Computer freezes, unable to boot back up.

Dabiri

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CPU: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
Motherboard: ASUSTeK Computer INC. P8P67-M
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Total Memory: 8.00 GB Usable: 7.98 GB
HDD: (1) WDC WD1002FAEX-00Z3A0 (2) Brother MFC-230C USB Device
Sound Card: (1) Realtek High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audio (4) NVIDIA High Definition Audio (5) NVIDIA High Definition Audio
Graphics Card: NVIDIA GeForce GTX 560 Ti
OS: Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1

Problem event name: Blue screen
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

BCCODE: 116
Bcp1: FFFFFA800B315010
BCP2: FFFFF8800F3F193C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS VERSION: 6_1_7601
SERVICE PACK: 1_0
PRODUCT: 768_1

FILES THAT HELP DESCRIBE THE PROBLEM
C:\Windows\minidump\072815-18532-01.dmp
C:\users\Roderyk\appdata\local\temp\WER-73538-0.sys data. xml

Whenever we boot up the computer we get some green lines going across the black screen and the motherboard window looks all messed up.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-8120 Eight-Core Processor
Motherboard
Acer Aspire M3450
Memory
16.00 GB
Graphics Card(s)
AMD Radeon HD 7600 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD20 EARX-22PASB0 SATA Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC/MS/MSPRO USB Device (5) Generic- SD/MMC USB Device (6) Generic- SM/xD-Picture USB Device
Hello and welcome Dabirir now first up mate take a a look at this
http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html

Then if you get the chance do these
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
&
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html



plus
Mate can wehave some system specs please as what you have posted gives us not that much towork with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs



 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
BSOD attachment
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-8120 Eight-Core Processor
Motherboard
Acer Aspire M3450
Memory
16.00 GB
Graphics Card(s)
AMD Radeon HD 7600 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD20 EARX-22PASB0 SATA Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC/MS/MSPRO USB Device (5) Generic- SD/MMC USB Device (6) Generic- SM/xD-Picture USB Device
Hello and welcome Dabirir now first up mate take a a look at this
http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html

Then if you get the chance do these
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
&
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html



plus
Mate can wehave some system specs please as what you have posted gives us not that much towork with and given there are so many manufacturers of components andconfigurations that do influence what goes on within any given machine and OS.
System Info - See YourSystem Specs




Is this good?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD FX(tm)-8120 Eight-Core Processor
Motherboard
Acer Aspire M3450
Memory
16.00 GB
Graphics Card(s)
AMD Radeon HD 7600 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD20 EARX-22PASB0 SATA Disk Device (2) Generic- Compact Flash USB Device (3) Generic- MS/MS-Pro/HG USB Device (4) Generic- SD/MMC/MS/MSPRO USB Device (5) Generic- SD/MMC USB Device (6) Generic- SM/xD-Picture USB Device
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