Can't check for updates, SURT fails.

S

Speedbird737

Seems legit...
Local time
1:44 AM
Messages
17
Hello.

I can't check for Windows 7 Updates. I get an error saying that the service isn't running, even when it is (I checked services.msc). I tried running SURT, but I get an error 0xc8000247. I tried sfc /scannow, didn't work. CBS logs are attached. Thanks.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200 (OC to 3.31 GHz)
Motherboard
Asus P5Q PRO
Memory
4 GB DDR2 @ 800 MHz (OC to 941 MHz)
Graphics Card(s)
NVIDIA GeForce GT 630
Sound Card
Onboard
Monitor(s) Displays
ViewSonic VA2248-LED
Screen Resolution
1920x1080
Hard Drives
WD10EZEX + WD10EZRX (2x1TB)
PSU
SeaSonic S12II 430BG
Case
some old crap
Internet Speed
100/100
Antivirus
Microsoft Security Essentials
Browser
Firefox
You're probably also getting a 'non-genuine' error??

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
You're probably also getting a 'non-genuine' error??

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
Click to expand...
Nope, Windows is 100% Genuine.

You sure it's RST? My motherboard doesn't even have it... I have Matrix Storage. The chipset is P45, mobo is Asus P5Q pro.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200 (OC to 3.31 GHz)
Motherboard
Asus P5Q PRO
Memory
4 GB DDR2 @ 800 MHz (OC to 941 MHz)
Graphics Card(s)
NVIDIA GeForce GT 630
Sound Card
Onboard
Monitor(s) Displays
ViewSonic VA2248-LED
Screen Resolution
1920x1080
Hard Drives
WD10EZEX + WD10EZRX (2x1TB)
PSU
SeaSonic S12II 430BG
Case
some old crap
Internet Speed
100/100
Antivirus
Microsoft Security Essentials
Browser
Firefox

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
the IRST drivers are an updated version of the Matrix drivers - if your machine was built after about Jan 2010, then the IRST drivers should install fine.
If the machine is older than that, then install the latest Matrix drivers...

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17882

(IATA89ENU.exe)
Click to expand...
PC is from 2008.

Installed the Matrix drivers, rebooted twice, still nothing. I checked Task Manger to see if it was running and it was. And here's the MGADiag.
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3T6R2-FRG4T-KMR44
Windows Product Key Hash: vUKUKIEAnGnTjvho+8PSNVSMeds=
Windows Product ID: 00359-OEM-9811063-97081
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0CF5D481-3AB1-49E1-9A16-7C5155995AC5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0CF5D481-3AB1-49E1-9A16-7C5155995AC5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KMR44</PKey><PID>00359-OEM-9811063-97081</PID><PIDType>8</PIDType><SID>S-1-5-21-3353007332-1374503336-1506337431</SID><SYSTEM><Manufacturer>OEM Manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2102   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090223000000.000000+000</Date></BIOS><HWID>C5C73807018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-110-697081-02-2057-7601.0000-3062014
Installation ID: 016060873475140061135972799823771760761925186206243284
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: KMR44
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: Tue, 09/12/2014 15:35:05

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:9:2014 15:22
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: MgAAAAMAAwABAAEAAAABAAAAAQABAAEA6GF47uLS/Ix3Fi7LBp4YsBBZxNHQl8JQTFg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            A_M_I_        OEMAPIC 
  FACP            A_M_I_        OEMFACP 
  HPET            A_M_I_        OEMHPET 
  MCFG            A_M_I_        OEMMCFG 
  OEMB            A_M_I_        AMI_OEM 
  OSFR            A_M_I_        OEMOSFR
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200 (OC to 3.31 GHz)
Motherboard
Asus P5Q PRO
Memory
4 GB DDR2 @ 800 MHz (OC to 941 MHz)
Graphics Card(s)
NVIDIA GeForce GT 630
Sound Card
Onboard
Monitor(s) Displays
ViewSonic VA2248-LED
Screen Resolution
1920x1080
Hard Drives
WD10EZEX + WD10EZRX (2x1TB)
PSU
SeaSonic S12II 430BG
Case
some old crap
Internet Speed
100/100
Antivirus
Microsoft Security Essentials
Browser
Firefox
The installed Product Key is a COA_SLP Key and is normally only valid on machines shipped with Windows 7 pre-installed. Your motherboard appears to be a retail one.
From where did you purchase this Key?

