Solved Help with bsod,think It's a hardware failure

[ercarlitosg]

Hello to all.I have got a problem with my computer.In november I cleaned it and I accidentally put an usb port in the mobo upside down,and since this my computer started to gave me lots of bsod.

Trying to fix this problem I have analyzed the crash dumps with windbg,and always said VISTA_DRIVER_FAULT.
I don't know what component is failing,but since the 1 of this month I have installed a linux distro,and sometimes freeze.Seeing to the syslog (Something like Event Viewer,for who doesn't know very well linux),I have seen that in every crash,the nouveau driver (nvidia open source driver for linux) is involved,so I think is the Graphics Card.I have seen some Nvidia drivers bsod in WinDbg.

Another thing to say is that chrome sometimes says "Something was wrong while displaying this page..." and also sometimes the screen goes black some seconds and say after "The Window Manager has unexceptedly closed"

Here are some minidumps,If you want I will upload the latest MEMORY.DMP,that is dated yesterday,but it occupy about 800MB

https://mega.co.nz/#!0UcXHTgQ!a3YIXxqXh-soxfl2bjwbr2QF-s4VV1cELEF5sgWqKG4

 

[Arc]

Hi ercarlitosg.

In order to be certain about a hardware error, post it following the Blue Screen of Death (BSOD) Posting Instructions. Because we need to see some things about your storage environment, and the display environment.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html .
The computer seems to be aged ... 4/5 years more or less. Having the latest available BIOS (v 1106) installed. So some restrictions in troubleshooting is already imposed there.

If you have a GPU below 700 series, Install the NVIDIA DRIVERS 314.22WHQL only.

• Uninstall All nvidia items in Control Panel > Programs and features
  • 3D Vision Control Driver
  • 3D Vision Driver
  • Graphics Driver
  • HD Audio Driver
  • PhysX
  • nvidia Update
  (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
• Now follow Drivers - Clean Left over Files after Uninstalling
• Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
  
  

Also, follow it: How to Uninstall WinDriver - Jungo Connectivity Ltd

Let us know the results, obviously following the Blue Screen of Death (BSOD) Posting Instructions.

 

[ercarlitosg]

Thanks for your reply.My graphics card has an hdmi out port,do I need to install the HD audio driver?

 

[ercarlitosg]

Speccy after two hours running.And the zip following the bsod guide

 

[Arc]

This one is exceptionally cold compared to the computers of same age. Seems that you do a regular maintenance.

No, you need not to install th eaudio driver.

Let us know how it is running after doing those. I guess some other new things will come up after these ones are minimized.

 

[ercarlitosg]

I needed to change the thermal paste in june becaude the computer had 100C!!Seems that the bsod have dissapeared,later i will confirm it

 

[ercarlitosg]

WOW,the bsods have dissapeared.Thanks.

It was the NVIDIA drivers,on Linux occurs the same with olds graphics cards,so this explain the random freezes on linux

 

[Arc]

Let us know for any further issue

 

[ercarlitosg]

Got two new bsod.Here I post the sf diagnostic tool and the bsods

 

[Arc]

fffff880`0318c258  fffff880`04b73414Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
[COLOR=Red]*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys[/COLOR]
 nvlddmkm+0xbc414

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

 

[ercarlitosg]

Memteat is in the third pass,0 errors.I stopped fumark after thirty minutes a 68c.Yesterday I got another bsod

 

[Arc]

Memteat is in the third pass,0 errors.I stopped fumark after thirty minutes a 68c.Yesterday I got another bsod

Continue upto 8 passes.

 

[ercarlitosg]

I couldn't made the test overnight because the computer is located where I sleep and make very noise

 

[essenbe]

No problem, just let us know when the test is completed.

 

[ercarlitosg]

No problem, just let us know when the test is completed.

Currently on test 5 0 errors,walltime 10 hours 22 minutes

 

[essenbe]

That's good. They take a lot of time to run, but it takes a full 8 passes to do a complete test. That's the trouble with tracking down hardware problems. Almost all the tests take a lot of time.

 

[ercarlitosg]

11 passes 0 errors and 24 hours of running

Later I will post the bsod that gave me the saturday,do i need to run again the sf diagnostic tool??

 

[ercarlitosg]

Here is the bsods using sf diagnostic tool

 

[essenbe]

That's great about the ram passing. As far as the dump files and diagnostic tool, I'll get someone who can read them to answer. I'm not smart enough to read the files. Tell me about your Furmark test. Did you see any artifacts? When you ran the test, the temps started rising, did you let it run long enough for the temps to level out? Typically, that's what cards do. The temps will rise to a point, them level out and stay about the same with only a little fluctuation. Did yours run long enough to do that? Your temps were real good for that test. Have you run all the Windows upgates? Look at the updates it wants to install, don't let it update the graphics card driver. But run all the rest of the updates.

When you get the BSOds, is there anything in particular you are doing? Are you, for example, running one particular program or app? Is there anything else unusual about your operating system happening as well as the BSODs?

If you would, would you please go into BIOS and look in the area rhat monitors your hardware like temps and voltages and please give me the reading of your +12V, +5V and +3.3V. I am unfamilar with the brand of power supply you have. Many of the cheaper models, don't put out what they claim to and most will put out less power with age as capacitors get older. If you have any thoughts of what the problem is, please let us know. You can see and hear what is going on. It's difficult for us because we can't. We have to depend on you to be our eyes and ears and let us know exactly what is happening.

 

[Golden]

If Arc doesn't get to it first, I'll be happy to take a look this evening when I'm home from work.