Solved Bluescreen WHEA_UNCORRECTABLE_ERROR hal.dll+37203 0x00000124

[Mattriz]

[SOLVED] Bluescreen WHEA_UNCORRECTABLE_ERROR hal.dll+37203 0x00000124

Issue solved, link to thread

I have gotten this bluescreen WHEA_UNCORRECTABLE_ERROR (Windows 8.1) 2-3 times now the last 4-5 days.

My cpu temp (40 idle) and gpu temps are fine (gpu may be little high idle, 55 Celsius, but should not be a problem)

The bluescreens happened while surfing the web and watching a youtube clip so my load temps are not any problem.

CPU overclock is stable at 4.0 Ghz have ran this for quite a while without any problem, GPU is running on stock clocks.

This problem started after i switched ram sticks, but i now changed them back to my old ram, but i still got the bluescreen. May i have damaged my motherboard while changing the ram sticks?

specs:

Bluescreen file:

 

[ICIT2LOL]

Hello and welcome Mattrix mate it is possible you have damaged the board either physically or otherwise by reseating those sticks try this before anything else.

SLOTCLEANING

Now as for the slotsto clean them use a strip of old credit card about 1/2 inch wide nip thecorners off one end - preferably round them off hold a piece of thin lint free clothover the end dab on some form of alcohol - iso propyl alcohol (what we swab theskin with before an injection) is good and GENTLYswipe along the slots.

This can also be donefor the GPU slot/s.

 

[Mattriz]

Hello and welcome Mattrix mate it is possible you have damaged the board either physically or otherwise by reseating those sticks try this before anything else.

SLOTCLEANING

Now as for the slotsto clean them use a strip of old credit card about 1/2 inch wide nip thecorners off one end - preferably round them off hold a piece of thin lint free clothover the end dab on some form of alcohol - iso propyl alcohol (what we swab theskin with before an injection) is good and GENTLYswipe along the slots.

This can also be donefor the GPU slot/s.

Thanks for the suggestion

Will compressed air do the job?

 

[Thedoctor44]

As you haven't tried it yet I suggest Memtest86 as you could have damaged the RAM modules or the motherboard DIMM slots.

Memtest86 will test your RAM

   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

 

[Mattriz]

As you haven't tried it yet I suggest Memtest86 as you could have damaged the RAM modules or the motherboard DIMM slots.

Memtest86 will test your RAM

   Information

Run Memtest86 for at least 8 passes so we get enough information to confirm that your RAM isn't failing

i ran this memtest for 11.5 hours on my new ram without any errors.

 

[ganjiry]

Just my 2 cents, I see you have overclocked your cpu and 0x00000124 can be due to too little v-core. You could either try raising the v-core or lower your cpu oc and see how that goes.

 

[ICIT2LOL]

Hum I only just noticed too that this is an 8.1 problem may be worth posting in that forum Mattrix just join up with the button at the top run by the same folks and a lot of us "locals" are in there too.

Myself I ma but am not real sure of the OS yet.

 

[Mattriz]

Hum I only just noticed too that this is an 8.1 problem may be worth posting in that forum Mattrix just join up with the button at the top run by the same folks and a lot of us "locals" are in there too.

Myself I ma but am not real sure of the OS yet.

Sorry didnt know of that forum. i posted the thread at win8 forums too now.

i ran memtest again for 6.5 hours without any problems

@ganjiry

the OC and the v-core should not be a problem when i have ran it like this for a month. To be sure im running prime95 atm

 

[Thedoctor44]

I think we ought to do some hardware tests.

Stress test your CPU with Prime95

I recommend running Prime95 for around 2 hours

   Warning

As with most stress tests your component's temperature will rapidly increase.
It is advised that you download a temperature monitoring program like HWmonitor
Keep an eye on your temperatures and stop the tests if it starts to overheat

Stress test your graphics card with Furmark

I recommend running it for around 30 minutes

   Warning

Furmark will increase the temperature of your GPU rapidly so keep and eye on your temperatures

Run a Disk Check to scan for errors

   Note

Afterwards go into an Elevated Command Prompt (Run as administrator) and type in sfc /scannow
If it finds errors reboot and run the scan two more times

Run SeaTools to see if your HDD or SSD is failing

Post back the results.

 

[Mattriz]

Prime95 after 2 hours without any errors:


i ran disk check without any errors

i ran sfc /scannow without any errors:


i ran the basic test and the on seatools without any errors:


I will run OCCT instead of Furmark for GPU testing because it tells you if there was any errors. I will do this later today. I will let prime95 run for a couple of more hours. If there is any reason to run Furmark instead of OCCT please say so.

EDIT: The weirdest thing just happened, either i hallucinated hard or something is messed up. Right before a new bluescreen the Realtemp monitor was showing that my cpu was running at 208*20 (4.160ghz). but after the bluescreen i went into the bios and as the first image shows its set to 200*20 (4.0ghz)

the new bluescreen looks like a GPU driver problem that i have had before, not the same bluescreen error but i have had problems with the amd driver (thread link)

bluescreen file:

 

[Thedoctor44]

We've had a lot of problems with the latest version of your catalyst control center.
Please roll your driver back to 13.9 I believe it is.
Here's some instructions.

How-To Install AMD Catalyst? Drivers For A Windows® Based System

 

[Mattriz]

We've had a lot of problems with the latest version of your catalyst control center.
Please roll your driver back to 13.9 I believe it is.
Here's some instructions.

How-To Install AMD Catalyst? Drivers For A Windows® Based System

I use the 14.4 whql driver and i dont have catalyst control center installed.

 

[Thedoctor44]

Sorry, I haven't had an AMD so I don't know their drivers to well.

Rolling back is the best option though.

 

[Mattriz]

Sorry, I haven't had an AMD so I don't know their drivers to well.

Rolling back is the best option though.

14.4 is the newest driver

I have talked to amd and this is a driver problem and haven't been fixed. and since i don't have catalyst control center installed, so this can not cause any problems.

i got a long and good answer in the Windows 8 forum. Take a look here for more info.

 

[Thedoctor44]

Ah yes, John Carrona.
One of the best we have.

I still suggest rolling back your driver though.

 

[Mattriz]

Ah yes, John Carrona.
One of the best we have.

I still suggest rolling back your driver though.

I will roll back if i get any more problems with this.