BSOD Driver IRQL NOT LESS OR EQUAL (NETIO.SYS) when i open utorrent

[DanaC]

I've gotten the BSOD 3times when i open utorrent. Is it because i'm using Windows 8.1 in its beta stage?

 

[YoYo155]

Welcome to 7F .

Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary.
There should be eight files generated not including the dumps.

I what I do see from the dump files is that your Atheros WLAN driver is from January
and that McAfee is also in the mix.

I would first update the Atheros driver and if that doesn't cut it remove McAfee
at least for trouble shooting purposes.

0: kd> lmvm athw8x

fffff800`026c1000 fffff800`02a4a000   athw8x   T (no symbols)           
    Loaded symbol image file: athw8x.sys
    Image path: \SystemRoot\system32\DRIVERS\athw8x.sys
    Image name: athw8x.sys
    Timestamp:        [COLOR=Red][U]Thu Jan 17 11:15:39 2013[/U][/COLOR]

• Driver Reference Table - athw8x.sys

lmvm mfehidk

fffff800`00723000 fffff800`007dc700   mfehidk  T (no symbols)           
    Loaded symbol image file: mfehidk.sys
    Image path: \SystemRoot\system32\drivers\mfehidk.sys
    Image name: mfehidk.sys
    Timestamp:        [COLOR=Red][U]Wed Nov 07 00:47:12 2012[/U][/COLOR]

• Driver Reference Table - mfehidk.sys

Please upload the rest of the files.

 

[DanaC]

Hey,

Thanks for the reply!

Here is the new BSOD file

 

[YoYo155]

Thanks for the files , please update the driver.

Name | Driver | Release Date | Download
Dell Wireless 1703 802.11 | athw8x.sys | 6/28/2013 | Link

As I said above we might have to remove McAfee as well.

I would first update the Atheros driver and if that doesn't cut it remove McAfee
at least for troubleshooting purposes.

Post back with the results .

 

[DanaC]

As i try to update the driver i get this error

[11/11/13 18:46:19] Update Package Execution Started
[11/11/13 18:46:19] Original command line: "C:\Users\Dana\Downloads\Network_Driver_0WD12_WN_10.0.0.162_A00.EXE"
[11/11/13 18:46:19] DUP Framework EXE Version: 3.0.93.1
[11/11/13 18:46:19] DUP Release: 0WD12X00-00
[11/11/13 18:46:19] Intializing framework...
[11/11/13 18:46:21] logo.png
[11/11/13 18:46:34] User Command: attended
[11/11/13 18:46:34] DUP Capabilities Value: 39845887 (0x25FFFFF)
[11/11/13 18:46:34] DUP Vendor Software Version: 10.0.0.162
[11/11/13 18:46:34] Local System/Model Compatible with this Package? Yes
[11/11/13 18:46:34] Local System OS Version: 6.2.0.0
[11/11/13 18:46:34] OS Compatible with this Package? Yes
[11/11/13 18:46:34] Local System OS Language: EN
[11/11/13 18:46:34] Language Compatible with this Package? Yes
[11/11/13 18:46:52] Identified Behavior : attended
[11/11/13 18:46:52] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUPA860.tmp
[11/11/13 18:46:52] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUPA860.tmp"
[11/11/13 18:46:52] Path : C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00
[11/11/13 18:46:52] Identified Behavior : attended
[11/11/13 18:46:54] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUPA860.tmp
[11/11/13 18:46:54]
--- Start of Vendor Software Log ---

[11/11/13 18:46:54] ASCII payload log file detected.
[11/11/13 18:46:54] [2013-11-11 18:46:54] Setup start up.
[2013-11-11 18:46:54] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUPA860.tmp"]
[2013-11-11 18:46:54] The current system isn`t supported.
[2013-11-11 18:46:54] Setup end.(10)

[11/11/13 18:46:54]
--- End of Vendor Software Log ---

[11/11/13 18:46:54] Vendor Software Return Code: 10
[11/11/13 18:46:55] logo.png
[11/11/13 18:46:55] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 18:46:55] Exit Code set to: 5 (0x5)
[11/11/13 18:46:55] Result: FAILURE
[11/11/13 18:46:59] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_0WD12_WN_10.0.0.162_A00.txt
[11/11/13 18:48:52] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 18:48:52] Execution terminated at date-time 11/11/13 18:48:52
[11/11/13 18:48:52] ######

਍਍[11/11/13 18:49:10] Update Package Execution Started
[11/11/13 18:49:10] Original command line: "C:\Users\Dana\Downloads\Network_Driver_0WD12_WN_10.0.0.162_A00.EXE"
[11/11/13 18:49:10] DUP Framework EXE Version: 3.0.93.1
[11/11/13 18:49:10] DUP Release: 0WD12X00-00
[11/11/13 18:49:10] Intializing framework...
[11/11/13 18:49:10] logo.png
[11/11/13 18:49:11] User Command: attended
[11/11/13 18:49:11] DUP Capabilities Value: 39845887 (0x25FFFFF)
[11/11/13 18:49:11] DUP Vendor Software Version: 10.0.0.162
[11/11/13 18:49:11] Local System/Model Compatible with this Package? Yes
[11/11/13 18:49:11] Local System OS Version: 6.2.0.0
[11/11/13 18:49:11] OS Compatible with this Package? Yes
[11/11/13 18:49:11] Local System OS Language: EN
[11/11/13 18:49:11] Language Compatible with this Package? Yes
[11/11/13 18:49:33] Identified Behavior : attended
[11/11/13 18:49:33] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP1AC8.tmp
[11/11/13 18:49:33] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP1AC8.tmp"
[11/11/13 18:49:33] Path : C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00
[11/11/13 18:49:33] Identified Behavior : attended
[11/11/13 18:49:33] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP1AC8.tmp
[11/11/13 18:49:33]
--- Start of Vendor Software Log ---

