Computer constantly crashing on start up (WEHSW)

sputnikthegreat

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I want to point out, it crashes AFTER logon. A black screen with prompt saying "Windows explorer has stopped working"

I'm using Windows 7 64BIT

Hello! This is my first time here, I decided to create my own thread due to other threads not having anything related to the issue I'm having.

So the issue started soon after I installed OldNewExplorer 1.1.8 - StartIsBack+ - MSFN

It's not a virus at all, it just turns out it's for Windows 8. Safe mode does not work, crashes too. I have some computer knowledge. Been researching a solution for hours, this is my last resort. Help would be appreciated.
(I've created multiple restore points before doing anything related to install the theme, I couldn't find the restore points in system repair settings.)
 

My Computer My Computer

At a glance

Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit
Welcome to the forums sputnikthegreat!

I'm assuming you've rebooted of course. Have you considered a repair install? It will save all your files and restore windows to its pristine condition. Heres a link to our tutorial on how to do that if you haven't before :

http://www.sevenforums.com/tutorials/3413-repair-install.html
 

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Welcome to the forums sputnikthegreat!

I'm assuming you've rebooted of course. Have you considered a repair install? It will save all your files and restore windows to its pristine condition. Heres a link to our tutorial on how to do that if you haven't before :

http://www.sevenforums.com/tutorials/3413-repair-install.html

Thank you, that's what I needed. I will immediately post a reply of the results after I have completed the repair install, thank you indianacarnie.
 

My Computer My Computer

At a glance

Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit
Welcome to the forums sputnikthegreat!

I'm assuming you've rebooted of course. Have you considered a repair install? It will save all your files and restore windows to its pristine condition. Heres a link to our tutorial on how to do that if you haven't before :

http://www.sevenforums.com/tutorials/3413-repair-install.html

Hello, I haven't tried repair install. But after reading it for abit, it does require a windows 7 disc, with the same edition as the windows I have. But I do not have that disc, I'm not entirely sure what to do.
 

My Computer My Computer

At a glance

Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit
Try typing Windows Explorer in your start menu search box and right click on it, select "properties" and go to previous versions and choose the original version (probably the oldest one) and click restore.

If that does not work then you can try getting a .iso of your version of 7 here to try the repair install :

https://www.microsoft.com/en-us/software-download/home
 

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Try typing Windows Explorer in your start menu search box and right click on it, select "properties" and go to previous versions and choose the original version (probably the oldest one) and click restore.

If that does not work then you can try getting a .iso of your version of 7 here to try the repair install :

https://www.microsoft.com/en-us/software-download/home

Oh, the issue is there is no start menu, just a black screen and a menu that says Windows Explorer has stopped working, it is possible for me to use windows task manager but it crashes when I try to task new a app, ex: controller.exe
 

My Computer My Computer

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Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit
I thought so but figured it was worth a try. You still have your license key correct? It will be on a sticker on the back or bottom of your machine. Use that to download the .iso file from the link I gave you, then you can do a repair install.
 

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
I thought so but figured it was worth a try. You still have your license key correct? It will be on a sticker on the back or bottom of your machine. Use that to download the .iso file from the link I gave you, then you can do a repair install.

I understand, but wouldn't I need to burn it on a disc? I have a usb, if that could work. I'm wondering why the restore points I have created and previous ones aren't there? Maybe if there is a way to fix that issue, I could be able to restore back and everything would be good. Is there a fix for the restore points not showing? Or possibly enabling them from cmd? I might have kept them disabled but I'm not entirely sure.
 

My Computer My Computer

At a glance

Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit
Yes a usb stick will work just fine, faster in fact.

You can try also booting into safe mode with command prompt. Click enter , select your User Account. A Command Prompt window should open. Type "rstrui.exe" (without the quotation marks) and press enter. System restore will open, select restore my computer to an earlier time, click next. Choose your restore point.

If you have restore points this should do it.
 

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Yes a usb stick will work just fine, faster in fact.

