msconfig back to Normal Startup, rebooted, and could log in. Looks like my issues is resolved.

My plan now is to just never logout or shutdown or run Windows Update ever again in case the issue isn't really fixed.

 

[gogreen]

Repair Install Ruminations

I recently had to do a repair install to fix many problems with Windows Update, so I created a bootable repair installation disk and followed the tutorial "How to Do a Repair Install to Fix Windows 7." This was the first time I took on a project like this--creating a bootable repair installation disk and then using it. For those who frequent this forum, that's probably routine, but for me, it was a huge challenge. I admit I'm pretty proud of myself right now, and yes, I'm gloating a bit. So I thought I'd share my experience for anyone who's apprehensive, as I was.

• First, everything went well. The tutorial is absolutely excellent. Thank you for that, Shawn! And thanks goes to NoelDP in the Windows Updates & Activation forum for helping me with my Windows Update problem.

• When I reached the download page where I had to choose the .iso file (suggested in the tutorial), I had three choices--a "media refresh" version, an "RTM" version, and a "old" version. I had to seek guidance on which one was right for me--I found no such help on the download page. Perhaps adding guidance on this in the tutorial would be helpful.

• It's important to follow the tutorial step by step to the letter. Read the tutorial carefully a few times before doing anything so that you know what comes next and how you will respond to options you'll need to select. I printed it and followed along for reference as I ran the installation disk. This idea might apply to using any tutorial here (am I suggesting a tutorial on tutorials?).

• The installation process can be long. For me it was about 1½ hours from start to finish.

• Watch the progress bars and completion percents, but don't panic when they seem stuck. They're not. The program itself provides excellent explanations of what it's doing, but some procedures take longer than others. I suppose you could walk away from the installation and it would wait for your return for input, but I didn't chance that. I waited nearby and watched the screen so that I could respond to choices and selections quickly.

Thanks again, guys, and Sevenforums, for the help!

Art

 

[Brink]

Thank you Art for the feedback. I've updated the tutorial to help make more clear what ISO version to get.

 

[martin2410]

Hi, Will this help with a program that I have installed but is not working correctly? Basically, I want to remove some software as its not working, but add/remove wont remove it completely, so windows update wants to keep updating it but wont as its not working. I am considering a clean install, but backup will take so long and too many disks, I am prepared to start from scratch, unless this tutorial will reinstal windows and repair the problem software and keep my data.
What do you suggest?

 

[Brink]

Hello Martin, and welcome to Seven Forums.

Sorry, but a repair install will not help with the program. A repair install will only help with Windows itself.

You might see if reinstalling the program (if it will) to repair it's installation may help.

Hope this helps,
Shawn

 

[marsmimar]

Hi, Will this help with a program that I have installed but is not working correctly? Basically, I want to remove some software as its not working, but add/remove wont remove it completely, so windows update wants to keep updating it but wont as its not working. I am considering a clean install, but backup will take so long and too many disks, I am prepared to start from scratch, unless this tutorial will reinstal windows and repair the problem software and keep my data.
What do you suggest?

Hello Martin and welcome to Seven Forums.

What program specifically are you tying to uninstall? Is it a program associated with Windows 7? You say that Windows Update wants to keep updating it.

 

[Kaktussoft]

Note
If you do not have a Windows 7 with SP1 ISO, then you can download the latest official Windows 7 SP1 Media Refresh (SP1 U) ISO file here:

Microsoft: Windows 7 Direct Download Links

Link is not working!!! Page not found

 

[Brink]

Hello Ron,

Hmm, they may be having temporary server issues. You can also get a Windows 7 ISO here.

 

[pragnesh89]

I've been trying to do this on both my laptop and desktop but to no avail. It keeps telling me to remove itunes, and ATI control panel. After I remove it, it still says:


The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.



I guess I'll just have to wait a couple of months and do a clean install.

 

[marsmimar]

@pragnesh89

Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.

Does your installation disk include SP1? You could try going to either of the two links directly above your post, download a new ISO file and burn a new installation disk in case yours was damaged in some way.

 

[Brink]

I've been trying to do this on both my laptop and desktop but to no avail. It keeps telling me to remove itunes, and ATI control panel. After I remove it, it still says:

The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

Your current version of Windows is more recent than the version you are trying to upgrade to. Windows cannot complete the upgrade.

I guess I'll just have to wait a couple of months and do a clean install.

Hello Pragnesh,

The problem is that the installation media is an older version that what you currently have installed, so you will not be able to do an in-place upgrade to the same since it's not.

Did you use an installation DVD/USB created from a Windows 7 SP1 Media Refresh (SP1 U) ISO file from the link under step 5, or the ISO for step 4?

 

[pragnesh89]

Oh no I didnt. I am trying to use the same media I used for installation when I installed Windows 7 for the first time. Let me download the new one and then reply back. Thanks guys

 

[Brink]

Glad we could help. Please let us know how it went.

 

[pragnesh89]

By the way, how much is the SP1 Professional in Size?

I downloaded the Windows 7 Professional x86 SP1 U (media refresh) X17-59183.iso and when I started downloading, it said about 2.4Gb, when it finished, it's only 2,122,420. Why so much difference? I downloaded twice and same thing happened. It stopped downloading after it passed the 2GB mark for some reason.

 

[Brink]

It shows as a 2.38 GB file for me as well that should be at 2,495,611 KB.

It sounds like the download is getting interrupted. Are you using any sort of download manager, or just Internet Explorer?

 

[pragnesh89]

Didnt use any download manager. Used Chrome both times. Currently using Internet Explorer and it shows the file at 2.38GB. Let's see if it works.

By the way this happens a lot with me regarding large files. Is this a common occurrence? Any large files and it almost never downloads it fully. I always have to re-download it or do it at College.

 

[Brink]

The download could be timing out on you after X amount of time or size for a number of reasons. Do you have anything installed that may limit your downloads?

 

[pragnesh89]

I don't think so

 

[pragnesh89]

Ok so I downloaded it in Internet Explorer and I received the full file. I was able to repair install it with the CD even though it took a while. It didn't solve my problem with the timing: http://www.sevenforums.com/performance-maintenance/305866-windows-time-doesnt-start.html. But all in all, it was a good experience.