Computer keep failing to go to sleep...

[unko]

Hello, i have this issue : when the computer is put to sleep, it'll fail, resulting in me having to force shutdown & restart... RAM & disk space = plenty avalaible, always. Checked windows event log : i can see traces when computer go to sleep, but not error... So i'm stuck! Reinstall Windows? Already done.

 

[ICIT2LOL]

Unko mate what are your power option settings?
Still run these for starters

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html
in safe mode if necessary.

 

[unko]

Power option settings, which ones exactly..?

 

[ICIT2LOL]

Like the ones in my pic as you can see I have mine set to high power - click any of the other change settings and you can set sleep etc etc

 

[unko]

My power settings are "max performances" which means any sleep features are turned off".. Still don't see how it relates with the issue? That happened to me on another computer when i didn't had enough disk space (maybe 2GB) but here i got much more..

 

[ICIT2LOL]

Hum just trying to eliminate thats all try the scans mate it could just need a repair or someting.

 

[unko]

Still looking for a fix.. When that happens, if i wait, the computer will finally shut off and when rebooting, it'll says there was error 9F..

 

[unko]

This was never solved! Despite planar was changed.. I'm still looking for a fix, hope someone will have ideas..

 

[ICIT2LOL]

Sorry unko mate I thought the problem was fixed so this error just exactly does it show up as
ie 9???????? as you might imagine there are so many error codes - a pic of the screen would be good.

 

[Golden]

Still looking for a fix.. When that happens, if i wait, the computer will finally shut off and when rebooting, it'll says there was error 9F..

Sounds like a BSOD 0x9F........follow it:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

 

[unko]

Ok i'll do that, but first, please tell me : Will that kill explorer?

Empty the trash? Reboot? Anything else that may bother?

 

[ICIT2LOL]

Ok i'll do that, but first, please tell me : Will that kill explorer?

Empty the trash? Reboot? Anything else that may bother?

No mate it will just ,make a file that you send to us in a post just follow Golden's instructions if you are still worried about it post back

 

[unko]

Oh it just bother me to show off to much informations, even in PM.. Tell me, which of the logs are really important here?

 

[Layback Bear]

Let me explain how important those needed logs and information are.
They are what is used to give you guidance to help you solve your problem.

Without those logs and information you get guesses instead of guidance.

Please complete the request in Goldens post #10.

It's your computer make your choice.

 

[Golden]

Tell me, which of the logs are really important here?

All of them are equally important - no files, no solution possible.

 

[unko]

It's been a very long time maybe but i think i found the culprit and it's a software called "Replay Media Catcher", updating to another version solved it so far