Two Repeating Updates - KB3021952 & KB3032359

[tjg79]

Hello Forum,

The two updates described above keep repeating. I do a disk clean-up before each shutdown with Disk Cleanup and CCleaner. The updates had installed about four times each. They appear to install successfully each time.

I contacted MS tech support Friday and the support tech was unable to resolve the issue after deleting my update logs and running some utility software. The case was referred to a level two tech. Yesterday, the level two tech indicated that some services were corrupted and just initiated a repair install. I just completed the repair install with all the updates and the issue is still not resolved. The two updates of interest have loaded, successfully, at least five times each. I called MS again and they have scheduled a support session with a level two tech again for tomorrow.

Is anyone else having this issue?

I don't think it's a computer issue on my end. My system was running fine with the exception of these two updates and MS's solution was to reload the OS. I think it's a MS update issue as has happened in the past.

Regards

 

[zaqxsw]

Yes, same here on two different Win7 systems. Not only do KB3021952 & KB3032359 repeat, but so do KB3004375 and KB3031432. I've reinstalled all of these twice.

 

[Urthboundmisfit]

Same problem here...and the list is growing as we type

I posted on a "News" thread about it here: http://www.sevenforums.com/news/363755-march-10th-2015-windows-updates-6.html#post3024770

I have discussions/topics @Wincert.net & M$ Answers Community:
[14 mars 2015] Update list GDR pour Windows 7 SP1 x86/x64 (Fr-En-De-Es-It) - Page 23 - Windows 7 et 8 - WinCert.net Forums - Page 23
KB3023607 repeatedly removed by deepclean after - Microsoft Community

Several more related posts @M$ Answers.

Couple of users @BC having same issue here:
Windows update shows two updates need to be installed but already are - Windows 7
Windows update shows two updates need to be installed but already are - Page 3 - Windows 7

 

[SIW2]

Me too.

 

[tjg79]

These updates are IE11 cumulative security updates. I'm running Win 7 Pro x64. So, this issue may only be experienced by users running IE11 on Win 7 x64 and doing a disk clean-up.

 

[zaqxsw]

In Urthboundmisfit's post, his links references a connection with Microsoft's Disk Cleanup utility. This utility was updated last year to also clean-up old Window Update installations in the winsxs folder. It allowed me to get back over 1GB of disk space from winsxs. I run this after several reboots after any Windows Updates.

The link discussion mentioned that this utility may be causing the window update repeats, as some of the information about installed updates is being "cleaned". Makes sense to me. It also said the MS is looking at this.............

Thanks for the replies!

 

[laidbacktokyo]

These updates are IE11 cumulative security updates. I'm running Win 7 Pro x64. So, this issue may only be experienced by users running IE11 on Win 7 x64 and doing a disk clean-up.

this is the most exact description of a problem. both mentioned updates are being offered back to be installed (in smaller size) only after a Windows cleanup!

this odd issue is confirmed for 3 Win7 PCs both x64 & x86.

 

[mayflowers]

Not Always What It Appears to Be

I've experienced this issue as well. The updates say that they are for:
1) Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB3021952)
2) Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB3032359)

However, upon looking up the KB in Microsoft they are actually for:
1) Cumulative Security Update for Internet Explorer 10 for Windows 8 (KB3021952) Download Cumulative Security Update for Internet Explorer 10 for Windows 8 (KB3021952) from Official Microsoft Download Center
2) Cumulative Security Update for Internet Explorer 10 for Windows 8 (KB3032359)
https://www.microsoft.com/en-us/download/details.aspx?id=46072

So it looks like there is an issue with Microsoft sending an incorrect update to Windows 7. I would just hide them for now...

 

[Urthboundmisfit]

I've experienced this issue as well. The updates say that they are for:
1) Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB3021952)
2) Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB3032359)

However, upon looking up the KB in Microsoft they are actually for:
1) Cumulative Security Update for Internet Explorer 10 for Windows 8 (KB3021952) Download Cumulative Security Update for Internet Explorer 10 for Windows 8 (KB3021952) from Official Microsoft Download Center
2) Cumulative Security Update for Internet Explorer 10 for Windows 8 (KB3032359)
https://www.microsoft.com/en-us/download/details.aspx?id=46072

So it looks like there is an issue with Microsoft sending an incorrect update to Windows 7. I would just hide them for now...