Since installing the drivers appears not to have worked, try this...


Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
The installed Product Key is a COA_SLP Key and is normally only valid on machines shipped with Windows 7 pre-installed. Your motherboard appears to be a retail one.
From where did you purchase this Key?

Since installing the drivers appears not to have worked, try this...


Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.
Click to expand...
Tried it, when restarting the cryptsvc it appears to be already running. Is that OK?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200 (OC to 3.31 GHz)
Motherboard
Asus P5Q PRO
Memory
4 GB DDR2 @ 800 MHz (OC to 941 MHz)
Graphics Card(s)
NVIDIA GeForce GT 630
Sound Card
Onboard
Monitor(s) Displays
ViewSonic VA2248-LED
Screen Resolution
1920x1080
Hard Drives
WD10EZEX + WD10EZRX (2x1TB)
PSU
SeaSonic S12II 430BG
Case
some old crap
Internet Speed
100/100
Antivirus
Microsoft Security Essentials
Browser
Firefox
so long as the REN command worked, it should be OK

post the new MGADiag report as and when ;)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
so long as the REN command worked, it should be OK

post the new MGADiag report as and when ;)
Click to expand...
Ok.
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3T6R2-FRG4T-KMR44
Windows Product Key Hash: vUKUKIEAnGnTjvho+8PSNVSMeds=
Windows Product ID: 00359-OEM-9811063-97081
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {0CF5D481-3AB1-49E1-9A16-7C5155995AC5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{0CF5D481-3AB1-49E1-9A16-7C5155995AC5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KMR44</PKey><PID>00359-OEM-9811063-97081</PID><PIDType>8</PIDType><SID>S-1-5-21-3353007332-1374503336-1506337431</SID><SYSTEM><Manufacturer>OEM Manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2102   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090223000000.000000+000</Date></BIOS><HWID>C5C73807018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-110-697081-02-2057-7601.0000-3062014
Installation ID: 016060873475140061135972799823771760761925186206243284
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: KMR44
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: Thu, 11/12/2014 14:52:08

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x000000000001EFF0
Event Time Stamp: 12:9:2014 15:22
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppobjs.dll
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Tampered File: %systemroot%\system32\sppwinob.dll
Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Tampered File: %systemroot%\system32\drivers\spsys.sys


HWID Data-->
HWID Hash Current: MgAAAAMAAwABAAEAAAABAAAAAQABAAEA6GF47uLS/Ix3Fi7LBp4YsBBZxNHQl8JQTFg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            A_M_I_        OEMAPIC 
  FACP            A_M_I_        OEMFACP 
  HPET            A_M_I_        OEMHPET 
  MCFG            A_M_I_        OEMMCFG 
  OEMB            A_M_I_        AMI_OEM 
  OSFR            A_M_I_        OEMOSFR
Also, the key is from an older OEM PC which had Windows preinstalled.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200 (OC to 3.31 GHz)
Motherboard
Asus P5Q PRO
Memory
4 GB DDR2 @ 800 MHz (OC to 941 MHz)
Graphics Card(s)
NVIDIA GeForce GT 630
Sound Card
Onboard
Monitor(s) Displays
ViewSonic VA2248-LED
Screen Resolution
1920x1080
Hard Drives
WD10EZEX + WD10EZRX (2x1TB)
PSU
SeaSonic S12II 430BG
Case
some old crap
Internet Speed
100/100
Antivirus
Microsoft Security Essentials
Browser
Firefox
Looks like we'll have to do things the hard way :(

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Hmm - I didn't notice that the SLIC table was missing here.
Technically, this is a counterfeit install, since the OEM license cannot be moved to a new machine.

