Solved Epson V330 scanner not detected by Win 8

[Technoir]

Hi,

Just bought a new EPSON V330 Scanner. Installed as indicated, plugged it in, turned it on and...nothing.
I tried everything, un-installed, re-installed, re-started, it's still not detected.
Anything else I should try before I return this POS?

Thank you.

 

[AmericanPharaoh]

Hello Technoir,

We also have a Windows 8 forum. Here's the link: EightForums

1) Check to see if there are other pre-installed Print and Imaging drivers by looking in Add/Remove Programs. If so, these other drivers could be what's stopping installation. They would need to be removed so they do not cause any driver conflict for the new installation.

2) Does the software version your using support Windows 8. Here is a web download of the newest version. Compare to the version printed on your install CD.

Epson Perfection V330 Photo Scanner

Hope this helps,
John

 

[Technoir]

Hi,

Thanks for your reply.

I tried installing and re-installing the drivers and troubleshooting the scanner for hours, to no avail. It turns out this scanner was defective and I was given a new one!

Problem solved

 

[AmericanPharaoh]

Hi,

Thanks for your reply.

I tried installing and re-installing the drivers and troubleshooting the scanner for hours, to no avail. It turns out this scanner was defective and I was given a new one!

Problem solved

Glad to hear you were able to get it sorted.

John