KB3021952:
32 bit: Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB3021952)
64 bit: Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3021952)

KB3032359:
32 bit: Cumulative Security Update for Internet Explorer 11 for Windows 7 (KB3032359)
64 bit: Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3032359)

HTH

 

[jchris21]

I too have the same issue after running the disk cleanup utility with updates KB3004375 & KB3031432. Operating system is win7 home prem x64. I have installed the updates twice and they register as successful in the windows update log but the update utility still says they need to be installed. I have ran the miscrosoft windows update 'fix it' utility to no avail... An error in Microsoft coding of these updates most likely?

 

[zaqxsw]

More likely an error in the Disk Cleanup Utility that deletes the fact that these updates were installed. Install them and don't run Cleanup and they won't show up again.

I'm waiting for a few more updates to occur before I run the Disk Cleanup Utility again. Maybe they will fix it!

 

[Ex_Brit]

More likely an error in the Disk Cleanup Utility that deletes the fact that these updates were installed. Install them and don't run Cleanup and they won't show up again.

I'm waiting for a few more updates to occur before I run the Disk Cleanup Utility again. Maybe they will fix it!

This would appear to be the case. In my case I can find 8 instances of KB3021952 and 3032359 being installed over the last little while. Quite bizarre.


I hope MS fixes it.

 

[Urthboundmisfit]

Don't hold your breath IMHO...

More likely an error in the Disk Cleanup Utility that deletes the fact that these updates were installed. Install them and don't run Cleanup and they won't show up again.

I'm waiting for a few more updates to occur before I run the Disk Cleanup Utility again. Maybe they will fix it!

This would appear to be the case. In my case I can find 8 instances of KB3021952 and 3032359 being installed over the last little while. Quite bizarre.


I hope MS fixes it.

See my post here:

It's actually KB3023607 - Fixes TLS "Poodle" Vulnerability & was originally offered as a "child" package to Feb's KB3021952 Cumulative IE Update...but it broke many Cisco VPN's. It's also included in March KB3032359 Cumulative IE Update - Fixes 12 Vuln's including "Freak" vuln & also many non-security fixes. See DL page, actually 2 msu's if you dl/install manually:
View attachment 354628

See my post same thread as tblob: http://www.sevenforums.com/windows-...lling-recent-windows-updates.html#post3028584

• As long as (a) KB3032359 is listed in Installed Updates and (b) you stop using the "deepclean" (Windows Update cleanup) option when running Disk Cleanup, neither KB3032359 nor KB3021952 should be offered again via Windows Update or Automatic Updates.
• Alternately, you may hide KB3032359 & KB3021952 if still being offered as long as KB3032359 is already listed in Installed Updates
• [No, I dunno how MS "broke" it (Mine: Windows Update Cleanup Detection logic) but they did. We'll just have to wait until they fix it.]

My thread @ M$ Answers: KB3023607 repeatedly removed by deepclean after - Microsoft Community

Bottom line, if you're being re-offered these 2, Win Updt Cleanup is falsely detecting KB3023607 as "superseded", don't run WUC. If KB3032359 is listed in Installed Updates (NOT History) your Internet Ex-PLODE-r is "fully" patched

HTH

 

[Ex_Brit]

Yes I've quickly scanned all the threads here and at MS and elsewhere.
In installed updates, both listed as installed on 24 March, so all the subsequent so-called installations are hogwash.
I guess the cleanup utility needs patching, more-so than IE11.

 

[ThrashZone]

If you pass this test in Internet explorer that would be all that matters,
Besides if the updates show successful in installing I'd just hide them,
http://www.sevenforums.com/security...le-freak-encryption-flaw-too.html#post3018166

 

[Ex_Brit]

Exactly.

 

[pustekuchencake]

For me and others the problem has gone since May patch day! No more (old) updates after Windows clean up

Looks fine again: KB3032359 & KB3021952 - Keep re-presenting for installation but - Microsoft Community