 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
Looks like we'll have to do things the hard way :(

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Hmm - I didn't notice that the SLIC table was missing here.
Technically, this is a counterfeit install, since the OEM license cannot be moved to a new machine.
Click to expand...
Well, I have the log in my first post too, but here's an updated version.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200 (OC to 3.31 GHz)
Motherboard
Asus P5Q PRO
Memory
4 GB DDR2 @ 800 MHz (OC to 941 MHz)
Graphics Card(s)
NVIDIA GeForce GT 630
Sound Card
Onboard
Monitor(s) Displays
ViewSonic VA2248-LED
Screen Resolution
1920x1080
Hard Drives
WD10EZEX + WD10EZRX (2x1TB)
PSU
SeaSonic S12II 430BG
Case
some old crap
Internet Speed
100/100
Antivirus
Microsoft Security Essentials
Browser
Firefox
There's been a rash of these since this week's updates - it looks as though one of the updates may be responsible...

There were problems with one of yesterday's updates - KB3004394
If you uninstall it, that may cure the problem
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
There is actually a critical error in the SFC log
Code: 
POQ 22 ends.
2014-12-09 15:21:59, Info                  CSI    0000006a [SR] Verify complete
2014-12-09 15:21:59, Error                 CSI    0000006b (F) [SR] Component not found: Microsoft-Windows-Security-SPP-UX, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral[gle=0x80004005]
2014-12-09 15:21:59, Error                 CSI    [EMAIL="0000006c@2014/12/9:13:21:59.516"]0000006c@2014/12/9:13:21:59.516[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\servicingapi\cmirepair.cpp(312): Error HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) originated in function Windows::ServicingAPI::CCSIRepairTransaction::LockComponent expression: HRESULT_FROM_WIN32(14081L)
[gle=0x80004005]
2014-12-09 15:21:59, Error                 CSI    0000006d (F) [SR] Component not found: Microsoft-Windows-Security-SPP-UX, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral[gle=0x80004005]
2014-12-09 15:21:59, Error                 CSI    [EMAIL="0000006e@2014/12/9:13:21:59.587"]0000006e@2014/12/9:13:21:59.587[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\servicingapi\cmirepair.cpp(312): Error HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) originated in function Windows::ServicingAPI::CCSIRepairTransaction::LockComponent expression: HRESULT_FROM_WIN32(14081L)
[gle=0x80004005]
2014-12-09 15:21:59, Info                  CSI    0000006f [SR] Verifying 1 components

Once you've uninstalled the update, please reboot and run SFC again, and post the new CBS.log and the MGADiag report
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
There's been a rash of these since this week's updates - it looks as though one of the updates may be responsible...

