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[ThrashZone]

Yea but that does not address the odd "must paste key" to activate the silly program now does it
I guess I'll just have to ask on mbam forum and get a silly response and soon to follow locking of the question by you know who

 

[Lady Fitzgerald]

Nonsense. You are an ostrich.

No, I'm an emu (a chicken one)! :sa:

Not sure you will be able to watch this in the states...

:roflmao::roflmao::roflmao::roflmao::roflmao:

 

[Lady Fitzgerald]

Yea but that does not address the odd "must paste key" to activate the silly program now does it
I guess I'll just have to ask on mbam forum and get a silly response and soon to follow locking of the question by you know who

I agree it's quite odd that you have to paste it in but that doesn't bother me since that's how I prefer doing it (and usually do). What really annoys my tail feathers off is when I'm not allowed to paste in a key, especially when it is a really long one!

 

[DavidE]

And I'm quite happy to let you (and anyone else) be the guinea pig.

Yea, i'm now a guinea pig because of mistakes i made in my youthful days when i thought i know best

 

[ThrashZone]

Yea but that does not address the odd "must paste key" to activate the silly program now does it
I guess I'll just have to ask on mbam forum and get a silly response and soon to follow locking of the question by you know who

I agree it's quite odd that you have to paste it in but that doesn't bother me since that's how I prefer doing it (and usually do). What really annoys my tail feathers off is when I'm not allowed to paste in a key, especially when it is a really long one!

Yea I'm more likely to paste it too,
I was sent a pdf I imagine with the same info not sure I have never opened it to see,
I hate adobe produces
Point is if I simply use notepad I doubt pasting from that it would work :/

 

[Lady Fitzgerald]

Yea but that does not address the odd "must paste key" to activate the silly program now does it
I guess I'll just have to ask on mbam forum and get a silly response and soon to follow locking of the question by you know who

I agree it's quite odd that you have to paste it in but that doesn't bother me since that's how I prefer doing it (and usually do). What really annoys my tail feathers off is when I'm not allowed to paste in a key, especially when it is a really long one!

Yea I'm more likely to paste it too,
I was sent a pdf I imagine with the same info not sure I have never opened it to see,
I hate adobe produces
Point is if I simply use notepad I doubt pasting from that it would work :/

Curious. I love Adobe Acrobat Standard and PDFs; I depend heavily on PDFs.

I store keys on text files instead of, say, Word docs or PDFs, since I don't have to have a reader or creativity program of some kind installed to be able to access the keys. That comes in handy when working with a new system that hasn't had all my programs installed yet.

 

[DavidE]

Yea I'm more likely to paste it too,
I was sent a pdf I imagine with the same info not sure I have never opened it to see,
I hate adobe produces
Point is if I simply use notepad I doubt pasting from that it would work :/

I think pasting from notepad will work.
I bought retail boxed versions so i had no email or document i could copy from.
I manually key the id from the hardcopy printed license into notepad, then paste it into MBAM.
If it doesn't work, i change and fix the key in notepad, until it does work.
Then I save the file and have a valid key in a txt file and never have to manually re-enter it.

 

[DavidE]

Copying and pasting from a PDF or Word processor file probably has "formatting chars" you can't see.
Next time, copy from the PDF, paste into notepad, select and copy the notepad key, and paste that into MBAM.
Doing it that way should remove any "formatting chars".

 

[Phone Man]

One thing I have never understood about the activation of mbam premium is I must paste the key into the mbam box :/
It will no allow or will not activate by simply typing in the key
The id is okay to type in

What if the email is lost with the information

Never had a problem typing in the key on any of my systems. Go to MBAM Forum and see if they can help.

Jim

 

[Lady Fitzgerald]

Copying and pasting from a PDF or Word processor file probably has "formatting chars" you can't see.
Next time, copy from the PDF, paste into notepad, select and copy the notepad key, and paste that into MBAM.
Doing it that way should remove any "formatting chars".

You can also use CTRL/SHIFT/V to paste it in instead of right clicking or using V by itself. That will also remove any formatting.

