How do I delete a .dll file in my c drive?

[beatsing]

I have a Acer running window 7, and i got an image keep popping up when I start the machine, i try to unstall it but it can't, it says the program is running, and it is in my C:\programdata\kuwo\update\kwmusic.....so the question is how do i get to the c drive and delete or uninstall it?? tia

 

[AddRAM]

You uninstall programs through Add/Remove programs in the Control Panel.

What is kuwo\kwmusic? You must have installed it ???

 

[beatsing]

You uninstall programs through Add/Remove programs in the Control Panel.

What is kuwo\kwmusic? You must have installed it ???

but it is not in the list when i try to uninstall it, but when i go to my c drive, it is in the program section, i try to delete it, but it says i can't because it is running in some other places...

it is a music file i install long time ago, kuwo is the file name

 

[AddRAM]

Then try using system configuration to stop the program from running at startup. Type msconfig in the search bar.

And what is this image of that you say pops up ?

 

[beatsing]

ok, let me reframe the questions here, how do i delete this folder from my c drive..see attached pic



after do a search in c drive, here are all the file connect with it, how do i delete them all??

 

[JBmorris]

Try to delete in Safe Mode

 

[beatsing]

Try to delete in Safe Mode

can u show me how? newbie here

 

[Callender]

Suggestions

Consider these options:

Download the installer for KWMusic and reinstall the program. Reboot. If it shows up in Control Panel - uninstall it.

Try running Comodo Programs Manager and see it it's detected as a partially installed application.

If not - try reinstalling KWMusic with CPM installed and it should monitor the install. You can then use CPM to remove it. (Programs tab - scroll to KWMusic and select complete uninstall)

 

[beatsing]

wow, lots of good info here, will give it a try, thanks a lot.....

 

[JBmorris]

Reboot Your computer, and keep Pressing F8 On your Computer until you see This Select Safe mode. After the computer boots up in safe mode Try and Delete the File.

 

[Jacee]

First, right click on the task bar, then choose 'start Task Manager'. Next, click on the 'Processes' tab.
Find kuwo or kwmusic in the list. Stop the process.
Now, boot into safe mode by following the instuctions above mine (by JBmorris) Click on Safe Mode in the list.


Navigate to C:\programdata\kuwo and delete that folder. Reboot normally and see if it's gone.

 

[beatsing]

Reboot Your computer, and keep Pressing F8 On your Computer until you see ThisView attachment 336558 Select Safe mode. After the computer boots up in safe mode Try and Delete the File.

Follow your instruction and bingo..... got it deleted in safe mode, thanks for the help..

And I notice this site has lot of good guys offering help, will be back for sure to learn more stuff;

Thanks again!!!

 

[Callender]

What about the rest of it?

Reboot Your computer, and keep Pressing F8 On your Computer until you see ThisView attachment 336558 Select Safe mode. After the computer boots up in safe mode Try and Delete the File.

Follow your instruction and bingo..... got it deleted in safe mode, thanks for the help..

And I notice this site has lot of good guys offering help, will be back for sure to learn more stuff;

Thanks again!!!

And what about the running processes and drivers or other remnants of that program that will have been left behind after following the "delete file in safe mode" advice?

 

[beatsing]

First, right click on the task bar, then choose 'start Task Manager'. Next, click on the 'Processes' tab.
Find kuwo or kwmusic in the list. Stop the process.
Now, boot into safe mode by following the instuctions above mine (by JBmorris) Click on Safe Mode in the list.


Navigate to C:\programdata\kuwo and delete that folder. Reboot normally and see if it's gone.

Ok, nothing in the process list, I guess it is gone after the safe mode delete

and how do u navigate to C:\programdata...i can't find it in my c:

 

[beatsing]

Reboot Your computer, and keep Pressing F8 On your Computer until you see ThisView attachment 336558 Select Safe mode. After the computer boots up in safe mode Try and Delete the File.

Follow your instruction and bingo..... got it deleted in safe mode, thanks for the help..

And I notice this site has lot of good guys offering help, will be back for sure to learn more stuff;

Thanks again!!!

And what about the running processes and drivers or other remnants of that program that will have been left behind after following the "delete file in safe mode" advice?

Well, do a search and got some remnants in the c drive, but I can't navigate to the c:\programdata to delete it, how do u go there?? I check both program files & program files x86, no folder by that name...

 

[Callender]

Removing files

Let's wait to see if there are any suggestions from other forum members. Give it a day or so and if there are no suggestions I'll try to help!

All the best.

 

[Jacee]

Click on Computer, then click on Local Disk C: ....you should see programdata in the list:

 

[beatsing]

Click on Computer, then click on Local Disk C: ....you should see programdata in the list:

I did that but somehow, my computer didn't show that folder, it is not in the Program file or Program x86 files either, so i just right click on those files and delete them, all is well, thanks for the input....!