MOUSE STOPS SUDDENLY at random times.

[Shnxxx]

It's already 4 days ago since I bought my new OPTICAL WIRED MOUSE (a4Tech N-70FX). My problem is, the first time I plugged it in, it works fine but when I used it often already, it stops at random time, not STOPPED WORKING but It was like stops NO MORE THAN 1 SEC.

What DID I ALREADY DID:
-Tried on my GF's ACER ATOM NETBOOK (WORKS PERFECTLY)
-REINSTALLED DRIVER *A4TECH N-70FX* (NOTHING HAPPENED)
-REFORMAT / REINSTALLED FRESH COPY OF WINDOWS (NOTHING HAPPENED)
-REINSTALLED DRIVER *GENERIC MICROSOFT DRIVER* (NOTHING HAPPENED)

Please HELP ME! ASAP! I only have 4 days remaining so I can still REFUND / REPLACE the mouse I bought

P.S.:
It did not only happened on my A4TECH N-70FX, but also on a CHEAP GENERIC WIRED MOUSE (The reason that made me into a decision that MAYBE an AUTHENTIC WIRED MOUSE will WORK)

P.P.S.:
WIRELESS / CORDLESS Mouse works fine on me. I have WIRELESS LOGITECH MOUSE here, but left click is broken (Already DID my BEST to prolong it's life [DISASSEMBLED] but it is already it's time)

P.P.P.S.:
If someone with KIND HEART that knows a CHEAP-WIRELESS-BUT-MOVES-SMOOTHLY-ACCURATELY-FPS-LIKE MOUSE, maybe LESS THAN 10$ (500 PHP), PLEASE PLEASE PLEASE! TELL ME BEFORE 4 DAYS ENDS.

 

[torchwood]

Hi Shn,

As its working on your GF's sounds like its a problem with the port its plugged into, especially as you said the cheapy one has the same problem.

re PPS wireless mouse.
swap sides on the mouse click option.
control panel >> mouse >> tick the mouse button switch box.


Roy

 

[Shnxxx]

Hi Shn,

As its working on your GF's sounds like its a problem with the port its plugged into, especially as you said the cheapy one has the same problem.

But when I plugged in the WIRELESS mouse, to the SAME PORT as the WIRED mouse, it works fine. Both 2 wired mouse has the same problem but when it comes to WIRELESS, it works fine. Hmmm

re PPS wireless mouse.
swap sides on the mouse click option.
control panel >> mouse >> tick the mouse button switch box.

Roy

I'm using my mouse often for games, It's hard to adjust when LEFT and RIGHT clicks swapped :3



THANK YOU VERY MUCH FOR YOUR KIND RESPONSE.

 

[Megahertz07]

Did you check device manager and look for yellow alerts?
It my be windows update. Try to set it to manual under services and under WU set it to never check.

 

[Shnxxx]

Did you check device manager and look for yellow alerts?

I only got this:

https://pasteboard.co/GMDeE1e.png

It my be windows update. Try to set it to manual under services and under WU set it to never check.

I will try your recommendation I will set it to manual now and Never Check WU.

 

[Megahertz07]

Please don't use external links. Use the paper clip on the menu - Browse to the file - Upload
You have two missing drivers.
Right click on one of them - Properties - Details tab - Hardware ID
Select the fist ID right click and copy.
Paste it here. It's something like HID\VID_046D&PID_C52B&REV_1203&MI_02&Qid_101A&WI_01&Class_00000004

Do the same to the other one.

 

[Shnxxx]

Please don't use external links. Use the paper clip on the menu - Browse to the file - Upload

Sorry, I didn't saw that paper clip.

You have two missing drivers.
Right click on one of them - Properties - Details tab - Hardware ID
Select the fist ID right click and copy.
Paste it here. It's something like HID\VID_046D&PID_C52B&REV_1203&MI_02&Qid_101A&WI_01&Class_00000004

Do the same to the other one.