[11/11/13 18:49:33] ASCII payload log file detected.
[11/11/13 18:49:33] [2013-11-11 18:49:33] Setup start up.
[2013-11-11 18:49:33] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP1AC8.tmp"]
[2013-11-11 18:49:33] The current system isn`t supported.
[2013-11-11 18:49:33] Setup end.(10)

[11/11/13 18:49:33]
--- End of Vendor Software Log ---

[11/11/13 18:49:33] Vendor Software Return Code: 10
[11/11/13 18:49:34] logo.png
[11/11/13 18:49:34] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 18:49:34] Exit Code set to: 5 (0x5)
[11/11/13 18:49:34] Result: FAILURE
[11/11/13 18:49:43] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 18:49:43] Execution terminated at date-time 11/11/13 18:49:43
[11/11/13 18:49:43] ######

਍਍[11/11/13 19:18:46] Update Package Execution Started
[11/11/13 19:18:46] Original command line: "C:\Users\Dana\AppData\Local\Microsoft\Windows\INetCache\IE\F23IQO68\Network_Driver_0WD12_WN_10.0.0.162_A00.EXE"
[11/11/13 19:18:46] DUP Framework EXE Version: 3.0.93.1
[11/11/13 19:18:46] DUP Release: 0WD12X00-00
[11/11/13 19:18:46] Intializing framework...
[11/11/13 19:18:46] logo.png
[11/11/13 19:18:48] User Command: attended
[11/11/13 19:18:48] DUP Capabilities Value: 39845887 (0x25FFFFF)
[11/11/13 19:18:48] DUP Vendor Software Version: 10.0.0.162
[11/11/13 19:18:48] Local System/Model Compatible with this Package? Yes
[11/11/13 19:18:48] Local System OS Version: 6.2.0.0
[11/11/13 19:18:48] OS Compatible with this Package? Yes
[11/11/13 19:18:48] Local System OS Language: EN
[11/11/13 19:18:48] Language Compatible with this Package? Yes
[11/11/13 19:19:18] Identified Behavior : attended
[11/11/13 19:19:18] Temporary payload log file name: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP57ED.tmp
[11/11/13 19:19:18] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP57ED.tmp"
[11/11/13 19:19:18] Path : C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00
[11/11/13 19:19:18] Identified Behavior : attended
[11/11/13 19:19:19] Append Vendor Software Log: C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP57ED.tmp
[11/11/13 19:19:19]
--- Start of Vendor Software Log ---

[11/11/13 19:19:19] ASCII payload log file detected.
[11/11/13 19:19:19] [2013-11-11 19:19:19] Setup start up.
[2013-11-11 19:19:19] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\Network_Driver_0WD12_WN_10.0.0.162_A00\DUP57ED.tmp"]
[2013-11-11 19:19:19] The current system isn`t supported.
[2013-11-11 19:19:19] Setup end.(10)

[11/11/13 19:19:19]
--- End of Vendor Software Log ---

[11/11/13 19:19:19] Vendor Software Return Code: 10
[11/11/13 19:19:21] logo.png
[11/11/13 19:19:21] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED
[11/11/13 19:19:21] Exit Code set to: 5 (0x5)
[11/11/13 19:19:21] Result: FAILURE
[11/11/13 19:19:39] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Network_Driver_0WD12_WN_10.0.0.162_A00.txt


What is wrong?

 

[YoYo155]

This is somewhat widespread and possibly an issue with the package, (the installer) I've asked for an advice it should be here sooner rather than later hang tight!

 

[DanaC]

Thanks alot! I await your response in the near future

 

[UsernameIssues]

@YoYo155,
It looks like the OP's driver is newer than the one in your link in post #4.

View attachment 293486

You can't go by Dell's release dates :-(

 

[SandeepP]

Thanks alot! I await your response in the near future

Hi DanaC,

Kindly check this driver below which is compatible to Windows 8.1:

Driver Details | Dell US

And, can you let us know why are you still using the BETA version when official 8.1 is already out. It could cause problem with the system as well.

Earlier driver posted seems to be compatible with Windows 8 only. Please check and let us know how it goes.

Kindly update your system specs here by following this.

 

[YoYo155]

Thanks alot! I await your response in the near future

Any updates?

@YoYo155,
It looks like the OP's driver is newer than the one in your link in post #4.
You can't go by Dell's release dates :-(

Unfortunately many OEM's sin the same way .

DanaC, please follow this post and report back.

Thanks alot! I await your response in the near future

Hi DanaC,

Kindly check this driver below which is compatible to Windows 8.1:

Driver Details | Dell US

And, can you let us know why are you still using the BETA version when official 8.1 is already out. It could cause problem with the system as well.

Earlier driver posted seems to be compatible with Windows 8 only. Please check and let us know how it goes.

Kindly update your system specs here by following this.

Good stuff mate .