Computer works fine at the computer shop, but at home the FPS is low

Jemjem787

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This is for a friend by the way.

So he got a new gaming computer, he set it up at home and started playing Skyrim, the FPS was shit so he brought it to the shop. The professionals tested it and the fame rate there was fine. But then he brought it home and the frame rate turned shit. I made sure that there was no "Home Streaming" enabled because that is known to drop FPS in steam. Also the computer shop he got it at is extremely trustworthy, so i doubt there is some sort of support scam here. Do any of you have any thoughts? Here are the specs.

GTX 770 TwinFrozr, 8gb ram, and and I5 Cpu
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium 64-bit SP1Intel Core i7 3770K @ 3.50GHz8.00 GB Dual-Channel DDR3 @ 679MHzEVGA GeForce GTX 760 Graphic Card - 1085MHz C...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
MS Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 3770K @ 3.50GHz
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LX (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 679MHz
Graphics Card(s)
EVGA GeForce GTX 760 Graphic Card - 1085MHz Core - 4GB GDDR5
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2 Acer and 1 Asus
Screen Resolution
1920x1080 and 1280x1024 ans 1280x800
Hard Drives
120GB Kingston HyperX SSD
1.8TB Western Digital
932GB Western Digital
932GB Western Digital
932GB Western Digital
PSU
750W Coolermaster
Case
Coolermaster 912
Cooling
3 Fans, an Extreme CoolerMaster CPU Heatsink
Keyboard
G110 Logitect Black USB Backlighting Keyboard
Mouse
Synaptics PS/2 Port TouchPad
Internet Speed
60MB p/s
Antivirus
Microsoft Security Essentials
Browser
Chrome
Did this just happen out of the blue? Do you always get low FPS or is it intermittent?
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
Did this just happen out of the blue? Do you always get low FPS or is it intermittent?

He only gets low fps at home, it has never been good at home. Only good at the shop.
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium 64-bit SP1Intel Core i7 3770K @ 3.50GHz8.00 GB Dual-Channel DDR3 @ 679MHzEVGA GeForce GTX 760 Graphic Card - 1085MHz C...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
MS Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 3770K @ 3.50GHz
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LX (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 679MHz
Graphics Card(s)
EVGA GeForce GTX 760 Graphic Card - 1085MHz Core - 4GB GDDR5
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2 Acer and 1 Asus
Screen Resolution
1920x1080 and 1280x1024 ans 1280x800
Hard Drives
120GB Kingston HyperX SSD
1.8TB Western Digital
932GB Western Digital
932GB Western Digital
932GB Western Digital
PSU
750W Coolermaster
Case
Coolermaster 912
Cooling
3 Fans, an Extreme CoolerMaster CPU Heatsink
Keyboard
G110 Logitect Black USB Backlighting Keyboard
Mouse
Synaptics PS/2 Port TouchPad
Internet Speed
60MB p/s
Antivirus
Microsoft Security Essentials
Browser
Chrome
I wonder if this could be an internet issue? Are you sure you're getting low FPS and not just getting bad internet that is causing latency problems? Its weird that at the PC shop everything works fine.
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
I wonder if this could be an internet issue? Are you sure you're getting low FPS and not just getting bad internet that is causing latency problems? Its weird that at the PC shop everything works fine.

I don't think so, Skyrim is single player and has no online features at all, most likely a problem with the plug socket at the home address, my games used to be low FPS before I moved, but I found out that my socket could only handle 5 amps.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Q6600 @ 2.6Ghz4Gb DDR2 Corsair Dominator @ 800Mhz 5-5-5-15EVGA 560 GTX SC FTW 1GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Q6600 @ 2.6Ghz
Motherboard
Evga NF78-CK-132-A 3-Way SLI
Memory
4Gb DDR2 Corsair Dominator @ 800Mhz 5-5-5-15
Graphics Card(s)
EVGA 560 GTX SC FTW 1GB
Sound Card
Realtek HD 7.1 Audio, Plantronics GameCom780 7.1 Headset
Monitor(s) Displays
Dell S2409W
Screen Resolution
1920 x 1080
Hard Drives
SanDisk SDSSDHII-120G-G25 120GB SSD
Samsung 7200RPM 750Gb SATA
Samsung 850 EVO 120GB SSD
Western Digital Green 1TB 7200RPM
PSU
Xigmatek 750W Quad sli quad core 80% eff
Case
Antec 900 Gaming Case
Cooling
Zalman CNPS9700-NT NVIDIA Tritium
Keyboard
Logitech generic keyboard, MS wireless keyboard
Mouse
Razor Lachesis Banshee V2 Blue, 4000DPI, MS wireless mouse
Internet Speed
152Mb Virgin Media Fibre Optic
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad
I wonder if this could be an internet issue? Are you sure you're getting low FPS and not just getting bad internet that is causing latency problems? Its weird that at the PC shop everything works fine.

I don't think so, Skyrim is single player and has no online features at all, most likely a problem with the plug socket at the home address, my games used to be low FPS before I moved, but I found out that my socket could only handle 5 amps.
Interesting, nice info.
 