There were problems with one of yesterday's updates - KB3004394
If you uninstall it, that may cure the problem
Click to expand...
NoelDP said:
There is actually a critical error in the SFC log
Code: 
POQ 22 ends.
2014-12-09 15:21:59, Info                  CSI    0000006a [SR] Verify complete
2014-12-09 15:21:59, Error                 CSI    0000006b (F) [SR] Component not found: Microsoft-Windows-Security-SPP-UX, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral[gle=0x80004005]
2014-12-09 15:21:59, Error                 CSI    0000006c@2014/12/9:13:21:59.516 (F) d:\win7sp1_gdr\base\wcp\servicingapi\cmirepair.cpp(312): Error HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) originated in function Windows::ServicingAPI::CCSIRepairTransaction::LockComponent expression: HRESULT_FROM_WIN32(14081L)
[gle=0x80004005]
2014-12-09 15:21:59, Error                 CSI    0000006d (F) [SR] Component not found: Microsoft-Windows-Security-SPP-UX, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral[gle=0x80004005]
2014-12-09 15:21:59, Error                 CSI    0000006e@2014/12/9:13:21:59.587 (F) d:\win7sp1_gdr\base\wcp\servicingapi\cmirepair.cpp(312): Error HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) originated in function Windows::ServicingAPI::CCSIRepairTransaction::LockComponent expression: HRESULT_FROM_WIN32(14081L)
[gle=0x80004005]
2014-12-09 15:21:59, Info                  CSI    0000006f [SR] Verifying 1 components
Once you've uninstalled the update, please reboot and run SFC again, and post the new CBS.log and the MGADiag report
Click to expand...
Update is not installed. I have had the issue since October, apparently.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200 (OC to 3.31 GHz)
Motherboard
Asus P5Q PRO
Memory
4 GB DDR2 @ 800 MHz (OC to 941 MHz)
Graphics Card(s)
NVIDIA GeForce GT 630
Sound Card
Onboard
Monitor(s) Displays
ViewSonic VA2248-LED
Screen Resolution
1920x1080
Hard Drives
WD10EZEX + WD10EZRX (2x1TB)
PSU
SeaSonic S12II 430BG
Case
some old crap
Internet Speed
100/100
Antivirus
Microsoft Security Essentials
Browser
Firefox
Ah - in that case I'll post a fix protocol for the errant file later. ;)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - sb7aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\sb7aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\sb7aa
or
DIR E:\sb7aa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\sb7aa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
I've uploaded a file - sb7aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\sb7aa
hit the enter key - if you get a 'Not Found' error try
DIR D:\sb7aa
or
DIR E:\sb7aa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\sb7aa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
Click to expand...
Question, can the repair environement be a Windows Install DVD?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200 (OC to 3.31 GHz)
Motherboard
Asus P5Q PRO
Memory
4 GB DDR2 @ 800 MHz (OC to 941 MHz)
Graphics Card(s)
NVIDIA GeForce GT 630
Sound Card
Onboard
Monitor(s) Displays
ViewSonic VA2248-LED
Screen Resolution
1920x1080
Hard Drives
WD10EZEX + WD10EZRX (2x1TB)
PSU
SeaSonic S12II 430BG
Case
some old crap
Internet Speed
100/100
Antivirus
Microsoft Security Essentials
Browser
Firefox
Yes - when you get the offer to install, there's also an offer to repair the current install.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
Yes - when you get the offer to install, there's also an offer to repair the current install.
Click to expand...
Ok, I copied that folder to my WinSXS, ran sfc /scannow, and zipped the log. Here you go. May I ask you what do these xcopy options do?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q8200 (OC to 3.31 GHz)
Motherboard
Asus P5Q PRO
Memory
4 GB DDR2 @ 800 MHz (OC to 941 MHz)
Graphics Card(s)
NVIDIA GeForce GT 630
Sound Card
Onboard
Monitor(s) Displays
ViewSonic VA2248-LED
Screen Resolution
1920x1080
Hard Drives
WD10EZEX + WD10EZRX (2x1TB)
PSU
SeaSonic S12II 430BG
Case
some old crap
Internet Speed
100/100
Antivirus
Microsoft Security Essentials
Browser
Firefox
Basically they force creation of the folders if they don't already exists, and overwrite of existing file without requesting confirmation.
That seems to have fixed all the errors.

PLease post a new MGADiag report.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
You must log in or register to reply here.

Similar threads

WinDefender Check for updates Error 0x80070422
Replies
4
Views
2K
Megahertz07
Megahertz07
"Windows update cannot currently check for updates, because the servic
Replies
4
Views
4K
Ranger4
Ranger4
Solved Windows 7 SP1 not pulling updates / SURT corruption count of 111
Replies
3
Views
4K
rainmaker
R
Solved Windows Update spins "checking for updates"; SURT installer spins
Replies
8
Views
4K
BillRW
B
Solved Fresh W7 install with SP1 - check for updates stuck!
Replies
2
Views
3K
azucho98
A
Back
Top