1st UNKNOWN DEVICE: ACPI\HPQ0004
2nd UNKNOWN DEVICE: ACPI\HPQ0006

Thanks for your reply

EDIT:

BTW, This is the SPECS of my LAPTOP

 

[Megahertz07]

1st UNKNOWN DEVICE: ACPI\HPQ0004
2nd UNKNOWN DEVICE: ACPI\HPQ0006

That isn't the hardware ID's
Right click on one of them - Properties - Details tab - Hardware ID
Select the fist ID right click and copy.
Paste it here. It's something like HID\VID_046D&PID_C52B&REV_1203&MI_02&Qid_101A&WI_01&Class_00000004

 

[Shnxxx]

1st UNKNOWN DEVICE: ACPI\HPQ0004
2nd UNKNOWN DEVICE: ACPI\HPQ0006

That isn't the hardware ID's
Right click on one of them - Properties - Details tab - Hardware ID
Select the fist ID right click and copy.
Paste it here. It's something like HID\VID_046D&PID_C52B&REV_1203&MI_02&Qid_101A&WI_01&Class_00000004

Yes it is. I read carefully your instructions :3

Here's my proof.

 

[Megahertz07]

The drivers for the HP Compaq 6730s Notebook PC
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support


Try this one for ACPI\HPQ0004 (32bits)
http://ftp.hp.com/pub/softpaq/sp47501-48000/sp47526.exe

Try this one for ACPI\HPQ0006
http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46731.exe

 

[Shnxxx]

The drivers for the HP Compaq 6730s Notebook PC
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support


Try this one for ACPI\HPQ0004 (32bits)
http://ftp.hp.com/pub/softpaq/sp47501-48000/sp47526.exe

Try this one for ACPI\HPQ0006
http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46731.exe

I've done installing both of them. The 1st one is for Storage Matrix and the 2nd one is for HP Quick Launch buttons. :3 Both not related to mouse.

 

[Megahertz07]

Do you still have missing drivers on device manager?

 

[Shnxxx]

Do you still have missing drivers on device manager?

I already installed them. But Intel Matrix Storage is still showing Missing driver but already fully installed in my PC

PROOF:


STILL MISSING DRIVER:

 

[Megahertz07]

What is the hardware ID of the unknown device?

 

[Shnxxx]

What is the hardware ID of the unknown device?

That missing driver is already installed, it was included on the first TWO drivers that were missing.

EDIT

 

[Megahertz07]

Try this http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45248.exe

"This package provides HP 3D DriveGuard for the supported notebook/laptop models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook/laptop is accidentally dropped or is abruptly impacted by another object."

 

[Shnxxx]

Try this http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45248.exe

"This package provides HP 3D DriveGuard for the supported notebook/laptop models and operating systems. HP 3D DriveGuard receives notifications from the integrated accelerometer and protects the hard drive (HDD) by automatically "parking the heads" to reduce the risk of damage if the notebook/laptop is accidentally dropped or is abruptly impacted by another object."

I'm installing it now. Thank you for your efforts

EDIT: Finished Installing

There were No Missing Drivers now. But my mouse is still do hiccups at random times, but the hiccups gone when the WIRING placed correctly (when I found out the right place and right bend of the mouse' wire).

But as what I said on my first post. The mouse is WORKING PROPERLY when I plugged it into other's computer WITHOUT PLACING THE WIRE AT THE RIGHT PLACE or WITHOUT BENDING IT.

My conclusion is maybe my port is not producing enough electricity current to my mouse or somewhat like that. It is just my guess, I wish you can help me

 

[Megahertz07]

Please inform if you don't have any more missing drivers.

 

[Shnxxx]

Please inform if you don't have any more missing drivers.

There were No Missing Drivers now.

I don't have missing driver now.

 

[Megahertz07]

When you have missing drivers, Windows update scans your hardware and installed software and try to find the missing driver on MS data base. Sometimes it uses all resources and the computer freezes for some moments.

As you said that bending the mouse wire it stops, I know what is happening. I had a mouse that was doing the same thing.
It was a broken wire inside the cable, at the point where the cable exits the mouse case.
What I did to fix it:
- Disconnect it from the computer.
- Open the mouse. The screws may be under a label or the sliding plastic.
- Cut the wires about 1 inch from the board (or connector).
- Cut the 4 inches of the cable.
- Joint the wires (from cable to those on the board)