Windows 7, and system restore not working, for some reason.

[acillatem]

Helping my with with a freezing, occasional BSOD issue
http://www.sevenforums.com/general-...after-having-been-asleep-occasional-bsod.html

and for the heck of it, tried system restore, and got the message you see attached, and it's the same with any restore point I try. It will let me undo any attempt, after giving me that message, for whatever it's worth. It would be nice if it worked properly, so any suggestions?

 

[scr]

What Anti Virus are you using? I've had the issue and it was caused by my AV's self protection.

 

[acillatem]

What Anti Virus are you using? I've had the issue and it was caused by my AV's self protection.

NOD32. I was wondering about that, especially after a google search, I didn't find this exact issue, but quite a bit about AV programs causing problems with system restore.

Would disabling it and trying work, or would I have to uninstall it to try?

 

[acillatem]

I just tried system restore on my computer, exact same AV program, and no problems. I have Windows 7 Ultimate, and she has Windows 7 Home Premium, but I doubt that would make much difference, especially in this case.

 

[scr]

What Anti Virus are you using? I've had the issue and it was caused by my AV's self protection.

NOD32. I was wondering about that, especially after a google search, I didn't find this exact issue, but quite a bit about AV programs causing problems with system restore.

Would disabling it and trying work, or would I have to uninstall it to try?

You may be able to disable it and try. I just go in to Safe Mode and do the restore. The issue here is that you can not undo a restore when made in safe mode as far as I know.

Are you using just the Eset AV or Eset Smart Security? What version are you using?

 

[acillatem]

What Anti Virus are you using? I've had the issue and it was caused by my AV's self protection.

NOD32. I was wondering about that, especially after a google search, I didn't find this exact issue, but quite a bit about AV programs causing problems with system restore.

Would disabling it and trying work, or would I have to uninstall it to try?

You may be able to disable it and try. I just go in to Safe Mode and do the restore. The issue here is that you can not undo a restore when made in safe mode as far as I know.

Are you using just the Eset AV or Eset Smart Security? What version are you using?

Just the AV, and it's version 8.0.319.0

I shouldn't have to go into safe mode to do a restore, but I have to actually see if the AV is the problem.

Like I said, I don't have a problem with my computer. Strange.

 

[scr]

I am using Eset Smart Security and I understand that you can disable HIPS protection and it will complete the restore. I haven't used NOD32 AV for a number of years and really can't speak of it specifically.

While I still do restore points from time to time but now I rely more on Drive Images. It takes about 10 minutes to create and about that to restore.

You could post a question over at the Eset Forums: https://forum.eset.com/forum/24-eset-nod32-antivirus/

 

[acillatem]

I am using Eset Smart Security and I understand that you can disable HIPS protection and it will complete the restore. I haven't used NOD32 AV for a number of years and really can't speak of it specifically.

While I still do restore points from time to time but now I rely more on Drive Images. It takes about 10 minutes to create and about that to restore.

You could post a question over at the Eset Forums: https://forum.eset.com/forum/24-eset-nod32-antivirus/

But, I have the same exact program, HIPS enabled, and always have, and I never have a problem with system restore.

 

[AddRAM]

Why are you relying on system restore, you should be making disk images.

 

[acillatem]

Why are you relying on system restore, you should be making disk images.

Because that's what I've always done, and it's worked fine. The fact of the matter is, something IS wrong with the system restore, and I'm trying to figure out to resolve it. It's my wife's laptop, and she's not going to make disk images. She's just not.

That said, what is involved in doing that? I know what the concept is, but is there a simple procedure? I'm all ears.

But I'd still like to figure out why the restore is acting the way it is, for her sake. It's just easier.

 

[scr]

Why are you relying on system restore, you should be making disk images.

Because that's what I've always done, and it's worked fine. The fact of the matter is, something IS wrong with the system restore, and I'm trying to figure out to resolve it. It's my wife's laptop, and she's not going to make disk images. She's just not.

That said, what is involved in doing that? I know what the concept is, but is there a simple procedure? I'm all ears.

But I'd still like to figure out why the restore is acting the way it is, for her sake. It's just easier.

Are you currently backing up your systems?

I truly believe that Disk Imaging is far superior to MS Restore Points. Give this a read:
http://www.sevenforums.com/backup-restore/43219-image-your-system-free-macrium.html

 

[Layback Bear]

acillatem are your (My System Specs) from the troubled computer?

