I don't mean to interfere with the excellent guidance you've been providing but, in post 18, you suggested the problem may be due to third party software. In post 5, I suggested running a clean boot which could identify software which is causing the problem. So far, my suggestion has been ignored. Not sure why especially since it takes just a few minutes.
My Computer
At a glance
Windows 7 Pro SP1 64 bit8 GB
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Dell M6500 Precision Work Station
- OS
- Windows 7 Pro SP1 64 bit
- Memory
- 8 GB
- Screen Resolution
- 1920x
- Internet Speed
- 30 Mbps
- Antivirus
- Norton Security
- Browser
- IE 11