Repair your computer option not working (restoring factory backup)

[Bleo]

The main problem is, that when I F8, I cannot use the "Repair my Computer" option, it just loads windows..... like the person that originally started this thread....

 

[Kaktussoft]

There is only 1 winpe option in the bootmenu. You saw "windows loading files" so that at least starts.
But WHY.... do you want the factory defaults back???

 

[Bleo]

Startup repair is not even working now.... I need to format it and set it back to default to get rid of a few problems.......

 

[Kaktussoft]

If you do a "factory restore" you get the situation as it was when you bought it!! All personal files willt be gone! Do you have backups of them?

Why not do a clean install? As an extra bonus.... you don't get the bloatware then

 

[Bleo]

"factory restore" you get the situation as it was when you bought it!!" That is correct, that is what I want!

 

[Kaktussoft]

"factory restore" you get the situation as it was when you bought it!!" That is correct, that is what I want!

I cannot fix that. I can only give you a perfectly working win7 default install. Why do you want the extra free stupid bloatware?
Driver here btw Product Support | Dell US

 

[Bleo]

The bloat ware and mess I don't mind but it did have office and all preinstalled...

 

[Bleo]

anyone home, this morning? :huh:

 

[AddRAM]

The office was more then likely just a trial version, unless you have a key to activate it.

A clean install is way better then a factory restore, but then you will have to hunt down a few drivers.

But the decision is ultimately yours, a factory restore will be much faster for you if you just aren`t in the mood


Coming to you Live from Zorin OS 11

 

[Bleo]

The office was more then likely just a trial version, unless you have a key to activate it.

A clean install is way better then a factory restore, but then you will have to hunt down a few drivers.

But the decision is ultimately yours, a factory restore will be much faster for you if you just aren`t in the mood


Coming to you Live from Zorin OS 11

I'd love to, but my laptop will not run the "repair your computer" option nor will it let me use the Dell DataSafe Local Backup to reset it to factory.... it's grayed out.... even after I forked out the money to get the premium update of the Local Backup.....

 

[Bleo]

as you can see the options are grayed out here where I cannot even access them, let alone the other problems I had trying to follow Kaktussoft's suggestions...

 

[AddRAM]

But aren`t you already in windows there, isn`t there an option on the boot screen to do a factory restore before it even gets to windows ?

Do you have a Recovery partition ? That`s insane, you paid for a program you can`t even use.

Get on the horn with the manufacturer.

This is another example of why it`s so important to create disk images, it could have saved you here.

 

[Bleo]

I do have a recovery partition, and when I went to F8 -> Repair my computer.... it would just load windows..... after I got done with Kaktussoft's help, I got 2 more options other than windows 7 to boot..... something called bcdedit.....

 

[Bleo]

I took it over to my cousin's house last night hoping he could help, but it was to no avail....... he did pull up some information, NO IDEA HOW HE DOES IT, but he pulled up the windowsre file info and he said some the info was 0'd Out displaying 000000000000 and etc....

 

[Bleo]

Anyone on, still willing to help a little?

I even formatted and got a disk and re-installed and I'm still having issues with "repair my computer" and now having multiple selections upon turning on the computer, instead of just loading windows.......


Hell I will give anyone willing to help, remote access to my pc, if they think they can fix it.....

 

[Kaktussoft]

@bleo: please do the bcd command again and post output.

 

[Bleo]

Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {603e243c-ebc3-11e0-8a4a-99837813cf9e}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30

Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-US
inherit {bootloadersettings}
recoverysequence {fa31ae40-04bd-11e6-b409-f04da2670f91}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {603e243c-ebc3-11e0-8a4a-99837813cf9e}
nx OptIn

Windows Boot Loader
-------------------
identifier {fa31ae40-04bd-11e6-b409-f04da2670f91}
device ramdisk=[C:]\Recovery\fa31ae40-04bd-11e6-b409-f04da2670f91\Winre.wim,{fa31ae41-04bd-11e6-b409-f04da2670f91}
path \windows\system32\winload.exe
description Windows Recovery Environment
inherit {bootloadersettings}
osdevice ramdisk=[C:]\Recovery\fa31ae40-04bd-11e6-b409-f04da2670f91\Winre.wim,{fa31ae41-04bd-11e6-b409-f04da2670f91}
systemroot \windows
nx OptIn
winpe Yes

Resume from Hibernate
---------------------
identifier {603e243c-ebc3-11e0-8a4a-99837813cf9e}
device partition=C:
path \Windows\system32\winresume.exe
description Windows Resume Application
locale en-US
inherit {resumeloadersettings}
filedevice partition=C:
filepath \hiberfil.sys
debugoptionenabled No

Windows Memory Tester
---------------------
identifier {memdiag}
device partition=\Device\HarddiskVolume1
path \boot\memtest.exe
description Windows Memory Diagnostic
locale en-US
inherit {globalsettings}
badmemoryaccess Yes

EMS Settings
------------
identifier {emssettings}
bootems Yes

Debugger Settings
-----------------
identifier {dbgsettings}
debugtype Serial
debugport 1
baudrate 115200

RAM Defects
-----------
identifier {badmemory}

Global Settings
---------------
identifier {globalsettings}
inherit {dbgsettings}
{emssettings}
{badmemory}

Boot Loader Settings
--------------------
identifier {bootloadersettings}
inherit {globalsettings}
{hypervisorsettings}

Hypervisor Settings
-------------------
identifier {hypervisorsettings}
hypervisordebugtype Serial
hypervisordebugport 1
hypervisorbaudrate 115200

Resume Loader Settings
----------------------
identifier {resumeloadersettings}
inherit {globalsettings}

Device options
--------------
identifier {fa31ae41-04bd-11e6-b409-f04da2670f91}
description Ramdisk Options
ramdisksdidevice partition=C:
ramdisksdipath \Recovery\fa31ae40-04bd-11e6-b409-f04da2670f91\boot.sdi

 

[Bleo]

I stayed up late till about 6am my time.... I seemed to have lost my recovery partition in the process...


The Repair and all work now and I'm not getting multiple boot options now.... I guess thats a plus at least...

 

[Kaktussoft]

Is win7 working fine? Device manager doesnt display any errors? Press f8 on boot. What happens? Post relevant screenshots

 

[Kaktussoft]

Multiple boot options?