 

[ThrashZone]

Yea the activation email with the info came from cleaver bridge not mbam so mbam might not be the best place to ask :/

 

[DavidE]

You can also use CTRL/SHIFT/V to paste it in instead of right clicking or using V by itself. That will also remove any formatting.

I didn't know that, i'll have to try it, thanks !

 

[MoxieMomma]

Of course one can manually enter the license ID and key to activate MBAM Premium.
I have done so on many rigs for many years.

As others have correctly pointed out, one rationale for encouraging a copy/paste from the sales email is to avoid making inadvertent alphanumeric character substitutions during a manual entry, e.g. "I" and "1", "S" and "5", "O" and "0", "B" and "8".
Such substitutions are the most common cause of activation errors.

However, yes, during copy/paste, there can be hidden "formatting chars", and/or the users sometimes add extra spaces or hyphens before or after the character strings.

Bottom line:
It is absolutely untrue that one "MUST" copy and paste the license ID and Key.
That method works best for some, while manual entry works best for others.

As far as the "lost email" scenario, if the license was purchased directly from the Malwarebytes online store, then one need only contact the e-commerce partner, cleverbridge. They can retrieve the info.
Their contact information is here: https://support.malwarebytes.org/cu...-license-key-or-confirmation-email-?b_id=6438
If the user purchased from a brick and mortar or from another online seller, then s/he would need to contact that seller for the license info.
Either way, it is suggested that the user always keep paper copies of the confirmation email, license info and sales transactions, for future reference.

Thank you,

 

[Lady Fitzgerald]

...it is suggested that the user always keep paper copies of the confirmation email, license info and sales transactions, for future reference.

Thank you,

Actually, as long as one's data has been properly backed up, it's not necessary to keep paper copies in most cases. I only keep paper copies of documents I absolutely have to have, such as home and car titles, birth certificates, receipts for warranties from companies that still anally and anachronistically require them for warranty claims, etc. I can keep all the paperwork I have to have paper copies of in a single envelope I keep in my safe deposit box at my credit union. Everything else has been digitized (I also digitize the paper copies I have to keep) and the originals destroyed.

 

[MoxieMomma]

^^ That sounds like a very robust and sound backup strategy, LF. ^^

I merely offered a suggestion that some folks -- particularly we old fogeys who still use paper for some things -- might find useful or handy.
It was not an official policy or procedure recommendation, nor was it intended to shift into a discussion of "backup plans" in general.

Thank you again,

 

[ThrashZone]

I believe I've tried both ways in the past using capitals and not and it made no difference in failing to activate,
Just a quirk in Cleaver bridges font as far as I can tell,
As long as I have the purchase reference numbers I can get the issue or email resent again if need be but it's just a weird situation I've noticed and reminded of if every time using the clean utility or complete reinstall of windows,
The bazar part is the ID works and the keys do not.
Cheers.

 

[jonnyhillow]

As long as i use capital letters Mbam premium always activates .

 

[ThrashZone]

Now I'm wondering if using a dash - is necessary :/
Doesn't seem consistent with the ID code ?

 

[A Guy]

MBAM has been rock solid after it's shaky start. I'm always one to want newer version, but don't think I'll inflict any grief on myself with a beta. Still can't use the latest version of MBAE without it blocking all my browsers. Don't need a repeat of that. A Guy

 

[1PW]

Still can't use the latest version of MBAE without it blocking all my browsers. Don't need a repeat of that. A Guy

Hello A Guy:

Please forgive me for going off-topic and stealing the thread of another member.

I strongly urge you to let @pbust (MBAE developer) know of your MBAE issue so you may have the exploit protections that hundreds of thousands of us enjoy now.

First, please read https://forums.malwarebytes.org/index.php?/topic/144403-readme-first-how-to-posts-here-need-to-include-mbae-logs/ then, if you are still interested, please open your own topic in https://forums.malwarebytes.org/index.php?/forum/126-anti-exploit-product-support/ where you could have your MBAE issue sorted out in short order.

Best wishes,

HTH