High CPU usage and corrupt files from sfc /scannow

[JP23]

Windows 8


Newbie here. I've been having trouble running a program called Plex (becomes unresponsive after some time but does not crash) and after a week of troubleshooting, I was able to verify that it was Windows causing the issue. I noticed that when I opened task manager, "Host Process for Windows Tasks" would be pushing the CPU to over 50%. A user on another forum told me to check the event log. There were errors with "svchost" and an item that had "tasks" at the beginning. I also ran sfc /scannow - "Windows Resource Protection found corrupt files but was unable to fix some of them". I've uploaded the CBS.log because I'm not familiar with the terminology. Could somebody please help me?

 

[JP23]

Bump?

 

[Yard Dog]

Hello JP23 .. use the tutorial to replace the files not fixed. : http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html?ltr=S

 

[JP23]

I've already ran sfc /scannow. I attached the results to the first post as CBS.log. That's what I'm having trouble with is figuring out what's causing the corrupt files.

 

[Yard Dog]

Bottom of that Tutorial is this : http://www.sevenforums.com/tutorials/42776-extract-files-windows-7-installation-dvd.html

 

[Layback Bear]

How many times did you run sfc /scannow and did you reboot after each??

 

[Layback Bear]

You state in post #1 that you install a program called Plex and you are having problems sense. Then you state you discovered it's a Windows 7 problem.
How about it's a Plex problem and removing that program and then doing a sfc /scannow as per instruction given in post #3 by Yard Dog.

SFC /SCANNOW Command - System File Checker

 

[JP23]

@Yard Dog: I don't have the installation DVD anymore

@Layback Bear: I ran the SFC /SCANNOW 3 times and restart after each time and I also ran it when Plex was not installed.

 

[Yard Dog]

Check out this Tutorial pls. : http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[UsernameIssues]

Bottom of that Tutorial is this : http://www.sevenforums.com/tutorials/42776-extract-files-windows-7-installation-dvd.html

The tutorial above has a link to download a W7 ISO to make a installation DVD.

