Latest version Mbam not acting correctly on user account.

jonnyhillow

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I installed the latest version and did a proper removal process and reinstall according to Mbams recommendations .

In my admin account it works perfectly , no issues but when i go to my user account i still get the "your system is not protected" and turning protection on fails as well .

Any ideas

Thanks
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz6.00 GBIntel(R) HD Graphics 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Asus laptop U56E
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz
Motherboard
ASUSTeK Computer Inc. U56E
Memory
6.00 GB
Graphics Card(s)
Intel(R) HD Graphics 3000
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD6400BPVT-80HXZT3
I installed the latest version and did a proper removal process and reinstall according to Mbams recommendations .

In my admin account it works perfectly , no issues but when i go to my user account i still get the "your system is not protected" and turning protection on fails as well .

Any ideas

Thanks

Those issues were supposed to have been fixed in 2.2.0.1024.

Issues Fixed:
Fixed several issues related to updating databases in a limited user account
Improved messaging in limited user accounts when an action requiring Admin privileges is attempted

And we haven't seen any reports to the contrary yet, at least at the forum.
In fact, many who had originally reported the issues with LUA real-time protection and updating now report that they are resolved with 2.2.0

So, there might be something else going on with your system.
I would be happy to help you troubleshoot here.
BUT it would be much more efficient (and helpful) if you could post over at the MBAM forum.
That way, the Product Team/Devs/QA Team could participate.

Assuming that you cleanly installed 2.2.0.1024 from an ADMIN account using "best practices", and assuming that rebooting the system does not resolve the issue, then I suggest that you might want to please start a new post over in the MBAM Help Section.

We will be happy to assist you over there.

Thanks,
 

My Computer My Computer

At a glance

OEM Windows 7 Ult (x64) SP1Intel Core-i7 3770 @ 3.4 GHz16 GB DDR3 SDRAM @ 1333 MHzNVidia GeForce GT620 1 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
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