How do I recover my computer's initial status Samsung recovery

[Koolj]

I'm trying to return my Samsung notebook running Windows 7 back to factory settings. I open up the Samsung Recovery Solutions 5 program and click on Complete Restore but there is not backup option. I can't select the initial status to return to. I then tried to download a reboot of Windows 7 and when I put in my product key it told me I cannot go through microsoft, I have to go through Samsung's software. How do I access my computer's initial status to restore it? Thank you in advance.

 

[SIW2]

I'm trying to return my Samsung notebook running Windows 7 back to factory settings.

You would be looking for a restore option. I will see if I can recall the procedure. Do you have a previously created backup image?

What is the current state of the os? Is it working ok?

What edition, bit version and language is it?

 

[Koolj]

It is running Windows 7 Home Premium 64-bit. It's very slow. I've attached an image of where the backup containing the computer's factory settings should be.

 

[SIW2]

In that situation, I would use dism++ to export the drivers from your current system somewhere safe, backup the activation , then copy the entire dism++ folder somewhere safe (e.g. a usb stick).

View attachment Dism++10.1.1001.10.zip

Then reinstall using downloaded windows 7 iso.

 

[Koolj]

Thank you for your help!

 

[Bree]

It is running Windows 7 Home Premium 64-bit. It's very slow. I've attached an image of where the backup containing the computer's factory settings should be.

It looks like at some time previously you may have deleted the hidden recovery partition

 

[SIW2]

HERE dism++ active backup


HERE dism++ export drivers