Solved ATI HDMI output is unplugged

[thelma]

Yes I can and I have done. I looked at all my updates, but that one was not with it.

Perhaps they changed the number, as all my updates came in one go on the 28 of maI 2015 after this disaster of an reinstall with DELL DATASAFE.

But I cannot look for new updates. Windows update won't let me for some reason.

I will now go and check what else I cannot open.

 

[thelma]

Yeah well there were lists of passwords that different manufacturersuse and some were actually pretty non-guessable and some very case sensitivebut what surprised me the most was that a company such as Dell that has thesetop end machines had a password that was so simple.

The second one sounds a tad better albeit rather bitty.
In Youtube there loads of BIOS password removal vids but which one is best is debatable.

When I was looking for stuff that would help her I found this on wikihow, now I'm not sure if it is legit but I was thinking about if method 2 would be worth a go..

3 Ways to Break a BIOS Password - wikiHow

I cannot use the second possibility bacause I never see "System disabled with a number ".
I can try 3000 diferent passwords ( and have done by now I think ) and never see this.

 

[ICIT2LOL]

Hum this is such a problematical one Thelma the BIOS password seems to me to be one that can only be fixed by fitting a new BIOS chip in that machine - not a viable option because of the cost even if possible.

The updates I am at a loss as to why you cannot see the latest ones - I don't know if I mentioned it before maybe a clean up of the updates l"leftovers" might improve things.

Start > Computer > C: drive > Properties > Disk clean - let that run and it will give you a second option - Clean up system files > click that > it will then run a small window and then go to the screen in pic 4 > click OK and the small window will ask if you want to do it > click Delete files and it will then go ahead and get rid of update scraps plus other clutter. I have done a series of pics I hope might help if not post back if you don't want to do this then hold off.

 

[GokAy]

Windows Update is acting up, right?

http://www.sevenforums.com/tutorials/91738-windows-update-reset.html - Option 2

 

[thelma]

Well, there you really did a lot of work for me again, thanks so much !

I will have to study all this and do it for sure.

Now, I will be on the road for a while, going to my native Holland for the first time since 6 years. Then I took my mum to France to live her last 10 months under my roof. ( only child)

I will not be in reach of wifi for about a week I think, so if you don't hear anything you know why.

I cannot use any trouble shooting, but I can still restore, so I did that just before now.

Windows defender does not work, but I can get on line and see my E-mail.

Again, thank you so much for all your help and patience with me,

Thelma

 

[thelma]

Windows Update is acting up, right?

http://www.sevenforums.com/tutorials/91738-windows-update-reset.html - Option 2

Hello Gokay,

Thanks for your message, as you can read in my answer to John, I am on the road for a while and probably without wifi, so I try your suggestion for sure, but will not be able to communicate.

Cheers,
Thelma

 

[ICIT2LOL]

Sorry to hear about your mum Thelma and by the by I ma an ex pat Englishman so come from near you.

Now if you are after some security take a look at this lot there is a load of freebies in this just go through the real time listings but my advice steer clear of the AVG Ad Aware and lesser known stuff - if unsure ask us. Free Windows Desktop Software Security List | Gizmo's Freeware

 

[thelma]

Hello,

I am back in a very hot Alpbach in Tirol Austria.
All of Europe is in the middle of a heat wave and it smells here everywhere of sweet hay!

I took you'r advice, John and bought on a flee market in Maastricht for 5 euro a set of Medion life speakers and the sound is great !

I have made a reservation for windows 10 after reading on SevenForums about it, to perhaps use in the future, but I am worried that my laptop will be to dated for the switch.

There is still something straingh going on. I cannot update, cannot install windows defender " a problem causes this service program to stop". When I try to start it the page freezes !
Will have to read up about that problem, but I think I will now close this thread having fixed the sound problem with the speakers.

Many thanks to my briljant helpers, specially ICIT2LOL.

 

[ICIT2LOL]

Hmm don't know about this last set back Thelma maybe a sfc and chkdsk might be in order - at least it cannot do any harm and do them in safe mode too

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2

 

[thelma]

Hi, I have done the sfc/scannoView attachment sfcdetails.txtw 4 times and I will try to send the CBS log of the last one with this mail

 

[thelma]

I did not send that CBS Log the good way I think, so I try again.

I have now put it in my documents, so I should be able to send it with this as an attachment.

I think it worked. I also did the disck cleanup, therefore I had to restart, does that also give a log ?

This disck cleanup I had naver managed to do before, GREAT !

 

[NoelDP]

The SFCDETAILS file reveals the following problems...

