2 "Important Updates" Won't Install: error 80073712 and 8007000D

[Spaceman]

2 "Important Updates" Won't Install: error 80073712 and 8007000D

For a while these updates have been showing up in Windows Updates, and they never install properly. Every time I shut down, it goes through a lengthy "update" in which nothing is actually installed. Any suggestions?

 

[Kaktussoft]

Enter clean startup: http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Install only one of the patches. If it fails install the other one.
Which one fails?

 

[Kaktussoft]

To start the Windows Update Troubleshooter, click the following "run now":

run now

The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article.​

Post results

 

[Spaceman]

The updates are both "Update for Windows 7 for x64-based Systems"

 

[Kaktussoft]

The updates are both "Update for Windows 7 for x64-based Systems"

answer #2 please. And the patches have KB numbers something like KB6578453

 

[Spaceman]

Yes, they do. They are KB2852386 and KB2882822, respectively. I tried updating them individually, but the update fails almost instantly.

 

[Kaktussoft]

Yes, they do. They are KB2852386 and KB2882822, respectively. I tried updating them individually, but the update fails almost instantly.

WHAT UPDATE?????????? Try only ONE please

 

[Kaktussoft]

You didn't answer #3 yet. Also do this http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Post results

 

[NoelDP]

Please follow the Windows Update Posting Instructions and post the requested data

 

[Spaceman]

So, sfc /scannow always stops at 13%, and #3 produced no results

 

[Kaktussoft]

So, sfc /scannow always stops at 13%, and #3 produced no results

Stops forever at 13% ??? No error message or crash? No symptoms whatsoever?

 

[Kaktussoft]

in http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

chkdsk/f   c:

You have to reboot afterwards. No errors? All repaired?

After that: run Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [November 2013] from Official Microsoft Download Center

and post %SYSTEMROOT%\Logs\CBS\CheckSUR.log and %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

 

[NoelDP]

Please post the logs I requested in post #9

 

[Spaceman]

Okay, so I downloaded the System Update Readiness thing. Now what?

 

[NoelDP]

Follow the instructions from the link in post 9!

 

[Kaktussoft]

Listen to NoelDP .... Follow the instructions from the link in post 9!

 

[Spaceman]

Alright, I followed all of the instructions and nothing worked. What now? What exactly does posting my CMD logs help accomplish?

 

[NoelDP]

If you don't post the logs, we have absolutely no idea what we are dealing with.
If you do post the logs, we have a reasonable chance of curing the problem.

Either post them, or go and play in your own sandbox without our assistance.

 

[Spaceman]

I was just wondering. Wouldn't be too helpful if I posted something I shouldn't have, would it.

I'll get around it it later. In any event, Merry Christmas!