I use System Restore Points and Macrium. One does not replace the other.
I find both can be useful when needed.


Open the cmd prompt as admin and type this.
vssadmin list shadows and hit (enter) or you can copy and past the one I just typed above and high lighted.

How many restore points do you see?

Lets try to keep the little lady happy and figure out this problem with Restore Points.

 

[acillatem]

Why are you relying on system restore, you should be making disk images.

Because that's what I've always done, and it's worked fine. The fact of the matter is, something IS wrong with the system restore, and I'm trying to figure out to resolve it. It's my wife's laptop, and she's not going to make disk images. She's just not.

That said, what is involved in doing that? I know what the concept is, but is there a simple procedure? I'm all ears.

But I'd still like to figure out why the restore is acting the way it is, for her sake. It's just easier.

Are you currently backing up your systems?

I truly believe that Disk Imaging is far superior to MS Restore Points. Give this a read:
http://www.sevenforums.com/backup-restore/43219-image-your-system-free-macrium.html

I'm not currently backing up my systems, and I know that's not good. Just something I've never done. I keep stuff I don't want to lose on flash drives and whatnot, but that's about. I know....not a good habit, but I'd like to try and break that habit. I'll check out that link.

 

[acillatem]

acillatem are your (My System Specs) from the troubled computer?

I use System Restore Points and Macrium. One does not replace the other.
I find both can be useful when needed.


Open the cmd prompt as admin and type this.
vssadmin list shadows and hit (enter) or you can copy and past the one I just typed above and high lighted.

How many restore points do you see?

Lets try to keep the little lady happy and figure out this problem with Restore Points.

Thanks. And yes, the specs are from her computer.

I will run that command in a bit, and thank you.

 

[acillatem]

acillatem are your (My System Specs) from the troubled computer?

I use System Restore Points and Macrium. One does not replace the other.
I find both can be useful when needed.


Open the cmd prompt as admin and type this.
vssadmin list shadows and hit (enter) or you can copy and past the one I just typed above and high lighted.

How many restore points do you see?

Lets try to keep the little lady happy and figure out this problem with Restore Points.

Here's what I got when I ran that command.

 

[Layback Bear]

What you could try is make another Restore Point manually and see if Window 7 likes that one.
If a Restore Point is corrupted many times it will not work.

Before you do that complete the tutorial to see if Windows 7 System Files are as they should be.

By Brink:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

This tutorial by Brink should help with Restore Points.

http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

**Please list all security program used on the computer. Could you also list all the TuneUp, CleanUp, type programs that are used.

 

[acillatem]

What you could try is make another Restore Point manually and see if Window 7 likes that one.
If a Restore Point is corrupted many times it will not work.

Before you do that complete the tutorial to see if Windows 7 System Files are as they should be.

By Brink:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

This tutorial by Brink should help with Restore Points.

http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

**Please list all security program used on the computer. Could you also list all the TuneUp, CleanUp, type programs that are used.

We just posted SFC results the other day, in this thread
http://www.sevenforums.com/general-...after-having-been-asleep-occasional-bsod.html
which is how I found out system restore wasn't working. I don't think the two issues are related, just coincidental, in my opinion. Anyway, I've attached those results here too.

Oh....and other than any of the Windows disk cleanup and whatnot, that laptop only has NOD32 AV.

 

[Layback Bear]

All I need to see is one of these from your system.
From my system is below.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\System32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\System32>

 

[acillatem]

All I need to see is one of these from your system.
From my system is below.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\System32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\System32>

Oh I see what you're saying. When I did the other day, for the other issue, it said it found some corrupt files it couldn't fix. I didn't copy and paste that, I got that report you see in the previous post. Does that not tell you anything?

Now her laptop is freezing when it's not asleep, so we have another issue we didn't have before, so we're not sure what the hell is wrong with it.

 

[Layback Bear]

I would suggest not using Sleep or Hibernation until we get your Restore Point problem fixed.

Did you or did you not create your own new Restore point?

System Restore Point - Create

Completing this Tutorial by Golden would also give some useful information.

http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html


***Have you been monitoring your laptop temperatures?

***How old is this laptop?

***When was the last time the inside of the laptop was cleaned?