Solved BSOD when playing GTA 5, B02 (atikmpag.sys)

[Morsam]

Hello, im getting BSOD when playing games such as GTA5 and BO2, my pc will also randomly freeze for a couple of seconds when not playing games.

This pc is a store bought build. I have had these problems since I got it.
I have updated the graphic driver but to no help.


Please check the error report.

I would really appreciate your help.

 

[ICIT2LOL]

Hello and welcome morsam mate there is a driver problem with your graphicscard - first up I would try reseating it and then uninstalling the Catalyst CCand just install the device driver for your card. Go here and auto detectbecause I cannot make any sense of it http://support.amd.com/en-us/download/
I see you are running AVG too and to be honest am not a great fan and would never have it myself but it might be worth disabling it for the time being

DEFAULT_BUCKET_ID:  [/COLOR][COLOR=red]GRAPHICS_DRIVER_TDR_FAULT[/COLOR][/FONT][/SIZE]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]CUSTOMER_CRASH_COUNT:  1[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]BUGCHECK_STR:  0x116[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]CURRENT_IRQL:  0[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]STACK_TEXT:  
fffff880`03e75928 fffff880`04926134 : 00000000`00000116 fffffa80`0c6783b0fffff880`0482dc9c 00000000`00000000 : nt+0x735c0
fffff880`03e75930 00000000`00000116 : fffffa80`0c6783b0 fffff880`0482dc9c00000000`00000000 00000000`00000002 : dxgkrnl+0x5d134
fffff880`03e75938 fffffa80`0c6783b0 : fffff880`0482dc9c 00000000`0000000000000000`00000002 00000000`00000000 : 0x116
fffff880`03e75940 fffff880`0482dc9c : 00000000`00000000 00000000`0000000200000000`00000000 00000000`00000000 : 0xfffffa80`0c6783b0
fffff880`03e75948 00000000`00000000 : 00000000`00000002 00000000`0000000000000000`00000000 fffff880`04925e3e : atikmpag+0xcc9c[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]

[COLOR=#000000][SIZE=3][FONT=Times New Roman]STACK_COMMAND:  kb[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]FOLLOWUP_IP: 
atikmpag+cc9c
fffff880`0482dc9c 4883ec28       sub     rsp,28h[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]SYMBOL_STACK_INDEX:  4[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]SYMBOL_NAME:  atikmpag+cc9c[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]FOLLOWUP_NAME:  MachineOwner[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]MODULE_NAME: atikmpag[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[SIZE=3][FONT=Times New Roman][COLOR=#000000]IMAGE_NAME:  [/COLOR][COLOR=red]atikmpag.sys[/COLOR][/FONT][/SIZE]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[COLOR=#000000][SIZE=3][FONT=Times New Roman]BUCKET_ID:  WRONG_SYMBOLS[/FONT][/SIZE][/COLOR]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[SIZE=3][FONT=Times New Roman][COLOR=#000000]FAILURE_BUCKET_ID:  [/COLOR][COLOR=red]WRONG_SYMBOLS[/COLOR][/FONT][/SIZE]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[SIZE=3][COLOR=#000000][FONT=Times New Roman]ANALYSIS_SOURCE:  KM[/FONT][/COLOR][/SIZE]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[SIZE=3][COLOR=#000000][FONT=Times New Roman]FAILURE_ID_HASH_STRING:  km:wrong_symbols[/FONT][/COLOR][/SIZE]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[SIZE=3][COLOR=#000000][FONT=Times New Roman]FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}[/FONT][/COLOR][/SIZE]
[FONT=Times New Roman][SIZE=3][COLOR=#000000][/COLOR][/SIZE][/FONT]
[SIZE=3][COLOR=#000000][FONT=Times New Roman]Followup: MachineOwner
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[Morsam]

Thanks

 

[ICIT2LOL]

Thanks

So can I assume it fixed the problem??

 

[Morsam]

Hello, i tested it yesterday and I havent gotten BSOD yet, so I think the problem is fixed

 

[ICIT2LOL]

Well that is really good news Morsam