Increasingly frequent BSODs Kernal_data_inpage issue

[Curiosity]

Around summer last year I installed a new hard drive, and shortly afterwards I found that every time I got into mid/late game Civilization V my pc would crash. I found that my cpu was overheating and so I got better cooling and now my temperatures are all fine. Before I got the cooling I found the game would work if I shut off all background tasks. The Bsods persisted, however, and each time they occured my new HDD would disconnect and I'd have to fiddle with the internal wiring to get it to connect again (although nothing ever actually seemed to actually unplug).

A few weeks ago I discovered my original hdd was getting bad sectors and so I moved windows over onto my second HDD and put it in the slot the original, functional hdd was always in with connections to the motherboard and the space on the internal rack (it was a bit cramped beneath with my graphics card).

For ages the only program which would cause this was Civilization V (and Beyond Earth), however recently it has occurred with WoW and CS once I've been playing them for a while. I left memtest to run overnight and after many passes it had found no errors, and chkdsk never came up with anything (until one hdd started getting bad sectors).

If anyone can help it would be much appreciated.

 

[Arc]

Can you post it following the Blue Screen of Death (BSOD) Posting Instructions ?

 

[Curiosity]

I attached the file was there anything else I missed off that because that is all I can see from it.

Thanks

 

[Arc]

Still some files are missing. So the risk of not having a proper analysis is upto you only.

Anyway, test your HDD using Data Lifeguard Diagnostic for Windows. Take both the short test and the extended test. Let us know the results.
_____________________________________________

WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3685 errors : !cdfs (fffff880087e9000-fffff880087e9fff)

 

[Curiosity]

Both tests came through with a pass.

What information was missing? I ran the program and posted what it gave but if there is more I should give I'll happily provide it.

Thanks for the help

 

[Arc]

OK, nice to know that both the disc checks have passed.

If is BSODs again, follow both the options of the BSOD posting information and upload both the zips.

 

[Curiosity]

It crashed again today. I have attached a zip of the debug file and the zip archive the program creates to this post.

Sorry about missing out the second one the first time; I thought the files contained were the same.

Thanks

 

[Arc]

There is some serious HDD issue.

DISK_HARDWARE_ERROR: There was error with disk hardware

[COLOR=Red]3569 errors : !Ntfs[/COLOR] (fffff88001b07000-fffff88001b07fff)

If the HDD tests really passed, the next thing that should go is Acronis. Uninstall it, at least as a test. See how it goes.

Not directly related with the issue, but you have 25 startup entries which is a pure example of bad computing. Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept then restart.

 

[Curiosity]

I've done all that. Shall I wait to see if it happens again now?

 

[Arc]

After taking an action, we need to wait to see if it was able to add something positive to the situation.

 

[Curiosity]

The BSODs stopped for 2 days but last night and this morning they have been back. I've run the dump collating program again and attached the files.

 

[Arc]

[COLOR=Red]BugCheck F4[/COLOR], {3, fffffa8008c5ab30, fffffa8008c5ae10, fffff80003794130}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------

It is still a HDD related issue.

The HDD tests are passed, as you said. But Acronis is still there.

fltsrv Acronis Storage Filter Management c:\windows\system32\drivers\fltsrv.sys Kernel Driver Yes Boot Running OK Normal No Yes

I am not saying it with confirmation that it is Acronis that is causing the issue, but in this situation we need to let it go; to judge the situation. Any little malfunction from the part of the storage filter may cause this BSOD. We need to minimize this possibility.

A little cooperation from your part will be good for troubleshooting your issue.

 

[Curiosity]

Odd, I uninstalled it, but I think there were 2 forms of it or something because I definitely uninstalled some acronis software. Sorry about that.

 

[Curiosity]

It continued to bsod after uninstalling the rest of acronis. I figured it was about time I went on a bit of a spring clean and I uninstalled a load of random software I'd needed once and also DAEMON tools, which I remember reading was also a possible cause of some BSODs.

 

[Arc]

It continued to bsod after uninstalling the rest of acronis.

Let us see the dumps?
Blue Screen of Death (BSOD) Posting Instructions

Yes, Daemon tools is a very frequent BSOD causer. If you want to get rid of it, follow it:

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall the program at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

• Double click to open it.
• Click this button only:
• 
• If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

 

[Curiosity]

There was nothing detected. After all of that it still blue screened. there was no dump for the one today because the hard drive disconnected so it had nowhere to dump.

I removed my DVD drive because I was told some of the bsods were blamed on that, and I also swapped the cable of my HDD and the port into the motherboard.

The dumps attached are two from yesterday, as there are no dumps from today.

 

[Arc]

The dumps attached are two from yesterday, as there are no dumps from today.

Please follow the Blue Screen of Death (BSOD) Posting Instructions when you report a BSOD.

Those files will be needed, because the situation is still the same. It steadily reports HDD issue.

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  [COLOR=Red]Typically caused by
a bad block in the paging file or disk controller error.[/COLOR] Also see
KERNEL_STACK_INPAGE_ERROR.
[COLOR=Red]If the error status is 0xC000000E[/COLOR], 0xC000009C, 0xC000009D or 0xC0000185,
[COLOR=Red]it means the disk subsystem has experienced a failure.[/COLOR]
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc4000ca58, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffff[COLOR=Red]c000000e[/COLOR], [COLOR=Red]error status[/COLOR] (normally i/o status code)
Arg3: 00000001e8701860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8800194b898, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

ERROR_CODE: (NTSTATUS) 0x[COLOR=Red]c000000e[/COLOR] - A device which does not exist was specified.

[COLOR=Red]DISK_HARDWARE_ERROR: There was error with disk hardware[/COLOR]

[COLOR=Red][B]3569 errors : !Ntfs[/B][/COLOR] (fffff8800194b000-fffff8800194bfff)

 

[Curiosity]

Sorry, I'll just run that every time now.

 

[Arc]

tdrpman251 Acronis Try&Decide and Restore Points filter (build 251) c:\windows\system32\drivers\tdrpm251.sys Kernel Driver Yes Boot Running OK Normal No Yes

Now what??

You are not cooperating .....

 

[Curiosity]

I have been through my installed programs and nothing by acronis or related to it is in there.
Windows search comes up with nothing. I really don't know where this is