Solved BSOD while Patching ArcheAge, caused by driver ntoskrl.exe

[HikariChino]

Removed the programs from Startup, and about to restart.

As for where the usb driver came from, Boyfriend says the driver disk that came with the motherboard; he built the pc.

After I restart, i will run sfc/scannow in command prompt and let you know what happened.

 

[HikariChino]

I don't know about Nvidia Streaming, but I did a search and removed my Xplit GameCaster if that's what you meant.

Message from sfc scan: Windows Resource Protection did not find any integrity violations.

 

[Boozad]

It seems strange a driver disk would have a more recent version of the driver than the support page. I'm tempted to ask you to remove the XHCI via Device Manager and see what driver Windows offers on a reboot.

 

[Boozad]

I have a slightly more recent version on my Sabertooth board.

View attachment 355412
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It may be worth checking the Intel site for a more recent version. Either way it's causing you problems.

 

[HikariChino]

Device Manager says I have an Intel 7 Series, so the most recent driver version is 1.0.10.255 to my 1.0.8.251, so I will install that.

 

[Boozad]

Create a Restore Point before you do.

 

[HikariChino]

Done, and restarted. Should I try booting up Archeage and see if I bsod now?

 

[Boozad]

Yep, go ahead.

 

[HikariChino]

Well I'm able to get into the game, figuring out the random ctd (crashes to desktop) which the forums claim to be game related.

I will try installing Sims 4 (since that was also causing a bsod as well) After I finish playing around with ArcheAge

 

[HikariChino]

Well there's a plus. No crashes so far on both games.

 

[HikariChino]

Just when I thought it was safe to go on the rift (League Of Legends)

I go to repatch League and watch Twitch at the same time, got bsoded, here ya go.

 

[Boozad]

Persistent little bugger this isn't it?

Your nVidia driver has been flagged again this time.

fffff880`0bcbf8c0  fffff880`04cfa771[COLOR=Red][B]*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0xcd771[/B][/COLOR]

1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`04c2d000 fffff880`05638000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        [COLOR=Red][B]Fri Mar 13 15:39:56 2015[/B][/COLOR] (550304CC)
    CheckSum:         009CE879
    ImageSize:        00A0B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Download this earlier version from here and follow NVIDIA Drivers - Avoid Problems for the cleanest possible install. Test for stability, if it still causes issues we'll look at stress testing the card.

 

[HikariChino]

When I try to install the driver you gave me, I recieved the following message: "this graphics driver could not find compatible graphics hardware"

Also, encountered 2 more for ya.

 

[Boozad]

I'm going to have to ask you to enable DV again, a driver is bugging out the system but it's not showing it's head again. This really is a tricky one.

 

[HikariChino]

Here ya go. Ran it for a few and then switched to safe mode to turn it off.

 

[Boozad]

OK, most of those dumps are 0x1A 0x41287 which means the internal memory management structures are corrupted. This is going to require a kernel memory dump. The other bugchecks are 0x50 which are pointing to hardware, but from the little I can glean out of those all I can see is the PTE being referenced is invalid.

I'm going to to ask some of the BSOD team to take a look in here, but I'll need you to set your system to record kernel dumps.

1. Open Advanced System Settings
2. Click on Settings in Startup and Recovery
3. Select the Small memory dump dropdown box and select Kernel memory dump

View attachment 355534​

   Note

Kernel memory dumps are usually very large files and cannot be uploaded to the forum. You'll need to upload kernel memory dumps to a file hosting site such as OneDrive.

 

[HikariChino]

So it looks like this, correct?

 

[essenbe]

Hello, HikariChino. Boozad asked that I look into this problem. He and I often do this with each other. I would like to ask a question or two and make a couple of suggestions if you don't mind. If I ask something that has already been answered, please excuse me. Why do/did you have MSI Live Update? According to your System Specs you have an Asus Motherboard.

Also, would you check and make sure you have the latest Firmware for your Intel SSD.

Please make sure you have a GPU Temp monitoring program and watch your GPU temps very closely. This test will make your GPU temps increase rapidly and very high. If the temps go too high, stop the test. I would like you to run the Furmark Video Stress test. (http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html) Please run it until your temps level out. Also watch for any Artifacts during the test. Once the test keeps running and you see your temps stable, you can stop the test. This normally happens within a few minutes.

On your Mechanical Hard drives, Please run Seatools for DOS. http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html#Part3. Please run the long and the short test.

Please also run Check Disk on your Mechanical hard drives. http://www.sevenforums.com/tutsearch.php?q=check disk

If you have any questions or do not understand anything, please feel free to ask. Neither I nor Boozad mind at all answering any questions.

 

[HikariChino]

The three times I ran Furmark, I get the following error (image sent). I did chkdisk on C:, dunno what I'm supposed to report on that.

I'm about to run the SeaTools tests since I'm about to go to bed.

As for the MSI files or whatever, I don't know where they came from. Boyfriend built the computer, so methinks it came from the new card he bought 4/1

 

[essenbe]

Is your computer overclocked? If it is, set everything back to defaults. Also, if you don't already have them, please download CPUz. Open it and post screenshots (http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html) of the CPU, Mainboard, Memory and SPD tabs. On the SPD tab, you can select each Dimm Slot with a dropdown in the upper left. Just post screenshots of the Dimm Slots that have ram in them. CPU-Z | Softwares | CPUID