Bsod - page_fault_in_nonpaged_area

[adavid27]

My daughter is having problems with BSODs on her laptop - I've attached the files from the dm Log Collector... any help will be much appreciated!

 

[axe0]

Hi adavid27,

Please use the tool again and upload the zip file.
There are lots of files missing.

 

[adavid27]

Sorry... opened the folder part way thru the process! New file attached

 

[axe0]

Please check the manufacturer for driver updates for the network card.
Please make sure the latest driver is installed for the USB Network adapter.

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.

Or configure Ccleaner to not remove dump files:

 

[adavid27]

Thanks axe0!

Drivers updated... hopefully that is the end of the BSODs!

 

[axe0]

You're welcome

Let me know how it goes