My Computer My Computer

At a glance

Dual Boot: Windows 8.1 & Server 2012r2 VMs: K...A10 7700 Kavari SteamRoller8GB DDR3 SDRAM PC3-85001024MB ATI AMD Radeon R7 Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
CPU
A10 7700 Kavari SteamRoller
Motherboard
ASUS A88XM-PLUS (FM2+ )
Memory
8GB DDR3 SDRAM PC3-8500
Graphics Card(s)
1024MB ATI AMD Radeon R7 Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Samsung
Hard Drives
SSD Crucial 120gb
WD VelociRaptor 1tb
PSU
Rosewill Gaming 650w
Case
Rosewill Galaxy 2
Internet Speed
55/12
Antivirus
Malwarebytes, MSE, SAS
Browser
FireFox, Chrome
We were talking and his house is very old, from the 1970's. It might be a power problem. What are the ways that this could be fixed?
 

My Computer My Computer

At a glance

MS Windows 7 Home Premium 64-bit SP1Intel Core i7 3770K @ 3.50GHz8.00 GB Dual-Channel DDR3 @ 679MHzEVGA GeForce GTX 760 Graphic Card - 1085MHz C...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
MS Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 3770K @ 3.50GHz
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LX (LGA1155)
Memory
8.00 GB Dual-Channel DDR3 @ 679MHz
Graphics Card(s)
EVGA GeForce GTX 760 Graphic Card - 1085MHz Core - 4GB GDDR5
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2 Acer and 1 Asus
Screen Resolution
1920x1080 and 1280x1024 ans 1280x800
Hard Drives
120GB Kingston HyperX SSD
1.8TB Western Digital
932GB Western Digital
932GB Western Digital
932GB Western Digital
PSU
750W Coolermaster
Case
Coolermaster 912
Cooling
3 Fans, an Extreme CoolerMaster CPU Heatsink
Keyboard
G110 Logitect Black USB Backlighting Keyboard
Mouse
Synaptics PS/2 Port TouchPad
Internet Speed
60MB p/s
Antivirus
Microsoft Security Essentials
Browser
Chrome
We were talking and his house is very old, from the 1970's. It might be a power problem. What are the ways that this could be fixed?

Electrician will need to come round to assess the output of each socket, there maybe a socket which draws more power from the grid, so enquire first.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1Intel Q6600 @ 2.6Ghz4Gb DDR2 Corsair Dominator @ 800Mhz 5-5-5-15EVGA 560 GTX SC FTW 1GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Q6600 @ 2.6Ghz
Motherboard
Evga NF78-CK-132-A 3-Way SLI
Memory
4Gb DDR2 Corsair Dominator @ 800Mhz 5-5-5-15
Graphics Card(s)
EVGA 560 GTX SC FTW 1GB
Sound Card
Realtek HD 7.1 Audio, Plantronics GameCom780 7.1 Headset
Monitor(s) Displays
Dell S2409W
Screen Resolution
1920 x 1080
Hard Drives
SanDisk SDSSDHII-120G-G25 120GB SSD
Samsung 7200RPM 750Gb SATA
Samsung 850 EVO 120GB SSD
Western Digital Green 1TB 7200RPM
PSU
Xigmatek 750W Quad sli quad core 80% eff
Case
Antec 900 Gaming Case
Cooling
Zalman CNPS9700-NT NVIDIA Tritium
Keyboard
Logitech generic keyboard, MS wireless keyboard
Mouse
Razor Lachesis Banshee V2 Blue, 4000DPI, MS wireless mouse
Internet Speed
152Mb Virgin Media Fibre Optic
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad
If they pick one of these up P3 - Kill A Watt then plug it to the wall and pc to it then it will tell them what they are trying pull and what it will stand. Awesome tool.
 

My Computer My Computer

At a glance

10 Pro x64Ryzen 9 3900X64GB(4x16GB) DDR4EVGA 1080ti FTW3
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
10 Pro x64
CPU
Ryzen 9 3900X
Motherboard
Asrock x370 Tachi
Memory
64GB(4x16GB) DDR4
Graphics Card(s)
EVGA 1080ti FTW3
Sound Card
ASUS Xonar Essence STX (V4 Bursons), ODAC rev B, NFB-11, O2
Monitor(s) Displays
3xASUS PB278Q/R, Optoma HD142X
Screen Resolution
3x1440p, 1080p
Hard Drives
512GB 850 EVO(OS, Programs)
4TB (Movies)
3TB (Downloads)
3TB (Programs)
1TB HDD (Games)
2x6TB R1 (videos)
PSU
AX760
Case
Fractal Define R5
Cooling
NH-D15S
Keyboard
Massdrop Ctrl with Box Navy's
Mouse
G903, Alioth XXL Mat
Internet Speed
280/40
Antivirus
MBAM, ESET
Browser
Canary 64 Bit
Other Info
I also own a Thinkpad P50 Xeon 4K, X220T, X1C5
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