2015-07-03 16:02:07, Info                  CSI    0000037f [SR] Repairing 13 (0x000000000000000d) components
2015-07-03 16:02:07, Info                  CSI    00000380 [SR] Beginning Verify and Repair transaction
2015-07-03 16:02:07, Info                  CSI    00000382 [SR] Cannot repair member file [l:20{10}]"pcasvc.dll" of Microsoft-Windows-Application-Experience-Program-Compatibility-Assistant, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:07, Info                  CSI    00000384 [SR] Cannot repair member file [l:24{12}]"audiosrv.dll" of Microsoft-Windows-Audio-AudioCore, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:08, Info                  CSI    00000386 [SR] Cannot repair member file [l:24{12}]"cryptsvc.dll" of Microsoft-Windows-cryptsvc-dll, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:08, Info                  CSI    00000388 [SR] Cannot repair member file [l:24{12}]"FntCache.dll" of Microsoft-Windows-DirectWrite-FontCache, Version = 7.1.7601.18834, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:08, Info                  CSI    0000038a [SR] Cannot repair member file [l:16{8}]"http.sys" of Microsoft-Windows-HTTP, Version = 6.1.7601.18772, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:08, Info                  CSI    0000038c [SR] Cannot repair member file [l:36{18}]"ieetwcollector.exe" of Microsoft-Windows-IE-IEEtwCollector, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:09, Info                  CSI    0000038e [SR] Cannot repair member file [l:24{12}]"ie4uinit.exe" of Microsoft-Windows-IE-Setup-Support, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:09, Info                  CSI    00000390 [SR] Cannot repair member file [l:22{11}]"ieframe.dll" of Microsoft-Windows-ieframe, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:09, Info                  CSI    00000392 [SR] Cannot repair member file [l:20{10}]"PEAuth.sys" of Microsoft-Windows-PEAuth, Version = 6.1.7601.18741, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:09, Info                  CSI    00000394 [SR] Cannot repair member file [l:22{11}]"credssp.dll" of Microsoft-Windows-Security-CredSSP, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:10, Info                  CSI    00000396 [SR] Cannot repair member file [l:22{11}]"wuaueng.dll" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7601.18804, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:10, Info                  CSI    00000398 [SR] Cannot repair member file [l:20{10}]"winsrv.dll" of Microsoft-Windows-Winsrv, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-03 16:02:10, Info                  CSI    0000039a [SR] Cannot repair member file [l:22{11}]"ieframe.dll" of Microsoft-Windows-ieframe, Version = 11.2.9600.17843, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I'll post a fix protocol when I can get to it (there are many others waiting! )

 

[thelma]

Thanks a lot Noel,

I am not stressed, nice to know you want to help me, as you did before !

Perhaps this will solve also some of my problems from the very start. Something went alfull wrong when I did this Dell restore.

Still, I have my photo's back, I can get on the internet, I can recieve and send E-mails, and now ( with my external speakers ) for 5 Quit, the sound is beter than ever before !!!!

Tell you what, this laptop has been trough some mightmares with me .....

Thelma

 

[NoelDP]

I've uploaded a file - tlmaa.zip - to my OneDrive at Noel's OneDrive

Please download and save it.

Right-click on the saved file and select Extract all...

Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that

You'll have to log in with your username and password.
Pick the option to use a Command Prompt

At the prompt type
DIR C:\tlmaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\tlmaa
or
DIR E:\tlmaa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\tlmaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time) and when the prompt returns, type

EXIT

and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt

then reboot and upload the new CBS.log file to your reply

 

[thelma]

Ok NoelDP,

I did all you proposed. There wasone thing I found confusing ( sorry I am absolutly new in all this and have dislexia)

The "change the target to C:\ " and then click on extract.

Anyway here is the CBS log, hope I did it the good way ;

 

[thelma]

Hello Noel PD,

I know you are massively occupied on this forum with people that are much more capable of following your instructions than me, but I did understand it all exept the "change the target " bit mentioned in my message before.

If you have a bit of time can you please tell me exactly what to do there ?

Then I try the hole lot once more.

All ready thanks so much,

Thelma

 

[NoelDP]

Sorry - I must have missed the notification

All thirteen errors are still present in the Sfcdetails log, which probably means that you made an error in the copying.

I'll post an alternative fix method later for you.

 

[thelma]

Sorry Noel DP, I realize, I spelled your name wrong, I am a terrible dislectix

Thelma

 

[NoelDP]

Sorry about the delay!

Please download SFCFix from here... http://www.sysnative.com/niemiro/apps/SFCFix.exe and save it to your desktop (we'll need it later anyhow, I think)

I've uploaded a file - SFCFix.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Open the SFCFix location in Windows Explorer - and drag the SFCFix.zip file over onto the SFCFix.exe file - this should force SFCFix to run the file
It will create a new log file (SFCFix.txt) - please upload that.
*
Now run the CheckSUR tool again (it may take a while)
*
Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[thelma]

Solved ATI HDMI output is unplugged

Hi Noel,

I happen to pass by accident on this thread. I never did see your last answer with instructions before ? :shock:

Weird

I like to try your suggestions, but cannot open them, probably to old ?