Power button is on but no display

T

The2nd

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Hello,

I have a 4710s probook, which is really old and damaged (dead battery, broken charger, minor broken parts) despite that I've used it pretty fine past couple of years but this week it's been hell using it. Monday it wouldn't display at all but somehow I got it to work wednsday not for long cause yesterday when I went to turn it on after puttting it in sleep mode it no longer displayed.
I tried:
The drain method
Switching the ram slots (sure it's not the ram since it worked wednesday after not displaying tuesday)
Cleaning the ram
plugged a monitor (didn't show up on the monitor)

I can't afford a new laptop.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz2,00 GBATI Radeon HD 2350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Presario SR5302FR
OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz
Motherboard
ECS
Memory
2,00 GB
Graphics Card(s)
ATI Radeon HD 2350
Sound Card
Realtek High Definition Audio
If you have dead battery and broken charger, how do you boot?
If the battery is dead, remove it from the laptop. It can damage your charger.
 
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall

  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Megahertz07 said:
If the you have dead battery and broken charger, how do you boot?
If the battery is dead, remove it from the laptop. It can damage your charger.
Click to expand...

Well the battery only "works" if the charger is plugged, so in dorder to use the laptop the charger has to remain plugged in 24/7 if I remove it it shuts down. The charger is already damage since it's bent and only works in that bent position.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz2,00 GBATI Radeon HD 2350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Presario SR5302FR
OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz
Motherboard
ECS
Memory
2,00 GB
Graphics Card(s)
ATI Radeon HD 2350
Sound Card
Realtek High Definition Audio
If the battery is dead, remove it from the laptop. It can damage your charger.
When the charger is on, does it light the led?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall

  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Megahertz07 said:
If the battery is dead, remove it from the laptop. It can damage your charger.
When the charger is on, does it light the led?
Click to expand...

Yeah with the charger it lights up
I looked around and it seems that this problem do happen when you put it in sleep/hibernate mode
Btw idk what light (maybe hard drive) it is but this little blue light turns off right after i turn on thé laptop when normally it starts on
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz2,00 GBATI Radeon HD 2350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Presario SR5302FR
OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz
Motherboard
ECS
Memory
2,00 GB
Graphics Card(s)
ATI Radeon HD 2350
Sound Card
Realtek High Definition Audio
What is your problem?
- Start from off ?
- Recover from sleep / hibernation ?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall

  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
My problem is that my laptop which is very old doesn't display any images meaning that when I press the power button to start up my laptop the power light turns blue which indicates to me that it's on but my screen doesn't change so I can't do anything but stare at the blue light. That same thing happened to me Monday although somehow I got it to work Tuesday afternoon but now I've tried mostly everything without any success. I'm not 100% sure but I've noticed that's this happens after I put it in hibernate mode.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz2,00 GBATI Radeon HD 2350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Presario SR5302FR
OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz
Motherboard
ECS
Memory
2,00 GB
Graphics Card(s)
ATI Radeon HD 2350
Sound Card
Realtek High Definition Audio
The2nd said:
Hello,

I have a 4710s probook, which is really old and damaged (dead battery, broken charger, minor broken parts) despite that I've used it pretty fine past couple of years but this week it's been hell using it. Monday it wouldn't display at all but somehow I got it to work wednsday not for long cause yesterday when I went to turn it on after puttting it in sleep mode it no longer displayed.
I tried:
The drain method
Switching the ram slots (sure it's not the ram since it worked wednesday after not displaying tuesday)
Cleaning the ram
plugged a monitor (didn't show up on the monitor)

I can't afford a new laptop.
Click to expand...

The 4710 was a good PC in 2009. It is past its prime now and will not continue much longer if any longer. There are some good cheap ones refurbished. You should check them out. Google == Refurbished Laptops Windows 7== There are plenty with a good price.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32-Bit - Build 7600 SP1Intel Core i3-2120 3.30GhzKingston 4 GB DDR3 1333 mhzAMD Radeon HD6670
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 32-Bit - Build 7600 SP1
CPU
Intel Core i3-2120 3.30Ghz
Motherboard
Asus P8Z68-V LX Intel Z68 Socket H2 ATX
Memory
Kingston 4 GB DDR3 1333 mhz
Graphics Card(s)
AMD Radeon HD6670
Sound Card
Sound Blaster Audigy SE 24-Bit
Monitor(s) Displays
Asus VE228
Screen Resolution
1440 X 900
Hard Drives
OCZ Vertex 3 120 GB Sata 3 SSD ==
Kingston SH103/S3 120 G Hyper X 120 GB SSD ==
Western Digital 500 GB Caviar Green 7200 RPM ==
PSU
Corsair CX600M == 600 Watt
Case
NZXT Apollo - Silver with Clear Side Panel
Cooling
Three 120 mm Fans
Keyboard
Microsoft Natural 4000
Mouse
Microsoft Custom Optical 3000
Internet Speed
AT&T Fiber Optic Wireless Network
Antivirus
Microsoft Security Essentials
Browser
Chrome
Other Info
120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks
When you start the computer, does it shows anything on the screen, like POST (Power ON Self Test)? Do you hear any sound (beep)? Did you remove the battery?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall

  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Megahertz07 said:
When you start the computer, does it shows anything on the screen, like POST (Power ON Self Test)? Do you hear any sound (beep)? Did you remove the battery?
Click to expand...

When I press the power button, the light of the power button turns on, the orange light of the wifi switch turns on, the caps lock light keeps blinking, I can hear the fan running but the screen doesn't show any sign that it's on like except the backlight. Yes the battery is out
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz2,00 GBATI Radeon HD 2350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Presario SR5302FR
OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz
Motherboard
ECS
Memory
2,00 GB
Graphics Card(s)
ATI Radeon HD 2350
Sound Card
Realtek High Definition Audio
It seems that when you press the power button the MB is energized (the orange light of the wifi switch turns on, the caps lock light keeps blinking, you can hear the fan running) but it doesn't boot.
I have a friend's Samsung that's in the same situation. As he lives by the sea, I've opened the case to see if there was some oxidation, cleaned the heat sink without any results.
It can be many things, (internal power supply, chipset, CPU etc), even defective memory. Sorry, I can't help you further.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 7 HP 64i5 6600K - 800MHz to 4200MHz4+4G GSkill DDR4 3000IG - Intel 530
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall

  • At a glance

    Windows 7 Proi7-4500U 800MHz to 3.0GHz(4+4)G DDR3 1600IG intel 4400 + NVIDIA GeForce GT 745M
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz2,00 GBATI Radeon HD 2350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Presario SR5302FR
OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz
Motherboard
ECS
Memory
2,00 GB
Graphics Card(s)
ATI Radeon HD 2350
Sound Card
Realtek High Definition Audio
Megahertz07 said:
It seems that when you press the power button the MB is energized (the orange light of the wifi switch turns on, the caps lock light keeps blinking, you can hear the fan running) but it doesn't boot.
I have a friend's Samsung that's in the same situation. As he lives by the sea, I've opened the case to see if there was some oxidation, cleaned the heat sink without any results.
It can be many things, (internal power supply, chipset, CPU etc), even defective memory. Sorry, I can't help you further.
Click to expand...

Thanks anyways I thought maybe the pics would help
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitIntel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz2,00 GBATI Radeon HD 2350
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Presario SR5302FR
OS
Windows 7 Ultimate 32bit
CPU
Intel(R) Pentium(R) Dual CPU E2140 @ 1.60GHz
Motherboard
ECS
Memory
2,00 GB
Graphics Card(s)
ATI Radeon HD 2350
Sound Card
Realtek High Definition Audio
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