Solved Desktop suddenly wont connect to the internet in any way or form.

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
In http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html
Code:
sc   start   tdx
sc   query  tdx
post output

Also in elevated command prompt (if service fails to start):
Code:
reg  query HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDX /s

and
Code:
reg  query  HKLM\SYSTEM\CurrentControlSet\services\tdx  /s

post results

Result from first inputs:
10799547_1520163811564704_1675639528_n.jpg


Result from last inputs:
10735633_1520163824898036_1390701053_n.jpg
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz8 GB (3.99 useable)AMD Radeon HD 5700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway FX6840
OS
Windows 7 Home Premium x64
CPU
Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Motherboard
No idea :s
Memory
8 GB (3.99 useable)
Graphics Card(s)
AMD Radeon HD 5700 Series
Hard Drives
I don't know what kind of info is supposed to go here, so I'll just state that I have 3.
Antivirus
Avast! Antivirus
Browser
I mainly use Firefox, but sometimes I use Chrome.
Run regedit , browse to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{8ECC055D-047F-11D1-A537-0000F8753ED1} and post screenshot
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Run regedit , browse to HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{8ECC055D-047F-11D1-A537-0000F8753ED1} and post screenshot

Hi Kaktussoft, these are the contents of the folder:
10744927_1520602728187479_947190059_n.jpg


This is the result of trying to open the "properties" subfolder:
10799608_1520602714854147_142424852_n.jpg
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz8 GB (3.99 useable)AMD Radeon HD 5700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway FX6840
OS
Windows 7 Home Premium x64
CPU
Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Motherboard
No idea :s
Memory
8 GB (3.99 useable)
Graphics Card(s)
AMD Radeon HD 5700 Series
Hard Drives
I don't know what kind of info is supposed to go here, so I'll just state that I have 3.
Antivirus
Avast! Antivirus
Browser
I mainly use Firefox, but sometimes I use Chrome.
In http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html
Code:
sc   start   tdx
sc   query  tdx
post output

Also in elevated command prompt (if service fails to start):
Code:
reg  query HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDX /s

and
Code:
reg  query  HKLM\SYSTEM\CurrentControlSet\services\tdx  /s

post results

Result from first inputs:
10799547_1520163811564704_1675639528_n.jpg


Result from last inputs:
10735633_1520163824898036_1390701053_n.jpg
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDX\0000\Control
ActiveService REG_SZ tdx

is missing!

Download, install and run this: Windows Repair (All In One)
Be sure to do repairs: 1, 3, 6, 7, 10, 17, 26. Reboot afterwards and test. Post results
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
In http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html
Code:
sc   start   tdx
sc   query  tdx
post output

Also in elevated command prompt (if service fails to start):
Code:
reg  query HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDX /s

and
Code:
reg  query  HKLM\SYSTEM\CurrentControlSet\services\tdx  /s

post results

Result from first inputs:
10799547_1520163811564704_1675639528_n.jpg


Result from last inputs:
10735633_1520163824898036_1390701053_n.jpg
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDX\0000\Control
ActiveService REG_SZ tdx

is missing!

Download, install and run this: Windows Repair (All In One)
Be sure to do repairs: 1, 3, 6, 7, 10, 17, 26. Reboot afterwards and test. Post results

Should I do ONLY the ones you have listed?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz8 GB (3.99 useable)AMD Radeon HD 5700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway FX6840
OS
Windows 7 Home Premium x64
CPU
Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Motherboard
No idea :s
Memory
8 GB (3.99 useable)
Graphics Card(s)
AMD Radeon HD 5700 Series
Hard Drives
I don't know what kind of info is supposed to go here, so I'll just state that I have 3.
Antivirus
Avast! Antivirus
Browser
I mainly use Firefox, but sometimes I use Chrome.
Do first 1, 3, 6, 7, 10, 17, 26. Reboot afterwards and test. Post results
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Hey, sorry for the late response, but it works just fine now! Thank you so much Kaktussoft :D
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz8 GB (3.99 useable)AMD Radeon HD 5700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway FX6840
OS
Windows 7 Home Premium x64
CPU
Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Motherboard
No idea :s
Memory
8 GB (3.99 useable)
Graphics Card(s)
AMD Radeon HD 5700 Series
Hard Drives
I don't know what kind of info is supposed to go here, so I'll just state that I have 3.
Antivirus
Avast! Antivirus
Browser
I mainly use Firefox, but sometimes I use Chrome.
tests 1, 3, 6, 7, 10, 17, 26 did solve it?
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDX\0000\Control
ActiveService REG_SZ tdx

Not missing anymore? Did you remove a nasty virus that caused all the problems?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I used the repair tool application and did as you said. After it finished I restarted and everything was working again! I just checked RegEdit, and what you did mention is not missing, it's there.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz8 GB (3.99 useable)AMD Radeon HD 5700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway FX6840
OS
Windows 7 Home Premium x64
CPU
Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Motherboard
No idea :s
Memory
8 GB (3.99 useable)
Graphics Card(s)
AMD Radeon HD 5700 Series
Hard Drives
I don't know what kind of info is supposed to go here, so I'll just state that I have 3.
Antivirus
Avast! Antivirus
Browser
I mainly use Firefox, but sometimes I use Chrome.
I used the repair tool application and did as you said. After it finished I restarted and everything was working again! I just checked RegEdit, and what you did mention is not missing, it's there.

But it WAS missing yesterday. See your previous screenshots. Most likely that was the problem. Most likely repair 26 fixed it.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Ahh, I see what you're saying now. Yes, it was missing yesterday, so like you said it was most likely the problem.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz8 GB (3.99 useable)AMD Radeon HD 5700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway FX6840
OS
Windows 7 Home Premium x64
CPU
Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Motherboard
No idea :s
Memory
8 GB (3.99 useable)
Graphics Card(s)
AMD Radeon HD 5700 Series
Hard Drives
I don't know what kind of info is supposed to go here, so I'll just state that I have 3.
Antivirus
Avast! Antivirus
Browser
I mainly use Firefox, but sometimes I use Chrome.
Ahh, I see what you're saying now. Yes, it was missing yesterday, so like you said it was most likely the problem.
But you didn't remove or had any virus/malware? Strange
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Yeah, no virus or malware removal was needed, all I did was follow your instructions + reboot and everything was back to normal.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz8 GB (3.99 useable)AMD Radeon HD 5700 Series
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway FX6840
OS
Windows 7 Home Premium x64
CPU
Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Motherboard
No idea :s
Memory
8 GB (3.99 useable)
Graphics Card(s)
AMD Radeon HD 5700 Series
Hard Drives
I don't know what kind of info is supposed to go here, so I'll just state that I have 3.
Antivirus
Avast! Antivirus
Browser
I mainly use Firefox, but sometimes I use Chrome.
Back
Top