@Yard Dog: I don't have the installation DVD anymore
~~~

The tutorial below has a link to download a W7 ISO to make a installation DVD.

Check out this Tutorial pls. : http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[tom982]

Hello JP23, welcome to SevenForums!

A good friend of mine has asked me to take a look at your thread so here I am. You CBS log shows the following corruption:

2013-10-29 18:02:01, Info                  CSI    000003ab [SR] Verify complete
2013-10-29 18:02:01, Info                  CSI    000003ac [SR] Repairing 4 components
2013-10-29 18:02:01, Info                  CSI    000003ad [SR] Beginning Verify and Repair transaction
2013-10-29 18:02:01, Info                  CSI    000003ae Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-b..-shell-professional_31bf3856ad364e35_6.2.9200.16384_none_a3a8ea6c18b87fd9\shellbrd.dll do not match actual file [l:24{12}]"shellbrd.dll" :
  Found: {l:32 b:QVqkGaETkhd8kAIJrZZvnutWU4W5NSlWlnCdngGZ+mo=} Expected: {l:32 b:us68yyveGHfufFMQ9+wPATGo2jDGmduYzAwtQ9XVw58=}
2013-10-29 18:02:01, Info                  CSI    000003af [SR] Cannot repair member file [l:24{12}]"shellbrd.dll" of Microsoft-Windows-Branding-Shell-Professional, Version = 6.2.9200.16384, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-10-29 18:02:01, Info                  CSI    000003b0 Hashes for file member \SystemRoot\WinSxS\x86_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_a1af7694d303e9dc\I386\CNBJ2530.DPB do not match actual file [l:34{17}]"I386\CNBJ2530.DPB" :
  Found: {l:32 b:x58IgBrBnLtNaelERPItpIbEBf04+H2ptAOKwk6edb8=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2013-10-29 18:02:01, Info                  CSI    000003b1 [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-10-29 18:02:02, Info                  CSI    000003b2 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-b..-shell-professional_31bf3856ad364e35_6.2.9200.16384_none_a3a8ea6c18b87fd9\shellbrd.dll do not match actual file [l:24{12}]"shellbrd.dll" :
  Found: {l:32 b:QVqkGaETkhd8kAIJrZZvnutWU4W5NSlWlnCdngGZ+mo=} Expected: {l:32 b:us68yyveGHfufFMQ9+wPATGo2jDGmduYzAwtQ9XVw58=}
2013-10-29 18:02:02, Info                  CSI    000003b3 [SR] Cannot repair member file [l:24{12}]"shellbrd.dll" of Microsoft-Windows-Branding-Shell-Professional, Version = 6.2.9200.16384, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-10-29 18:02:02, Info                  CSI    000003b4 [SR] This component was referenced by [l:270{135}]"Microsoft-Windows-Branding-Professional-Package~31bf3856ad364e35~x86~~6.2.9200.16384.Microsoft-Windows-Branding-Professional-Deployment"
2013-10-29 18:02:02, Info                  CSI    000003b5 Hashes for file member \??\C:\Windows\Branding\Shellbrd\shellbrd.dll do not match actual file [l:24{12}]"shellbrd.dll" :
  Found: {l:32 b:QVqkGaETkhd8kAIJrZZvnutWU4W5NSlWlnCdngGZ+mo=} Expected: {l:32 b:us68yyveGHfufFMQ9+wPATGo2jDGmduYzAwtQ9XVw58=}
2013-10-29 18:02:02, Info                  CSI    000003b6 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-b..-shell-professional_31bf3856ad364e35_6.2.9200.16384_none_a3a8ea6c18b87fd9\shellbrd.dll do not match actual file [l:24{12}]"shellbrd.dll" :
  Found: {l:32 b:QVqkGaETkhd8kAIJrZZvnutWU4W5NSlWlnCdngGZ+mo=} Expected: {l:32 b:us68yyveGHfufFMQ9+wPATGo2jDGmduYzAwtQ9XVw58=}
2013-10-29 18:02:02, Info                  CSI    000003b7 [SR] Could not reproject corrupted file [ml:520{260},l:64{32}]"\??\C:\Windows\Branding\Shellbrd"\[l:24{12}]"shellbrd.dll"; source file in store is also corrupted
2013-10-29 18:02:02, Info                  CSI    000003b8 Ignoring duplicate ownership for directory [l:64{32}]"\??\C:\Windows\Branding\Shellbrd" in component Microsoft-Windows-Branding-Shell-Professional, Version = 6.2.9200.16384, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2013-10-29 18:02:02, Info                  CSI    000003b9 [SR] Repairing corrupted file [ml:520{260},l:174{87}]"\??\C:\ProgramData\Microsoft\Device Stage\Device\{8702d817-5aad-4674-9ef3-4d3decd87120}"\[l:26{13}]"watermark.png" from store
2013-10-29 18:02:02, Info                  CSI    000003ba [DIRSD OWNER WARNING] Directory [ml:520{260},l:170{85}]"\??\C:\ProgramData\Microsoft\Device Stage\Task\{07deb856-fc6e-4fb9-8add-d8f2cf8722c9}" is not owned but specifies SDDL in component Microsoft-Windows-DXP-DeviceExperience, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2013-10-29 18:02:02, Info                  CSI    000003bb [DIRSD OWNER WARNING] Directory [ml:520{260},l:174{87}]"\??\C:\ProgramData\Microsoft\Device Stage\Device\{8702d817-5aad-4674-9ef3-4d3decd87120}" is not owned but specifies SDDL in component Microsoft-Windows-DXP-DeviceExperience, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2013-10-29 18:02:02, Info                  CSI    000003bc [DIRSD OWNER WARNING] Directory [ml:520{260},l:124{62}]"\??\C:\ProgramData\Microsoft\Windows\DeviceMetadataStore\en-US" is not owned but specifies SDDL in component Microsoft-Windows-DXP-DeviceExperience, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2013-10-29 18:02:02, Info                  CSI    000003bd Ignoring duplicate ownership for directory [l:124{62}]"\??\C:\ProgramData\Microsoft\Windows\DeviceMetadataStore\en-US" in component Microsoft-Windows-DXP-DeviceExperience, Version = 6.2.9200.16384, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral

2013-10-29 18:02:02, Info                  CSI    000003be [SR] Repairing corrupted file [ml:520{260},l:112{56}]"\??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs"\[l:34{17}]"Windows Store.lnk" from store
2013-10-29 18:02:03, Info                  CSI    000003bf Hashes for file member \SystemRoot\WinSxS\x86_prncacla.inf_31bf3856ad364e35_6.2.9200.16430_none_a1af7694d303e9dc\I386\CNBJ2530.DPB do not match actual file [l:34{17}]"I386\CNBJ2530.DPB" :
  Found: {l:32 b:x58IgBrBnLtNaelERPItpIbEBf04+H2ptAOKwk6edb8=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2013-10-29 18:02:03, Info                  CSI    000003c0 [SR] Cannot repair member file [l:34{17}]"I386\CNBJ2530.DPB" of prncacla.inf, Version = 6.2.9200.16430, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch

Before following these instructions, can you insert your Windows disc? Don't run anything off it, just leave it in the tray so SFCFix can read from it. If you don't have one then just ignore this.

SFCFix

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Save any open documents and close all open windows.
3. Double click on SFCFix to run it. Follow the on screen instructions.
4. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of the log, SFCFix.txt, found on your Desktop, into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Tom

 

[Britton30]

Thanks tom.