Windows 7 updates fail to install

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P7P55D
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GT 240
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD10EADS-00P8B0 SCSI Disk Device
First, install one of the free real time Anti-Virus protection applications.
:ar: Install ONLY one
  • Avast!: be free Antivirus
    :warn: When installing Avast! be alert to untick all checkboxes that are not part of Avast.
    Make sure you select the FREE version - DO NOT opt for the free trial of the paid version.

  • Microsoft: Security Essentials (MSE)
    You'll need to select your language and the bit depth of your Windows installation (32-bit or 64-bit)

Run a full scan with the AV application you selected.
MSE is the easiest - just download, install and run a scan.

Post any threats the scan finds.

Then run Mbam again and select any threats it finds - delete them.

Then run OldTimer-Temp File Cleaner
Restart your machine in case there are any system operations pending

Click here to download Old Timer-TFC.
>> save the application to your Desktop.
:info: Old Timer-TFC is a standalone application, there is no install.

:warn:Save your work and close all open windows.
TFC will close ALL open programs including your browser!

Right click, run as administrator TFC

Click the Start button to begin the cleaning up temporary files and folders.
:warn: Do not work on other things while TFC is running - most applications use some sort of temporary files. Just let TFC run by itself on the machine until it completes.

:busted: If TFC prompts you to reboot, do so immediately.
:busted: If TFC does NOT prompt you, then reboot your machine immediately after TFC has completed.

two more ...
http://www.sevenforums.com/tutorials/338877-kaspersky-tdsskiller-detect-repair-tdss-rookits.html

Download the Farbar Recovery Scan Tool (FRST) Click here
  1. Select the version that applies to your system: 32-bit OR 64-bit
    .
  2. Click the Save button
    Default save location is your Downloads folder
    :note: If the SmartFilter bar is presented, click the Actions button and click Don't Run (saves FRST but does not run it)
    .
  3. Double-click FRST or FRST64 to launch the utility
    :info: FRST is the 32-bit version / FRST64 is the 64-bit version
    • Click the Yes button to confirm UAC
      .
    • Click the Yes button on the Warranty disclaimer window.
      .
    • Tick [[FONT=Webdings, serif]a[/FONT]] all Whitelist checkboxes
      .
    • Tick [[FONT=Webdings, serif]a[/FONT]] Addition.txt in the Optional scan list
      .
  4. Click the Scan button to begin scanning.
    .
  5. FRST creates two logs when the scan has finished, they are located in the same folder where FRST was launched
Thanks

:note: I do not know enough about FRST to write repair scripts, but I know a few members that do - if the scan indicates the need for more action, I can them to take a look.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Yep I would do all of that Slartybart says mate and there a ton of free scanners here Probably the Best Free Security List in the World - Part I

and I still think the recue disk is worth a run it doesn't take long in fact making the bootable disk takes the longest time and like I said doesn't involve Windows starting up
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Yep I would do all of that Slartybart says mate and there a ton of free scanners here Probably the Best Free Security List in the World - Part I

and I still think the recue disk is worth a run it doesn't take long in fact making the bootable disk takes the longest time and like I said doesn't involve Windows starting up

Sorry John, I didn't mean to bury your post - the Kaspersky Rescue Disc is a very good option and it's bootable so that Windows isn't loaded.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Yep I would do all of that Slartybart says mate and there a ton of free scanners here Probably the Best Free Security List in the World - Part I

and I still think the recue disk is worth a run it doesn't take long in fact making the bootable disk takes the longest time and like I said doesn't involve Windows starting up

Sorry John, I didn't mean to bury your post - the Kaspersky Rescue Disc is a very good option and it's bootable so that Windows isn't loaded.
No I know you didn't Bill I was just throwing I a reminder to the OP:)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
View attachment 345749
View attachment 345750

MSE did not find anything. thank you so much for your time.

If I may add, recently when there is a CPU usage of about 10%+ the monitor unexpectedly shuts down,(no signal) but the PC would still be running, is it something to do with the updates failing?
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P7P55D
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GT 240
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD10EADS-00P8B0 SCSI Disk Device
How about TDDSKiller - the log should be on c:\

FRST reports files from AHNlabs -
EagleNT.sys [x]
EagleXNT.sys [x]

These are part of a game cheat protection that has been reported to cause problems.
Steam Users' Forums - Search Results

I suggest that you uninstall it, at least for testing.
If it is a paid license, then make sure you have the license key before uninstalling.

and 11 XDVA###.sys files
XDva393.sys [X]
XDva397.sys [X]
XDva398.sys [X]
XDva399.sys [X]
XDva400.sys [X]
XDva401.sys [X]
XDva403.sys [X]
XDva404.sys [X]
XDva405.sys [X]
XDva406.sys [X]
XDva409.sys [X]

I couldn't find out much about these.

I also saw a recent dump, please post the most recent dump By following the BSOD instructions.
Follow option one: To use the DM log Collector

Spybot is on your system. This has also been known to cause issues on some systems.
Please uninstall Spybot (if it's a paid license make sure you have the key)

Noel asked you to do two things that seemed to have slipped thorugh the cracks
1) update your SF system specs
2) run chkdsk /f (he asked for a repair bad blocks, I'm only asking for a fix errors)

I don't know why your monitor is shutting down - it shouldn't be related to Windows Updates. Perhaps whatever is causing the WU issues is causing hardware issues too.

Please follow this tutorial to provide the current operating environment of your machine.
http://www.sevenforums.com/tutorials/311593-speccy-publish-snapshot-your-system-specs.html

Thanks
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P7P55D
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GT 240
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD10EADS-00P8B0 SCSI Disk Device
Ok, thanks.

Sorry about the link (steam search) - it went nowhere for me too.

FRST reports files from AHNlabs -
EagleNT.sys [x]
EagleXNT.sys [x]

These are part of HackShield - known to cause issues on some machines. I was trying to avoid the name so no one jumped at the Hack part of it and thought something else. I didn't know what the program was until I looked for it.

I know nothing about Steam or Hackshield - but based on what I found when I searched, it could be the cheat protection software causing the issue. Uninstall it as a test - if you paid for it, make sure you have the license key BEFORE uninstalling.

Other than that, I can't think of anything.

Bill
.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Ah thanks
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P7P55D
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GT 240
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD10EADS-00P8B0 SCSI Disk Device
I actually have 2 games that use hackshield soo
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P7P55D
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GT 240
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD10EADS-00P8B0 SCSI Disk Device
As I understand it, you use Hackshield when you play the games to prevent other players from cheating.

So, two games don't use Hackshield really - you do when you play them. I'm not a gamer and don't have deep knowledge of these things. From what I briefly read, I would uninstall Hackshield as test. If it takes a lot to setup, then back everything up first.

That's all I can think of - good luck,

Bill
.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Ah it didn't work.
thanks though
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Motherboard
ASUSTeK Computer INC. P7P55D
Memory
4.00 GB
Graphics Card(s)
NVIDIA GeForce GT 240
Sound Card
(1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD10EADS-00P8B0 SCSI Disk Device
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