[HELP] My pc got blue screen for the frist time.

IsabellaYuan

New member
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2:51 AM
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27
Location
Okinawa
need help please. what should i do?

_______________________________________________
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bitIntel(R) Core(TM) i3 CPU, 540 @ 3.07GHz (4 CP...2GbNVIDIA GeForce 9800 GT
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM) i3 CPU, 540 @ 3.07GHz (4 CPUs), ~3.1Ghz
Motherboard
ASUS P7H55-M LX
Memory
2Gb
Graphics Card(s)
NVIDIA GeForce 9800 GT
Monitor(s) Displays
1
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
Seagate Barracuda 7200.12 250 GB
Keyboard
A4Tech
Antivirus
Kaspersky
Browser
Chrome

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bitIntel(R) Core(TM) i3 CPU, 540 @ 3.07GHz (4 CP...2GbNVIDIA GeForce 9800 GT
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM) i3 CPU, 540 @ 3.07GHz (4 CPUs), ~3.1Ghz
Motherboard
ASUS P7H55-M LX
Memory
2Gb
Graphics Card(s)
NVIDIA GeForce 9800 GT
Monitor(s) Displays
1
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
Seagate Barracuda 7200.12 250 GB
Keyboard
A4Tech
Antivirus
Kaspersky
Browser
Chrome
Code:
MpKsl1593deef	[COLOR="Red"]ROOT\LEGACY_MPKSL1593DEEF\0000	[/COLOR]This device is not present, is not working properly, or does not have all its drivers installed.

It looks like you may have a bad install of MSE. Completely uninstall: http://www.sevenforums.com/tutorials/345542-microsoft-security-essentials-uninstall-completely.html

Then reinstall it with a fresh download: Microsoft Security Essentials - Microsoft Windows

Code:
[COLOR="red"]ASACPI.sys   [/COLOR]               Thu Aug 12 21:52:52 2004 (411C2D04)
Do you have any ASUS tools installed? This driver is a known cause of BSODs on windows 7. I suggest you update the driver: http://support.asus.com/download/download.aspx

Code:
Probably caused by :[COLOR="red"]memory_corruption[/COLOR] 
BugCheck [COLOR="red"]7A[/COLOR], {c04176a0, c000000e, 18419860, 82ed4fb6} 
BugCheck Info: KERNEL_DATA_INPAGE_ERROR ([COLOR="red"]7a[/COLOR])

Bugcheck 7A can be caused by many of things. Including Viruses, memory as shown above, and bad installs of AV programs. So lets take it step by step. Do the things listed above, and once you're done with a fresh install of MSE, run a FULL system scan.

Once done, run a http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Post back results.
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
Code:
MpKsl1593deef	[COLOR="Red"]ROOT\LEGACY_MPKSL1593DEEF\0000	[/COLOR]This device is not present, is not working properly, or does not have all its drivers installed.

It looks like you may have a bad install of MSE. Completely uninstall: http://www.sevenforums.com/tutorials/345542-microsoft-security-essentials-uninstall-completely.html

Then reinstall it with a fresh download: Microsoft Security Essentials - Microsoft Windows

Code:
[COLOR="red"]ASACPI.sys   [/COLOR]               Thu Aug 12 21:52:52 2004 (411C2D04)
Do you have any ASUS tools installed? This driver is a known cause of BSODs on windows 7. I suggest you update the driver: http://support.asus.com/download/download.aspx

Code:
Probably caused by :[COLOR="red"]memory_corruption[/COLOR] 
BugCheck [COLOR="red"]7A[/COLOR], {c04176a0, c000000e, 18419860, 82ed4fb6} 
BugCheck Info: KERNEL_DATA_INPAGE_ERROR ([COLOR="red"]7a[/COLOR])

Bugcheck 7A can be caused by many of things. Including Viruses, memory as shown above, and bad installs of AV programs. So lets take it step by step. Do the things listed above, and once you're done with a fresh install of MSE, run a FULL system scan.

Once done, run a http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Post back results.

i reinstalled mse but when i did a full scan, my pc freeze halfway through and then restart?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bitIntel(R) Core(TM) i3 CPU, 540 @ 3.07GHz (4 CP...2GbNVIDIA GeForce 9800 GT
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM) i3 CPU, 540 @ 3.07GHz (4 CPUs), ~3.1Ghz
Motherboard
ASUS P7H55-M LX
Memory
2Gb
Graphics Card(s)
NVIDIA GeForce 9800 GT
Monitor(s) Displays
1
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
Seagate Barracuda 7200.12 250 GB
Keyboard
A4Tech
Antivirus
Kaspersky
Browser
Chrome
Did it BSOD?
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome

My Computer My Computer

At a glance

Windows 7 Ultimate 32-bitIntel(R) Core(TM) i3 CPU, 540 @ 3.07GHz (4 CP...2GbNVIDIA GeForce 9800 GT
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM) i3 CPU, 540 @ 3.07GHz (4 CPUs), ~3.1Ghz
Motherboard
ASUS P7H55-M LX
Memory
2Gb
Graphics Card(s)
NVIDIA GeForce 9800 GT
Monitor(s) Displays
1
Screen Resolution
1366 x 768 (32 bit) (60Hz)
Hard Drives
Seagate Barracuda 7200.12 250 GB
Keyboard
A4Tech
Antivirus
Kaspersky
Browser
Chrome
Can you post up the new crash files?

And did you do the Memtest?
 

My Computer My Computer

At a glance

Windows 8.1 Pro x64Intel Core i5-4570 CPU @ 3.20GHz8GB DDR3-1596 - Dual ChannelNVIDIA GeForce GTX 750 Ti SC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8.1 Pro x64
CPU
Intel Core i5-4570 CPU @ 3.20GHz
Motherboard
Gigabyte Z87-D3HP-CF
Memory
8GB DDR3-1596 - Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 750 Ti SC
Sound Card
Onboard
Monitor(s) Displays
Samsung
Screen Resolution
1920x1080
Hard Drives
SSD - 120GB
Second - 1TB
Antivirus
MSE
Browser
Chrome
display drivers will make your system Blue Screen...For best results..go in and try upgrading them..If another Blue Screen happens, Check with the maker of Your PC, if they offer Driver updates Free, most do...then go in and delete the Display drivers, then go back to your PC makers web site, download and save and then install the driver update...if you continue to have Blue Screens..its may even be a video card going out....good luck
 

My Computer My Computer

At a glance

windows 7 pro 64 bitI . T ( R) CPU [email protected],2161Mhz single core4 gig
Computer type
PC/Desktop
Computer Manufacturer/Model Number
toshiba
OS
windows 7 pro 64 bit
CPU
I . T ( R) CPU [email protected],2161Mhz single core
Memory
4 gig
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