BSOD Page_fault_in_nonpaged_area when playing games

[Levesley]

Hi,

So I have Windows 7 64 bit installed with a brand new Gigabyte Black Edition Z97 motherboard and i7 processor.

8GB DDR3 ram

I also have a GTX 760

I keep getting a BSOD when playing games. Attached is the .dmp file. Hopefully someone here will be able to read it so that they can tell me what hardware isn't working or what the actual problem is.

 

[Golden]

Update Windows 7 completely. If you get more BSOD's after that, generate and upload a new zip file.

 

[Levesley]

How do you mean update Windows 7 Completely?

It is.

 

[Levesley]

So a new turn of events today.

I decided to see if It was a problem associated with my Graphics Card. So uninstalled the 344.11 drivers and instead installed an older set 340.52.

Interestingly when I played Rome Total War 2, the BSOD occurred but this time with the error:

Memory_Managment

0x01A

So changed the parameters and got a different error. I've attached a .zip file with all the .dmp logs in including the latest one.

As always any light you can shine one this will be appreciated.

 

[Levesley]

bump?

 

[Golden]

bump?

Please show some patience - we volunteer our time here and can't provide everyone with instant service all the time.

Your Windows 7 installation is not up-to-date, if it was, you would have several hotfixes installed:

Host Name:                 WILL-PC
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Will
Registered Organization:   
Product ID:                00359-OEM-9808154-16227
Original Install Date:     28/09/2014, 01:01:17
System Boot Time:          12/10/2014, 12:27:27
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              Z97X-UD3H-BK
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~960 Mhz
BIOS Version:              American Megatrends Inc. F3, 25/04/2014
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-gb;English (United Kingdom)
Input Locale:              en-gb;English (United Kingdom)
Time Zone:                 (UTC) Dublin, Edinburgh, Lisbon, London
Total Physical Memory:     8,035 MB
Available Physical Memory: 5,976 MB
Virtual Memory: Max Size:  16,069 MB
Virtual Memory: Available: 13,698 MB
Virtual Memory: In Use:    2,371 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\WILL-PC
[COLOR="Red"][B]Hotfix(s):                 N/A[/B][/COLOR]
Network Card(s):           1 NIC(s) Installed.
                           [01]: Intel(R) Ethernet Connection I217-V
                                 Connection Name: Local Area Connection
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.0.1
                                 IP address(es)
                                 [01]: 192.168.0.8
                                 [02]: fe80::4dfa:a3fe:ef6e:21f6

Keeping Windows updated ensures system stability and ensures system and other drivers don't conflict.

 

[Levesley]

Hi apologies for my impatience. Its just my last thread went 266 views with no post at all. And I posted multiple logs. So i figured the best thing I could do was keep this one on the front page.

Ok, so I am missing some hotfixes....the only issue is that Windows Update shows no downloads available. Is this something I need to contact Microsoft Support desk about?

 

[Levesley]

So it happened again.

Now as far as I can see from my update log, I do now have hotfixes applied. If someone looks at the latest dmp log and see's I don't please let me know.

 

[Levesley]

ANyone?

 

[Golden]

View attachment 337909

Hotfix file is empty, and systeminfo.txt shows Hotfixes N/A. Are the hotfixes installed or not? Nevermind....I guess having an updated installation isn't important.

Update your USB drivers...

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iusb3hub.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys

 

[Levesley]

No Offence Mr Golden, but as this Screenshot shows:

As far as my Computer is telling me I do have hotfixes installed. I respect that the .dmp file may be saying otherwise but I can only act on what I am told by what I can see. I acted on your previous advise and sought ways to try and rectify not having hotfixes installed, following several guides concerning ensuring WIndows update was functioning correctly.

I will follow your advice and seek to update the USB drivers. If that fails i will again post a .dmp file

 

[Levesley]

So I had another BSOD with a 0x0000001E error.

Attached is as always a collection of the .dmp files. With the latest one in it.

 

[Levesley]

So I downloaded "WhoCrashed" (Home Edition) and got it to scan.

This is what it said for the BSOF on the 28th and the one today.


On Fri 31/10/2014 22:42:07 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: npfs.sys (Npfs+0xAC01)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004D3AC01, 0xFFFFF88009334E50, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\npfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NPFS Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Tue 28/10/2014 23:12:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\102814-23197-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80004795310, 0x0, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.