You can try also booting into safe mode with command prompt. Click enter , select your User Account. A Command Prompt window should open. Type "rstrui.exe" (without the quotation marks) and press enter. System restore will open, select restore my computer to an earlier time, click next. Choose your restore point.

If you have restore points this should do it.

Thank you, is there any alternative methods that I could try? Other than system restore or repair?
 

My Computer My Computer

At a glance

Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge

My Computer My Computer

At a glance

Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit
Not unless you've backed up the registry first. Let me look around a bit..... I'm about out of ideas I'm afraid. You should run sfc/scannow three times in a row though, just in case. I am thinking a repair install will be your best bet.
 

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Not unless you've backed up the registry first. Let me look around a bit..... I'm about out of ideas I'm afraid. You should run sfc/scannow three times in a row though, just in case. I am thinking a repair install will be your best bet.
Okay, thank you! Question, I found a external hard drive can that work if I put the ISO on it? Will I be able to repair windows using that?
 

My Computer My Computer

At a glance

Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit
I don't see why not but be aware that you will lose any and all data on it when you download the .iso. I'm still looking for some other way but having no luck yet. You really should back up your drive after you get it going again, just in case something like this happens again.
 

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
I don't see why not but be aware that you will lose any and all data on it when you download the .iso. I'm still looking for some other way but having no luck yet. You really should back up your drive after you get it going again, just in case something like this happens again.

Hello! I have successfully put the iso on usb, I have one problem after trying to install windows, I select Upgrade>Then it says

"The computer started using the Windows installation disc. Remove the installation disc and restart you computer so that Windows starts normally. Then, insert the installation disc and restart the upgrade"

Tried to do what its telling me though, I don't get it? I'm currently using a USB Flash Drive.
 

My Computer My Computer

At a glance

Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit

My Computer My Computer

At a glance

Windows 10x64 Build 1709Intel i7 7700HQ Kaby Lake16 GB DDR4 @2400Nvidia Geforce GTX 1060
Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
Did you use the usb/dvd download tool ? Here's MS's answer, straight from the horses mouth so to speak.

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

Yeah I have. Also I'm doing this all from booting the USB, I cant actually get into windows. haven't slept for 2 day trying to fix this.
It all goes down to the program OldNewExplorer, according to it's readme when downloaded (OldNewExplorer 1.1.8 - StartIsBack+ - MSFN)

It seems to create a shell and replace windows files. my problem started occurring when I clicked install, and restarted my pc.

THE OLDNEWEXPLORER FOR WINDOWS 8.1 / WINDOWS 8 (X86/X64)

Installation:
---------------
Extract files into directory which all users can access.
Run OldNewExplorerCfg.exe, click Install

Uninstallation:
---------------
Run OldNewExplorerCfg.exe, click Uninstall

Skinning Notes:
---------------
OldNewExplorer can override UIFILES from most files loaded by explorer.exe.
To take advantage of this, add UIFILES to your ShellStyle.dll named the following way:
Example:
SHELL32.DLL UIFILE 23 -> SHELLSTYLE.DLL SHELL32_UIFILE 23
EXPLORERFRAME.DLL UIFILE 20482 -> SHELLSTYLE.DLL EXPLORERFRAME_UIFILE 20482

Note that OldNewExplorer can load other types of resources loaded by DirectUI, for example TWINUI.DLL TILETEMPLATE
Overriding all resources may require explorer.exe restart.

Note that OldNewExplorer's style, details, statusbar settings override shellstyle resources.

WARNING: custom resource types are not loaded from ShellStyle.dll if it has MUI resource pair.
Merge it with mui file and remove MUI resource.

Turn debug on:
---------------
[HKEY_CURRENT_USER\Software\Tihiy\OldNewExplorer]
"Debug"=dword:00000001

launch DbgView.exe (DebugView) to monitor which UIFILES are loaded
 

My Computer My Computer

At a glance

Windows 64 Bit
Computer type
PC/Desktop
OS
Windows 64 Bit
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